Dealership service took a joyride (probably) - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

panoy86 · 05-23-2013, 07:51 PM

As you may well know, FR-S owners are given a 2-year free maintenance perk by Scion. Mine was at 6 months and 4K miles, so decided to take it to Dublin Toyota. Long story short, after getting my car back, I noticed my mileage was up by 4.4 miles.

For an oil change and tire rotation, I can't think of a good reason, why a technician would need to "test" drive the car for 4 miles.

Needless to say, I would be doing my own oil change from here-on, always done it with my other cars, just wanted to see what the Scion perk is, and decided it's not worth it.

asia_minor · 05-23-2013, 08:05 PM

every time I go to the dealership, I write down the mileage on a sticky, and stick it on the window (driver of the car will definitely see it).

never had a problem with joy rides.

whaap · 05-23-2013, 08:15 PM

Noting your mileage does no good unless you let the service manager know you noted your mileage and will be checking it out when you pick the car up. Much more effective.

asia_minor · 05-24-2013, 01:11 AM

Quote:

Originally Posted by whaap

Noting your mileage does no good unless you let the service manager know you noted your mileage and will be checking it out when you pick the car up. Much more effective.

funny thing, the first time i did it, i didn't tell the SA. Afterwards, he told me he notice that tag and said he knows I like to take care of my cars. He made sure it wasn't driven around and actually stashed it up front near the pickup point the whole time.

I've been going back ever since.

donutfilling · 05-24-2013, 01:21 AM

i scratch the oil filter with my key or something before too to be sure they change it.

tracerit · 05-24-2013, 01:28 AM

Every dealership I've been to notes the mileage down. But like the other poster mentioned that does no good unless you let them know you'll be checking it out when you pick the car up.

Clembo · 05-24-2013, 07:16 AM

My dealer has a picture window between the waiting area and the service area. You can watch the service being done the entire time. Keeps them fairly honest. It should be a requirement at every dealership.

I've been doing business there a long time and know most of the techs - most are car-guys themselves and they really do try to be very careful of customer's cars.

JDMenrique · 05-24-2013, 07:22 AM

The last time I went in for an oil change the dealer let me joyride THEIR car!

Foobar · 05-24-2013, 08:06 AM

Quote:

Originally Posted by JDMenrique

The last time I went in for an oil change the dealer let me joyride THEIR car!

That's what they wanted you to think but maybe they actually let you joyride Panoy86's car....

infinite012 · 05-24-2013, 09:52 AM

4 extra miles? How far is it to the nearest auto parts store? They probably just ran out of oil and needed to get to Harry's to pick up 2 of the big bottles.

panoy86 · 05-24-2013, 07:31 PM

You guys are hilarious

Yup, should have done that sticky note thing, lesson learned.

Xauterus · 05-24-2013, 08:56 PM

You trust Toyota enough to buy a car off them but you dont trust them enough to service your car? Do you drive like you are driving Miss Daisy all the time?

supramkivtt2jz · 05-24-2013, 11:02 PM

well i guess i have the biggest horror story for all of you - they put 40+ miles on my vehicle every time they touch it. im in the middle of negotiating what theyre going to do about techs that did it.

zc06_kisstherain · 05-27-2013, 10:56 PM

lol! i never take take a car to dealer to change oil. DIY! or take it to local shop with your own oil to change it

05-23-2013, 07:51 PM	#1
panoy86 Member Join Date: Jan 2013 Drives: FR-S, e36 M3 (all stock) Location: San Jose Posts: 16 Thanks: 1 Thanked 1 Time in 1 Post Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Dealership service took a joyride (probably) As you may well know, FR-S owners are given a 2-year free maintenance perk by Scion. Mine was at 6 months and 4K miles, so decided to take it to Dublin Toyota. Long story short, after getting my car back, I noticed my mileage was up by 4.4 miles. For an oil change and tire rotation, I can't think of a good reason, why a technician would need to "test" drive the car for 4 miles. Needless to say, I would be doing my own oil change from here-on, always done it with my other cars, just wanted to see what the Scion perk is, and decided it's not worth it.

05-24-2013, 07:16 AM	#7
Clembo 'Senior' Junior Member Join Date: Mar 2013 Drives: 13 FR-S,08 Mustang Bullitt,06 MX-5 Location: Southeastern CT Posts: 388 Thanks: 117 Thanked 212 Times in 121 Posts Mentioned: 15 Post(s) Tagged: 0 Thread(s)	My dealer has a picture window between the waiting area and the service area. You can watch the service being done the entire time. Keeps them fairly honest. It should be a requirement at every dealership. I've been doing business there a long time and know most of the techs - most are car-guys themselves and they really do try to be very careful of customer's cars. __________________ "You'll never know if you don't try" - Shinroko Momose

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05-23-2013, 08:05 PM	#2
asia_minor Superleggera Join Date: Jan 2013 Drives: 2016 Mazda MX-5 Location: San Francisco, CA Posts: 191 Thanks: 72 Thanked 68 Times in 48 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	every time I go to the dealership, I write down the mileage on a sticky, and stick it on the window (driver of the car will definitely see it). never had a problem with joy rides.

05-23-2013, 08:15 PM	#3
whaap Senior Member Join Date: Dec 2009 Drives: '13 FR-S firestorm, 6 mt - '11 CR-V Location: Tucson Posts: 2,133 Thanks: 243 Thanked 1,387 Times in 657 Posts Mentioned: 36 Post(s) Tagged: 0 Thread(s)	Noting your mileage does no good unless you let the service manager know you noted your mileage and will be checking it out when you pick the car up. Much more effective.

05-24-2013, 01:21 AM	#5
donutfilling Senior Member Join Date: Jul 2012 Drives: frs Location: LA Posts: 319 Thanks: 55 Thanked 75 Times in 45 Posts Mentioned: 5 Post(s) Tagged: 0 Thread(s)	i scratch the oil filter with my key or something before too to be sure they change it.

05-24-2013, 01:28 AM	#6
tracerit Senior Member Join Date: Aug 2012 Drives: '13 SSM BRZ Limited 6MT Location: Orange County, CA Posts: 1,067 Thanks: 593 Thanked 198 Times in 137 Posts Mentioned: 13 Post(s) Tagged: 0 Thread(s)	Every dealership I've been to notes the mileage down. But like the other poster mentioned that does no good unless you let them know you'll be checking it out when you pick the car up.

05-24-2013, 09:52 AM	#10
infinite012 Banned Join Date: Jan 2013 Drives: 13 DGM BRZ Ltd Location: Williamsburg, VA Posts: 974 Thanks: 294 Thanked 470 Times in 255 Posts Mentioned: 17 Post(s) Tagged: 4 Thread(s)	4 extra miles? How far is it to the nearest auto parts store? They probably just ran out of oil and needed to get to Harry's to pick up 2 of the big bottles.

05-24-2013, 07:31 PM	#11
panoy86 Member Join Date: Jan 2013 Drives: FR-S, e36 M3 (all stock) Location: San Jose Posts: 16 Thanks: 1 Thanked 1 Time in 1 Post Mentioned: 1 Post(s) Tagged: 0 Thread(s)	You guys are hilarious Yup, should have done that sticky note thing, lesson learned.

05-24-2013, 08:56 PM	#12
Xauterus Senior Member Join Date: Jun 2012 Drives: GTS 86 Galaxy Blue Location: Brisbane Australia Posts: 212 Thanks: 8 Thanked 35 Times in 26 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	You trust Toyota enough to buy a car off them but you dont trust them enough to service your car? Do you drive like you are driving Miss Daisy all the time?

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