Subaru BRZ = Order only?

[Longhorn248]

Originally Posted by tachi1247

I also get agravated with salesmen as I find the are constantly making inaccurate remarks about their own products or just straight up have no real clue. I've had a guy tell me that a mini cooper was rwd because its owned by bmw and bmw only does rwd. I've also had a ford dealer tell me that we don't want a rav4 because it only comes fwd with a 4 cylinder unlike the edge we were driving. I called him out on that one and he was like I must have it confused with another brand then. Really? What company makes a fwd only suv in this country?

Anyway, my point is car salesmen are just like any other salesmen. They don't need to know crap about the product they are selling as long as they are good at selling. Seriously though many successful salesman go from company to company pitching products and as long as they are good they will make sales. Car salesman are, in general, some of the least knowledgeable people about cars.

Its kind of funny to me though that they sit around most of the day waitin for customers to come in and they can't find the time to memorize what features come in a certain package or what options are available on some of their most popular cars. I've had honda guys tell me I can get a sunroof from the factory on a civic lx, which is untrue for every model honda makes.

Rant over.

I actually think car salesmen are very knowledgeable regarding the products they are selling. If you don't believe me I can post the e-mail I received asking if I'm still interested in purchasing a "Subaru WRX BRZ STI"

[tachi1247]

Originally Posted by Longhorn248

I actually think car salesmen are very knowledgeable regarding the products they are selling. If you don't believe me I can post the e-mail I received asking if I'm still interested in purchasing a "Subaru WRX BRZ STI"

nice. I give them a pass on cars that aren't out yet but it its hard to excuse not knowing basic features of cars sitting on the lot.

[Longhorn248]

Originally Posted by tachi1247

nice. I give them a pass on cars that aren't out yet but it its hard to excuse not knowing basic features of cars sitting on the lot.

Granted the car isn't out yet, but if it's already featured on the American Subaru website they should at least be up to date on that information.

[Dave-ROR]

Originally Posted by tachi1247

nice. I give them a pass on cars that aren't out yet but it its hard to excuse not knowing basic features of cars sitting on the lot.

I give them a pass in general because I expect them to know nothing. The recent trend I've seen is them asking if I had researched the car already.. If I say yes they don't offer any information on the car unless asked, usually instead filling in info about their brands warranty and how to compares to others, etc. If I say no (for shits and giggles as I never go sample a product without research first) then they try to 'educate' me on the car. Sometimes they have been knowledgable and sometimes (more often sadly) they have not been.

[dsgerbc]

Originally Posted by Longhorn248

asking if I'm still interested in purchasing a "Subaru WRX BRZ STI"

I'd buy that!

[neutron256]

Originally Posted by Longhorn248

I actually think car salesmen are very knowledgeable regarding the products they are selling. If you don't believe me I can post the e-mail I received asking if I'm still interested in purchasing a "Subaru WRX BRZ STI"

I think it's really hit and miss. If the dealership is smart they will direct you to a particular sales person who can best help you. When I contacted my dealership about the BRZ they set me up with one of their sales people who is very knowledgeable, and even does autocross himself. If I however was looking for say a forester I probably wouldn't care about much more then things like heated seats, and MPG and any of the salespeople would do.

[bestwheelbase]

Originally Posted by Dave-ROR

The recent trend I've seen is them asking if I had researched the car already..

I experienced this during a couple of my phonecalls. Perhaps some salesmen realize they're only shooting themselves in the foot by offering incorrect product details to an internet-savvy customer who is already familiar with the details. Plus then it gives them more time to work the deal. Haha.