Sony Comes Clean: PlayStation Network Hackers have Stolen Personal Data

[ichitaka05]

Sony Comes Clean: PlayStation Network Hackers Have Stolen Personal Data



Brian Crecente

A security breach in the Playstation Network by still unidentified hackers resulted in stolen personal information, Sony confirmed today.
Sony says while personal information was likely stolen they don't believe credit card numbers were and that they hope to have the Playstation Network service back up within a week.
The news comes more than nine days after the intrusion and six days after Sony shut down both the Playstation Network and Qriocity services in reaction to the breach. Sony says they've hired a "recognized security firm" to conduct a complete investigation into what happened and have taken steps to enhance security and strengthen network infrastructure.
"We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network," Patrick Seybold, senior director of corporate communications for Sony Computer Entertainment of America, wrote on the official Playstation Blog today.
Among the possible information stolen:

• Name
• Address (city, state, zip)
• Country
• Email address
• Birthdate
• PlayStation Network/Qriocity password and login and handle/PSN online ID.

"While there is no evidence at this time that credit card data was taken," writes Seybold, "we cannot rule out the possibility."
"If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained," Seybold continues.
Sony is encouraging users to be especially aware of potential phishing scams from people using email, phone calls and mail to try and extract more personal or sensitive information from you. Sony also is strongly recommending that you change you password once you're able to log back into the Playstation Network.
"To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports," Seybold wrote
"We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions."
Update on PlayStation Network and Qriocity [Playstation.com]

Just nice... just nice...

[Giccin]

Good thing I haven't put my CC number on there. :l Lol

[R_E_L]

yeah on the rare occasions where i have bought something off the PSN it was w/ a PSN card, this was precisely why.

[Shevon]

Xbox live ftw

[zigzagz94]

damnit this sux

[Zaku]

I removed my CC for like 3 months so i hope that nothing bad happens with this

[RRnold]

Originally Posted by Shevon

Xbox live ftw

Like Xbox Live isn't any more secure aka Infamous Clan!

Originally Posted by R_E_L

yeah on the rare occasions where i have bought something off the PSN it was w/ a PSN card, this was precisely why.

Originally Posted by Zaku

I removed my CC for like 3 months so i hope that nothing bad happens with this

Yeah screw that!

[Mr.Jay]

guess its too late to remove my info HAHAHA I got screwed

[ichitaka05]

Originally Posted by Mr.Jay

guess its too late to remove my info HAHAHA I got screwed

I know same here, but o'well... so far my cc haven't been touched, so I pray that it won't. Either way, I lost my cc few days ago and my new cc gonna come soon so it's all good for me.

[aliphian]

I'm pissed about the passwords being stolen. Hopefully they were highly encrypted. I have such an awesome password that I use it on a few different things. I don't want to memorize another 15 character string consisting of every type of character.

[Dark]

^^ 15 characters? We're about the same. I'm going to change my PW soon. Dammit, what a bad news? Luckily, I never have CC in PSN. LOL

[Allch Chcar]

Sheesh.

Originally Posted by Shevon

Xbox live ftw

Don't get cocky. It can happen to anyone or anything, the goal is to make yourself less of a target and tag 'em when they do. The only thing worse than a successful hack attempt is not getting enough of a trail to catch them. Plus it sounds like Sony isn't sure of what they got into either.