[RESOLVED] Hamza at Get Detailed - An Honest Review (Warning: Long Post)

[Turbo95eg6]

Originally Posted by Hamza7

Also swirls leave my shop all the time, for some customers swirls/paint defects don't bother them. They just want the Opti Coat for its protection capabilities

This probably isn't' something you want to admit in public if you call yourself a detailer. The first dealer wash was probably the culprit with the swirls, as with mine that cost $500 to fix. You really, really, really need to paint correct before an opticoat, you do understand the reason for opticoat is to avoid and protect against swirls correct?

[stugray]

Originally Posted by Cliu91

Why would you pay for the kid's bike if he is parking on your private property? Wouldn't running over the bike damage your vehicle? In that case, the kid should be paying YOU.

.

Arent you a hardass!

Ok, then different hypothetical situation:
You are in a china shop, and you knock over a display of a full set of fine china.
Are you supposed to pay for it? Yes.

Do you have to pay for it and let the shop keeper KEEP the pieces that did not break? - NO.

You "Bought" a big box of busted china and YOU get to decide what gets done with it.
Leave it for the shopkeeper or take home the intact pieces.
That is your call because you paid for it.
If Hamza pays for a new hood to replace the OPs busted one, he owns the busted one.

[Upper Class Detailing]

Originally Posted by Turbo95eg6

This probably isn't' something you want to admit in public if you call yourself a detailer. The first dealer wash was probably the culprit with the swirls, as with mine that cost $500 to fix. You really, really, really need to paint correct before an opticoat, you do understand the reason for opticoat is to avoid and protect against swirls correct?

Incorrect. OC is not bulletproof, you still need to exercise caution and common sense when washing your car. Educating your clients is key.

[AznKirby]

Originally Posted by stugray

Arent you a hardass!

Ok, then different hypothetical situation:
You are in a china shop, and you knock over a display of a full set of fine china.
Are you supposed to pay for it? Yes.

Do you have to pay for it and let the shop keeper KEEP the pieces that did not break? - NO.

You "Bought" a big box of busted china and YOU get to decide what gets done with it.
Leave it for the shopkeeper or take home the intact pieces.
That is your call because you paid for it.
If Hamza pays for a new hood to replace the OPs busted one, he owns the busted one.

That's an even more absurd example than the kid with the bike.

I got rear ended last month and I kept my old, broken bumper.
The shop, nor the other driver was entitled to my old part. It doesn't make any sense for Hamza to keep the hood.
This isn't a "you break it, you buy it" situation, because OP wasn't selling Hamza his hood.

[Turbo95eg6]

Originally Posted by Upper Class Detailing

Incorrect. OC is not bulletproof, you still need to exercise caution and common sense when washing your car. Educating your clients is key.

OC will not protect against chips, but will protect against scratches and swirls caused by dirt buildup being wiped across the clear coat while washing. Therefor it acts like a permanent wax, making it easier to clean a car using less contact with the paint.

[Upper Class Detailing]

Originally Posted by Turbo95eg6

OC will not protect against chips, but will protect against scratches and swirls caused by dirt buildup being wiped across the clear coat while washing. Therefor it acts like a permanent wax, making it easier to clean a car using less contact with the paint.

Incorrect.....where did you get this info from? Link? I'm just curious.

[daftpunk]

Originally Posted by Upper Class Detailing

Incorrect.....where did you get this info from? Link? I'm just curious.

Opti-Coat (Opti-Guard) is a hard wearing, aftermarket, ceramic clear coat for superior resistance to scratching (9H) and chemical etching from environmental impacts. It provides permanent protection for all factory paints, and can also be applied to exterior glass, metal and hard plastic surfaces.

Opti-Coat is not a wax or sealant like other products on the market. It is a ceramic clear coating very similar to factory type clear coats. A layer of Opti-Coat measures approx. 2 microns in thickness, or about 100 times thicker than your typical wax or sealant. Unlike paint protection sealants such as PTFE, Nano Sealants, GlassPlexin that degrade over time and are easily removed through washing with water or chemicals, Opti-Coat does not degrade and cannot be removed by chemicals such as heavy duty truck wash or even caustic degreasers. It is totally resistant to these chemicals and produces a permanent film that is chemically bonded with the factory paint layers. Opti-Coat is effectively the vehicles new outer clear coat. It is far more resistant to chemical etching than factory clear coats and far more resistant than competing paint protection sealants. The 2 micron layer also provides a thick buffer between any damage and the factory paintwork.

[stugray]

Originally Posted by AznKirby

That's an even more absurd example than the kid with the bike.

I got rear ended last month and I kept my old, broken bumper.
The shop, nor the other driver was entitled to my old part. It doesn't make any sense for Hamza to keep the hood.
This isn't a "you break it, you buy it" situation, because OP wasn't selling Hamza his hood.

So I guess all of you think that if you total your car and the insurance company buys you a new one you get to keep the old one too???

WHOS being absurd?

So if the building fell over and destroyed the OPs car, and the landlord's insurance bought him a new car, he would get to keep the old one???

