Has anyone had a warranty claim denied? Seized engine! Pics of teardown added 6/5 - Page 14 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Opie · 05-31-2013, 03:58 PM

Quote:

Originally Posted by Lonewolf

With the large majority of the misinformation provided by you...

Like what?

CSG Mike · 05-31-2013, 04:00 PM

Quote:

Originally Posted by Opie

CSG Mike - Did they (Irvine) actually tear down the first engine? Or did SOA give them a long block to swap out so they (SOA) could tear it down & diagnose it themselves?

My understanding is that Irvine did a partial teardown as instructed via the tech line. Upon discovering the cause, my understanding is that a tech/engineer was being brought in to examine the engine.

After further internal deliberation (speculation on my part), the decision was made by SoA to give us a new engine, so that they can take the original for analysis/teardown/research/something.

Opie · 05-31-2013, 04:01 PM

Quote:

Originally Posted by SubieNate

That's funny, since the DI seals were reported as the cause of the first motor issue in the CSG car, as well as a number of other people on here who have documented service involving the seals.

Me thinks your database may not be 100% up to date, and probably also doesn't interface with Scion's.

Not my database, SOA's, and you are correct it does not interface with Scion's, it only relates to Subaru's in the United States.

Opie · 05-31-2013, 04:13 PM

Quote:

Originally Posted by CSG Mike

My understanding is that Irvine did a partial teardown as instructed via the tech line. Upon discovering the cause, my understanding is that a tech/engineer was being brought in to examine the engine.

After further internal deliberation (speculation on my part), the decision was made by SoA to give us a new engine, so that they can take the original for analysis/teardown/research/something.

Seems like standard protocol (dealer>Tech Line>engineer), on new models with unusual or undetermined issues it is not uncommon for them to replace entire components so they can inspect the parts taken out and nail down a cause. Wish there was someplace to see what the final determination was on the original engine after Subaru got it back.

Has your car been re-flashed by Irvine (with either of the BRZ updates), or was it still running the original flash when the second failure occurred?

CSG Mike · 05-31-2013, 04:19 PM

Quote:

Originally Posted by Opie

Seems like standard protocol (dealer>Tech Line>engineer), on new models with unusual or undetermined issues it is not uncommon for them to replace entire components so they can inspect the parts taken out and nail down a cause. Wish there was someplace to see what the final determination was on the original engine after Subaru got it back.

Has your car been re-flashed by Irvine (with either of the BRZ updates), or was it still running the original flash when the second failure occurred?

Unconfirmed, but I would assume all reasonable TSBs that were available at the time would have been applied; there was no reason not to.

On an unrelated note, we also got one of our DRLs replaced because it had moisture in it, as well as a taillight, at the same time as our engine.

vtmike · 05-31-2013, 04:27 PM

Quote:

Originally Posted by Opie

Trolling? Funny...so because I refuse to jump on your side of the discussion I'm a troll.

The DI seals have been faulted by many a poster in this thread, that's why I looked up their failure rates.

I do understand the topic at hand, member had an engine failure and everyone else here seems to have figured out what caused it via the magic of the internet. Because none of them have diagnosed the car themselves.

Lot's of fear mongering and mis-information all over this thread.

Its been proven there is a change in the rom that fixes the condition that creates the seal failure. The exact change has been identified and it logically makes since what has changed and how it combats the seal failure. You yourself have said this fix has made it into more recent cars off the production line. How is this fear mongering? Why do I have to go to a tuner to get this fix and can't go to my dealer to get something that has made it into production cars?

Sent from my SCH-I535 using Tapatalk 2

jdcorbitt3 · 05-31-2013, 04:54 PM

I sold my Miata and bought the FR-S with the intent to track the FR-S. If this engine is not designed for the track, I will return back to the Miata in 2014

John

RAWR BRZ · 05-31-2013, 04:56 PM

If all else fails... Time to put that extra LS1 block you guys have sitting around in there :P

Hanakuso · 05-31-2013, 05:07 PM

It would be great if we could flash the ROM ourselves like how you could do it on computers. Guessing it's not an option.

