First Service Appointment: help with my punch list

[prometheus]

I just took my 10 series in for first oil change at 3,200 miles. went to a dealership close to home for first time, complained about the crickets and asked to use my first scion care oil change and the service writer said no problem. 1 hour as I told them not to wash it. the service writer told me he would not document the chirp noise as that would delay the time the car would be held. at first I was upset about that but then knowing the many reports from others about the sound I knew it wasnt something that I wanted to pursue at that time. after the car was done he told me they didnt really hear a noise and everything seemed ok when I asked if others had complained he said not many lol. I felt the difference of fresh oil right away tho so I know they changed that, got home and when I checked under the hood they had disturbed the light dust ( car had been sitting for 2 weeks) around the oil filter area, however I forgot to mark the filter so iam not sure if they changed it but its still subaru oem and it looked really clean compared to everything else. overall I am happy with the dealership oil change no problems, but the lack of support for the crickets had me a little worried.

[YMAA]

Originally Posted by prometheus

I just took my 10 series in for first oil change at 3,200 miles. went to a dealership close to home for first time, complained about the crickets and asked to use my first scion care oil change and the service writer said no problem. 1 hour as I told them not to wash it. the service writer told me he would not document the chirp noise as that would delay the time the car would be held. at first I was upset about that but then knowing the many reports from others about the sound I knew it wasnt something that I wanted to pursue at that time. after the car was done he told me they didnt really hear a noise and everything seemed ok when I asked if others had complained he said not many lol. I felt the difference of fresh oil right away tho so I know they changed that, got home and when I checked under the hood they had disturbed the light dust ( car had been sitting for 2 weeks) around the oil filter area, however I forgot to mark the filter so iam not sure if they changed it but its still subaru oem and it looked really clean compared to everything else. overall I am happy with the dealership oil change no problems, but the lack of support for the crickets had me a little worried.

From what the service writer said, it sounds like their policy is to investigate every documented issue with the car...and because there isn't a confirmed 100% fix for the chirping fuel pump (and while annoying it isn't harmful to the car) it would be a waste of everyone's time to look into it. IMO the writer made the right decision there.