Failure After J02 Recall - Discussion Threads

[maslin]

Originally Posted by humfrz

OK, bring in the next recalled car in.


humfrz

Seriously though. We’ve seen the picture of Toyota shops and their work areas. This is the shop I work in, I apologize about they floors, cleaner guy probably wasn’t around that day. We roll through work, all bays full all day long. Flat rate shop that breaks monthly records regularly.

There’s supposed to be a difference between the dealer and Jimmy’s Muffler Express. Have some pride in what you do and kick ass. That’s the job.

[humfrz]

Originally Posted by maslin

Seriously though. We’ve seen the picture of Toyota shops and their work areas. This is the shop I work in, I apologize about they floors, cleaner guy probably wasn’t around that day. We roll through work, all bays full all day long. Flat rate shop that breaks monthly records regularly.

There’s supposed to be a difference between the dealer and Jimmy’s Muffler Express. Have some pride in what you do and kick ass. That’s the job.

Good looking shop!

I noticed on the instructions and pictures someone posted, that it shows a calking gun being used to apply the sealant. As you know, and anyone else that has used a large calking gun, they are hard to control the flow of the material.

I would suggest that the techs be supplied with a more precise application instrument, maybe with a "guide" at the tip -


humfrz

[maslin]

Originally Posted by humfrz

Good looking shop!

I noticed on the instructions and pictures someone posted, that it shows a calking gun being used to apply the sealant. As you know, and anyone else that has used a large calking gun, they are hard to control the flow of the material.

I would suggest that the techs be supplied with a more precise application instrument, maybe with a "guide" at the tip -


humfrz

Our sealant comes in a smaller tube, fits perfectly in the gun designed for it. The gun is $120 I used a caulking gun for 14 years, we all got the real guns for Christmas from our service manager.

The smaller tube stuck in a caulking gun never did me wrong. An actual caulk sized tube in a caulking gun would be even better.

[humfrz]

I have another idea for applying the sealant.

It appears to be more of an art than a mechanical thing.

So, since women are usually more detailed and artistic, have one of the female employees (receptionist, secretary, parts clerk, billing) come out and apply the sealant. Just show her the pictures and stand back. Pay her $20 for getting her hands dirty.

OK, I'm done (for the time being) being a arm chair mechanic. -

humfrz

[ermax]

I had no problem controlling flow coming out of my Home Depot special caulk gun. You just have to care about what you are doing. Not saying there isn’t a better caulk gun though. I will say it is a hell of a lot easier to control the application with a caulk gun than it is with a standard squeeze tube.

[RZNT4R]

It's easy to lay down a neat bead with an ordinary caulking gun, because it's not the gun that cuts the tip of the applicator, it's the user.

I don't cut the tips and work with the small orifice at the very tip, so my stuff comes out looking neat. This is an Audi Q5 2.0 TSI (CAEB) on which I did the head last summer (it was back last week with a seized steering u-joint). That little bead is all that squeezed out using a big caulking gun.

[Ultramaroon]

Originally Posted by RZNT4R

It's easy to lay down a neat bead with an ordinary caulking gun, because it's not the gun that cuts the tip of the applicator, it's the user.

Would you give your engine up to anyone with the credentials?

If not, what do you estimate to be the percentage of your peers whose work you generally deem sub par? I'm not necessarily talking about your coworkers. You may work with an exceptional team.

[RZNT4R]

I work in a rather... specific... environment. A small shop, we're just 4 people, one service advisor, the boss who does fast volume work, tires and a bit of body work, one low skill guy for the low skill jobs and I'm the main, handling the whole spectrum, from brakes to engine work. It's hard for me to trust my engine to anyone else on my team because I'm the only member of the team that does that

[An overly long tirade about finding good workers was here but has been deleted]

From what I've seen, felt and heard from the grapevine, let's just say I'd be more comfortable doing my valve shims myself.

[maslin]

Originally Posted by RZNT4R

[An overly long tirade about finding good workers was here but has been deleted]

From what I've seen, felt and heard from the grapevine, let's just say I'd be more comfortable doing my valve shims myself.

I hear ya.

We have 10 guys, 2 are under two years in a shop, the rest of us are experienced. I’d trust myself and one other guy no questions asked. One other guy depending on his attitude for the day.

Our DMS flags any car that comes back within 90 days. Two guys earn the vast majority of our 90 days. They both have a lot of years in the shop. The same guys work 8:30-5:00 and still flag reasonable hours, lots of corners cut.

We’re on a strip with 4 other dealerships, lots of very young guys at the other shops. Every time my truck goes to Toyota I get a page full of no problem found. Super frustrating.

[Chimera]

Originally Posted by maslin

Found more. Subaru will trade you out of a BRZ for a discount on an ‘18 or ‘19.

Also this note in the dealer letter, on the Toyota side.

That’s all the updates I can find within the last 6 weeks or so. The updates from 3/27 are significant, hopefully the failures after repair will fall off from this point on.

is there anything like this subaru trade out for toyota?

[EAGLE5]

Had the recall done. I just dropped off the car at the dealer. The foreman thinks it's maybe an exhaust rattle. Hopefully so.

[maslin]

Originally Posted by Chimera

is there anything like this subaru trade out for toyota?

Nothing listed on the NHTSA site. It appears to be an extension of Subarus Guaranteed Trade In Program, with an extra incentive for the inconvenience.

https://static.nhtsa.gov/odi/rcl/201...8V772-6375.pdf

https://static.nhtsa.gov/odi/rcl/201...8V772-6956.pdf


Also found this in the Toyota FAQ

"Q7: My vehicle has been modified with aftermarket (non-factory) components and my dealer says I should remove the modifications before the Safety Recall can be performed; is there anything I can do about this?

A7: Some vehicles may be equipped with non-Toyota-approved parts and/or accessories that make it difficult or impossible for a dealer to install the remedy parts for this Safety Recall. Toyota does not recommend modifying vehicles and cannot evaluate how any aftermarket, non-Toyota-approved parts could affect a vehicle’s operation. That is why it is best to restore your vehicle to its original condition prior to the remedy being performed. Notwithstanding Toyota’s recommendation, some dealers may be willing to perform the Safety Recall remedy with the vehicle in its current modified condition. If your dealer is willing to do so, you may be charged for labor or parts costs not otherwise covered by Toyota's Safety Recall remedy. Toyota provides the specific remedy parts kit, necessary engine fluids and sealant, and covers 12.2 – 13.8 hours (depending upon vehicle configuration) of dealer labor expenses. You must pay any additional charges for parts or labor by the dealer which are the result of the vehicle’s non-Toyota-approved modifications. Toyota is not responsible for later performance problems your vehicle may have that are the result of the nonToyota-approved vehicle modifications."



That last line is a CYA statement for sure. You agreed to this, sorry your engine blew up, but we told you.

[NOHOME]

Dealer keeps calling. I keep putting it off.

Curious what has better odds of failing the recall or the fix?

[Ichima]

Another Major Update on my Vehicle.

Second dealership got the okay from Subaru of New England to repair my car under warranty for TSB 02/151-14R and when dropping my oil pan noticed there was a lot of RTV Sealant. They also asked if I had my headgaskets replaced when they did the recall in which I did. So now the second dealership who was not aware of any of this work has to reach back out to his reps in regards to this situation now. They are stating that the RTV may be causing oil starvation and now they are looking at a bigger issue than the TSB they were told to repair under.