TOM's LED Tailight For FRS/BRZ ---- In Stock (Pick up or ship)

[RavSpec]

Originally Posted by DaJo

Thank you Mark; Will be awaiting eagerly for your next update... (as per our e-mail conversations)

David, I just sent you a PM. can you email me your info

address, tel , to mark@ravspec.com so we can get this replacement out to you.

Mark.
Ravspec | sales@ravspec.com | 631-586-3520

[DaJo]

Originally Posted by RavSpec

David, I just sent you a PM. can you email me your info

address, tel , to mark@ravspec.com so we can get this replacement out to you.

Mark.
Ravspec | sales@ravspec.com | 631-586-3520

Thank you Mark, PM received and replied with requested information.

Many Thanks,
David

[ucsmfu]

Originally Posted by RavSpec

hey:

Yes we already advice the distributor to check, but we suspect it was due to shipping. BTW, Is this Enoch Yiu, from WA ?

Yes Mark, that's me, I sent you an email yesterday along with the pictures.

I actually live in Vancouver, BC, Canada as well. I usually make a trip down to WA to pick up parcels once every couple of weeks.

When picking up the Tom's and bringing it over the border, I actually received tax and duties. In order to compensate for the tax and duty fees for the replacement Tom's, are you able to ship them directly to Vancouver, BC, Canada this time.

Let me know, thanks Mark

[ucsmfu]

Originally Posted by RavSpec

hey:

Yes we already advice the distributor to check, but we suspect it was due to shipping. BTW, Is this Enoch Yiu, from WA ?

Let me know if you are able to ship the replacement directly to me to Canada this time around due to custom and duty fees if I were to pick up again from WA across the border.

I sent you an email yesterday of my address in Canada.

Thanks

[RavSpec]

Originally Posted by ucsmfu

Let me know if you are able to ship the replacement directly to me to Canada this time around due to custom and duty fees if I were to pick up again from WA across the border.

I sent you an email yesterday of my address in Canada.

Thanks

Acknowledge. Can you package this up and mail it back via regular USPS post to us ?

My address is

RavSpec
81 E. Jefryn Blvd Unit E
Deer Park NY 11729.

Take a photo of the receipt and we will credit you back on the postage.

Thanks !

[ucsmfu]

Originally Posted by RavSpec

Acknowledge. Can you package this up and mail it back via regular USPS post to us ?

My address is

RavSpec
81 E. Jefryn Blvd Unit E
Deer Park NY 11729.

Take a photo of the receipt and we will credit you back on the postage.

Thanks !

Yes. I definitely will ship it back to you guys. Would I be able to ship it back once I receive the replacements first ?

Thanks

[RavSpec]

Originally Posted by ucsmfu

Yes. I definitely will ship it back to you guys. Would I be able to ship it back once I receive the replacements first ?



Thanks

As Soon as u send us pics of the return receipt, depo will ship out the light to you.

Mark

[ucsmfu]

Originally Posted by RavSpec

As Soon as u send us pics of the return receipt, depo will ship out the light to you.

Mark

My shipping fee will be reimbursed correct ?

Thanks

[Unappreciated]

I just ordered a set a couple of days ago before reading this...my order number is #8936...will my lights be inspected for all of these defects before shipping out to me?

[ucsmfu]

Hello Mark,

I have sent you several emails and never received any replies so far.

I am still wondering on the replacement Toms. I had a friend with similar defective issues with Toms, and even upon receiving the new set of replacement Toms, there was defects.

I would like to receive the replacements first before shipping my defective set back. I want to make sure that there are no defects with the replacements.

Please let me know as this problem is dragging on for quite some time now.

Thanks

[RavSpec]

Originally Posted by ucsmfu

Hello Mark,

I have sent you several emails and never received any replies so far.

I am still wondering on the replacement Toms. I had a friend with similar defective issues with Toms, and even upon receiving the new set of replacement Toms, there was defects.

I would like to receive the replacements first before shipping my defective set back. I want to make sure that there are no defects with the replacements.

Please let me know as this problem is dragging on for quite some time now.

Thanks

Hi:

We are trying to do the warranty for you, but I need to send them more pictures. I did email you, but if it was missed, please send these pictures to mark@ravspec.com again so we can get the warranty send out.

[RavSpec]

Originally Posted by Unappreciated

I just ordered a set a couple of days ago before reading this...my order number is #8936...will my lights be inspected for all of these defects before shipping out to me?

DEPO , which was supply these to us known of the issues and are trying to get them resolve. They do offer 1 year warranty so during this period, any defect will be cover.

We are trying to communicate back and forth with them and it does required some time.

If you didn't get any reply, PLEASE if possible call us at 6315863520 so one of the staff here will help you on this.

Thanks.

Mark.
Ravspec | sales@ravspec.com | 631-586-3520

[ucsmfu]

Any updated in regards to the defective Tom's replacement as well as the reimbursement ?

Thanks Mark

[ucsmfu]

Received 2nd replacement set of Tom's and same issue with the defective side reflector still not fixed. Also received same $111 brokerage fee. $222 in total now with defective Tom's

Please advise, thanks