Has anyone had a warranty claim denied? Seized engine! Pics of teardown added 6/5

[Mikem53]

Originally Posted by Dave-ROR

You did, just not directly. Instead trying to say that it's abuse or non-intended usage. They would call it out just like insurance companies do if that was their intention. Doing a clutch drop for fun is more abuse than a DE is and they cover plenty of cars with those issues (within reason).

Which part of track driving in an HPDE is so abusive?

you are missing the point I was making... trying to stand up for your precious events.. I dont care if the event is for driving miss daisy.. my point is the dealer/manufacturer have the say in what they think is abusive or not intended use means.
I had my warranty voided once before.. It was totally their say.. unless i wanted a lawyer.. They have their butts covered when it comes to warranty.. I also had good luck with some dealers if the abuse or misuse
wasnt so bad.. they would look the other way.. Its not always about the event.. its more about the extent of the problem and the dealers attitude.. Some of you need to relax..

[civdaddy]

Let me put your words in bold this time.

Originally Posted by robispec

I did when I knew I was going to track and race the car it's not what they intended and be real honest with you it's not. what they advertised.

"Advertising"....hmmmm. What's another word/phrase for that? Let me bold your words again.

Originally Posted by robispec

I did they tell you what you can do with your new car. They dont recomend they instruct/ provide possibilities. Freedom of choice = responsibility for your own actions.
Subaru/Toyota don't force anyone to do anything with their new "race car"

Bottom line is that they advertise the car to be driven to and on a track. Then with their warranty jargon they deny warranty work if they believe you did as advertised.

[xwd]

The reality is they can advertise the car is good for X,Y,Z, but it has little to do with what they will cover under warranty. They say put tires in the car for a track day, not run it at 7400 RPM through every gear for a 20 minute session. For all we know their intention is to do parade laps, unless there is something specific about what that means in the warranty language.

[smbstyle]

So @CSG Mike , if they have authorized more tear down on your car, does that mean they have decided NOT to deny your warranty claim, at least until they find the root cause?

Maybe that might put the doomsdayers at bay for a bit, who think every car is going to have its warranty denied if its parked within 500 feet of a race track.

[xjohnx]

Originally Posted by Mikem53

my point is the dealer/manufacturer have the say in what they think is abusive or not intended use means.

again, you're wrong. “contra proferentem” - look it up.

[DylanFRS]

I can't believe the number of people condoning SoA's stance on this...

Anyways Mike, I really hope they pull through and restore the confidence in those of us that that do think stock engines should last longer than 20k miles, even under track abuse.

[smbstyle]

Originally Posted by DylanFRS

I can't believe the number of people condoning SoA's stance on this...

Anyways Mike, I really hope they pull through and restore the confidence in those of us that that do think stock engines should last longer than 20k miles, even under track abuse.

Amen, and the fact that they've replaced Mikes engine, as well as another members engine, that were damaged on track, makes me feel all warm inside. It seems that once the second more goes, they decide to put the brakes on a bit....

Hopefully it will all get resolved properly.

[Mikem53]

Originally Posted by xjohnx

again, you're wrong. “contra proferentem” - look it up.

You look it up and play lawyer all day.. I've been through it in the real word and your Latin words do little to solve any actual issues. Good luck to the OP.. I hope you get it resolved...

[xjohnx]

Originally Posted by Mikem53

You look it up and play lawyer all day.. I've been through it in the real word and your Latin words do little to solve any actual issues. Good luck to the OP.. I hope you get it resolved...

Just because you were willing to bend over and let the dealer give it to you doesn't mean OP is. There is nothing fancy about it, it's one of the basic foundations of contract law and is absolutely relevant to the abuse argument you're making.

[Mikem53]

Originally Posted by xjohnx

Just because you were willing to bend over and let the dealer give it to you doesn't mean OP is. There is nothing fancy about it, it's one of the basic foundations of contract law and is absolutely relative to the abuse argument you're making.

Bending over or dealing with lawyers... What's the difference?
It would have ended up costing me the same or more.. I'm just passing along some real world experiences while you are just quoting the dictionary..
Again.. Good luck to the the OP.. I hope you get it worked out..

[wootwoot]

Not sure if this has been linked but it seems relevant.

http://www.ft86club.com/forums/showthread.php?t=30973

There are a few people with injector seal issues. It is in the tracking section so I assume they all do autox, track days, race, or a combination of the three.

[Dezoris]

I am with Robi there seems to be some major discrepancy in terms of what people think this car is vs. what it actually is. Like most sporty cars from Vettes, Mustangs to M Coupes, you can't just take them on a track and expect them to work regardless of marketing.

The FR-S and BRZ is not track ready in any regard from the factory.
Once you put it there its going to cost you plenty of time and money before and after getting it ready, keeping it running and checking in between. The truth is this model is new, we don't know all the bugs and problems with it yet. The forums are littered with those who are all over the place from experience levels. Most everyone that has a lot of knowledge has a vendor account so its also slippery for people to pay too much attention to them.

It comes down to this. As soon as you set foot on the track all bets are off namely if you have an online persona and use your real info. You gotta pay to play. And everyone from vendor to oem will always finger point when it comes down to paying out for damage or problems if there is a way out of doing so.

[vhx1]

Originally Posted by Dezoris

I am with Robi there seems to be some major discrepancy in terms of what people think this car is vs. what it actually is. Like most sporty cars from Vettes, Mustangs to M Coupes, you can't just take them on a track and expect them to work regardless of marketing.

The FR-S and BRZ is not track ready in any regard from the factory.
Once you put it there its going to cost you plenty of time and money before and after getting it ready, keeping it running and checking in between. The truth is this model is new, we don't know all the bugs and problems with it yet. The forums are littered with those who are all over the place from experience levels. Most everyone that has a lot of knowledge has a vendor account so its also slippery for people to pay too much attention to them.

It comes down to this. As soon as you set foot on the track all bets are off namely if you have an online personna and use your real info. You gotta play to pay. And everyone from vendor to oem will always finger point when it comes down to paying out for damage or problems if there is a way out of doing so.

Sure.. I agree that the twins have been marketed to the enthusiast crowd as a platform to modify and customize but are not shipped from the factory as turn-key track cars. However, that isn't the issue here.
The issue is whether the root cause of this engine failure was due to a manufacturing defect/design flaw (I am pretty sure that's going to be the case here). A 100% bone stock and properly maintained drivetrain should not prematurely grenade assuming no driver error (i.e. money shift) whether it occur on the street or the track.

[Dezoris]

Originally Posted by vhx1

Sure.. I agree that the twins have been marketed to the enthusiast crowd as a platform to modify and customize but are not shipped from the factory as turn-key track cars. However, that isn't the issue here.
The issue is whether the root cause of this engine failure was due to a manufacturing defect/design flaw (I am pretty sure that's going to be the case here). A 100% bone stock and properly maintained drivetrain should not prematurely grenade assuming no driver error (i.e. money shift) whether it occur on the street or the track.

You are right but the point is Subaru has an out. Mike has his car plastered all over the internet running it harder than most anyone on the forums. Its not about root cause its about not paying out for the thousands of dollars in repairs. Thats how these situations are universaly treated for any car company.