Dave-ROR · 05-31-2013, 05:09 PM

Quote:

Originally Posted by Opie

Seems like standard protocol (dealer>Tech Line>engineer), on new models with unusual or undetermined issues it is not uncommon for them to replace entire components so they can inspect the parts taken out and nail down a cause. Wish there was someplace to see what the final determination was on the original engine after Subaru got it back.

Has your car been re-flashed by Irvine (with either of the BRZ updates), or was it still running the original flash when the second failure occurred?

Can owners request a reflash to the latest code? Or does there have to be a problem first? How fun will it be if my car gets a seal leak in a few months at the track and it ends up in your shop?

vtmike · 05-31-2013, 05:16 PM

Quote:

Originally Posted by Dave-ROR

Can owners request a reflash to the latest code? Or does there have to be a problem first? How fun will it be if my car gets a seal leak in a few months at the track and it ends up in your shop?

Most likely they won't do anything unless something is currently wrong.

Sent from my SCH-I535 using Tapatalk 2

Dave-ROR · 05-31-2013, 05:23 PM

Quote:

Originally Posted by vtmike

Most likely they won't do anything unless something is currently wrong.

Sent from my SCH-I535 using Tapatalk 2

Well I wanted Will's answer since he's the service manager at my dealership. If he says I can, I will have it flashed, otherwise it'll be interesting if/when mine fails...

Opie · 05-31-2013, 05:25 PM

Quote:

Originally Posted by vtmike

Its been proven there is a change in the rom that fixes the condition that creates the seal failure. The exact change has been identified and it logically makes since what has changed and how it combats the seal failure. You yourself have said this fix has made it into more recent cars off the production line. How is this fear mongering? Why do I have to go to a tuner to get this fix and can't go to my dealer to get something that has made it into production cars?

Sent from my SCH-I535 using Tapatalk 2

Ask Scion. I have no association with them.

Opie · 05-31-2013, 05:36 PM

Quote:

Originally Posted by Dave-ROR

Can owners request a reflash to the latest code? Or does there have to be a problem first? How fun will it be if my car gets a seal leak in a few months at the track and it ends up in your shop?

A good dealer would check for re-flashes anytime a customer has a running concern considering warranty pays the dealership to do it.

If you are really worried about it, bring it over, I'll see if it has the latest flash in it. That goes for anyone nearby with any Subaru.

Regardless, I really don't think you have anything to worry about.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
We Ask Toyota & Subaru about James May's Claim that Toyota Gets 90% of GT 86/FR-S/BRZ	vh_supra26	Scion FR-S / Toyota 86 GT86 General Forum	94	09-15-2013 09:55 PM
Denied service...	Chen	Northwest	37	09-13-2013 09:37 PM
HELP with diminished value claim!	zohare	Scion FR-S / Toyota 86 GT86 General Forum	41	04-03-2013 12:17 PM
Hit and Run Insurance Claim	CharlieChaos	Off-Topic Lounge [WARNING: NO POLITICS]	9	12-26-2012 09:54 PM
Japan loses its claim to "Creepiest Asian Country"	reni	Off-Topic Lounge [WARNING: NO POLITICS]	3	05-08-2012 12:57 AM

05-31-2013, 04:54 PM	#189
jdcorbitt3 Senior Member Join Date: Mar 2013 Drives: 2013 red FR-S, OFT. 2000 Miata SE Location: Ocala Posts: 110 Thanks: 22 Thanked 50 Times in 28 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I sold my Miata and bought the FR-S with the intent to track the FR-S. If this engine is not designed for the track, I will return back to the Miata in 2014 John

05-31-2013, 04:56 PM	#190
RAWR BRZ Senior Member Join Date: Sep 2012 Drives: 2010 BMW M3, 2013 Subaru BRZ Location: Orange County Posts: 376 Thanks: 32 Thanked 97 Times in 56 Posts Mentioned: 5 Post(s) Tagged: 0 Thread(s)	If all else fails... Time to put that extra LS1 block you guys have sitting around in there :P

05-31-2013, 05:07 PM	#191
Hanakuso Senior Member Join Date: Apr 2012 Drives: FR-S Location: California Posts: 1,956 Thanks: 294 Thanked 673 Times in 390 Posts Mentioned: 11 Post(s) Tagged: 2 Thread(s)	It would be great if we could flash the ROM ourselves like how you could do it on computers. Guessing it's not an option.

User Name		Remember Me?
Password