Strange world some of you live in......

[Turbo95eg6]

Originally Posted by Upper Class Detailing

Incorrect.....where did you get this info from? Link? I'm just curious.

Are you saying dirt is not removed easier from the paint after Opti Coat is applied, like a wax?

I'm not clear what you are disagreeing with… Please clarify with your input rather than stating that I'm wrong.

[Upper Class Detailing]

Originally Posted by daftpunk

Opti-Coat (Opti-Guard) is a hard wearing, aftermarket, ceramic clear coat for superior resistance to scratching (9H) and chemical etching from environmental impacts. It provides permanent protection for all factory paints, and can also be applied to exterior glass, metal and hard plastic surfaces.

Opti-Coat is not a wax or sealant like other products on the market. It is a ceramic clear coating very similar to factory type clear coats. A layer of Opti-Coat measures approx. 2 microns in thickness, or about 100 times thicker than your typical wax or sealant. Unlike paint protection sealants such as PTFE, Nano Sealants, GlassPlexin that degrade over time and are easily removed through washing with water or chemicals, Opti-Coat does not degrade and cannot be removed by chemicals such as heavy duty truck wash or even caustic degreasers. It is totally resistant to these chemicals and produces a permanent film that is chemically bonded with the factory paint layers. Opti-Coat is effectively the vehicles new outer clear coat. It is far more resistant to chemical etching than factory clear coats and far more resistant than competing paint protection sealants. The 2 micron layer also provides a thick buffer between any damage and the factory paintwork.

Have you seen/read Opti-Coat Pro warranty?

The 9H refers to pencil hardness not Mohs scale, I hope you knew that.

[Cliu91]

Originally Posted by 7thgear

man, some people have ridiculously high expectations and zero tolerance for failure.


not even 24h this thread has been up and it already has people from the states posting and people logging in to make an account to make their 1st post to talk more shit about a man they haven't met and how he's not meeting their expectations.


how about you all shut the hell up and wait for these two finish resolving their issues.


everyone keeps throwing small jabs at Hamza and the OP that can't not warrant a response, which just fuels the fire, that ain't cool.

Usually I really respect your posts, but I got to ask you now - are you serious?

Hamza posts regularly on these forums utilizing it as a marketing, advertising, and ultimately, a selling platform for his services. And you are surprised we have a high expectation set for this man? We as a collective forum are giving him business, and people will voice their opinion if they want.

We aren't necessarily criticizing his services, but rather his work ethic and customer service, which might I add were up-to-par, this post may not have even been created.

[Upper Class Detailing]

Originally Posted by Turbo95eg6

Are you saying dirt is not removed easier from the paint after Opti Coat is applied, like a wax?

I'm not clear what you are disagreeing with… Please clarify with your input rather than stating that I'm wrong.

Most part you are correct, what I'm disagreeing with is this "will protect against scratches and swirls caused by dirt buildup being wiped across the clear coat while washing."

Like I stated above, you need to exercise caution and common sense when washing (coated or non-coated vehicle) and use proper chemicals/tools.

I've seen people use a brush at a coin-op, get their Opti-coated car scratched up and then blame the detailer who installed Opti-coat or the Opti Coat itself, b/c they thought it was "scratch resistant."

[7thgear]

Originally Posted by Cliu91

Usually I really respect your posts, but I got to ask you now - are you serious?
.

yes I r serious

Originally Posted by Cliu91

Hamza posts regularly on these forums utilizing it as a marketing, advertising, and ultimately, a selling platform for his services. And you are surprised we have a high expectation set for this man? We as a collective forum are giving him business, and people will voice their opinion if they want.
.

the matter isn't even resolved yet and people are already reloading their clips



high expectations of a job well done are one thing, a zero tolerance for failure is another. When you're involved in a craft the results can never be 100%. Statistically you're gonna get those failures. Failures that not only the business owner has to deal with but the customer as well, especially in a 1-man type operation. It's a delicate balance and everyone's gonna walk away feeling bitter, and it's no surprise that there is some fruction.. it is a natural element of such a situation.

what eats me up the most is that these type of posts have a very powerful effect of completely overshadowing the amount of positive work Hamza has done.


like that guy up top said "ive been following this thread and now I don't feel like giving him my business"


why? because all the happy customers don't matter?

I understand that owning up to your mistakes is part of a balanced business model but usually the worst ones are drawn out and filled with emotion and remorse, they also make the biggest splash and cause the most sensation on the forums.


it's a sad circus to watch

[daftpunk]

Originally Posted by Upper Class Detailing

Have you seen/read Opti-Coat Pro warranty?

The 9H refers to pencil hardness not Mohs scale, I hope you knew that.

I do know what both pencil hardness and mohs scale is - both as an amateur detailer and rock/minerals hobbyist.
I just copied and pasted that from opticoat's website, to quote what the company advertises that it does. I have opticoat on my car so I know first hand how easily it scratches. Anyway, I don't even know why we're cluttering up the thread with this discussion