Openflash manager data display problem.

[mid_life_crisis]

When I connect the device to the computer, I get a couple of things that make me concerned.
1) When I select Upload or Download and it initially reads the device, it never seems to finish. The progress bar stops, but the display never stops showing "Please wait". Is this just a display glitch that can be ignored?
2) Under the same conditions, the correct information displays in the upper right corner of the screen (HW 100, FW 126). This is what shows on the device itself. The problem is that in the fields below, the FW displays as 125.
Anyone else notice this? Given that the correct data displays everywhere else, it would seem like nothing to worry about, but if some displayed data is known to be wrong, how can the rest be trusted?

[steve99]

Originally Posted by mid_life_crisis

When I connect the device to the computer, I get a couple of things that make me concerned.
1) When I select Upload or Download and it initially reads the device, it never seems to finish. The progress bar stops, but the display never stops showing "Please wait". Is this just a display glitch that can be ignored?
2) Under the same conditions, the correct information displays in the upper right corner of the screen (HW 100, FW 126). This is what shows on the device itself. The problem is that in the fields below, the FW displays as 125.
Anyone else notice this? Given that the correct data displays everywhere else, it would seem like nothing to worry about, but if some displayed data is known to be wrong, how can the rest be trusted?

Are you running OFM 1.07.1 (note the .1)
Connect OFT to computer while it has internet connection and let it update

Install latest Template file from openflash tablet web site

[mid_life_crisis]

I downloaded and installed all the updates when I received it and, as far as I know, nothing has been updated since then. I always let it do its automatic downloads when I connect it.

[steve99]

Originally Posted by mid_life_crisis

I downloaded and installed all the updates when I received it and, as far as I know, nothing has been updated since then. I always let it do its automatic downloads when I connect it.

Are you on OFM 1.07.1 not just 1.07 ??

[mid_life_crisis]

Originally Posted by steve99

Are you on OFM 1.07.1 not just 1.07 ??

1.07.1

[Garrett@Openflash]

Originally Posted by mid_life_crisis

When I connect the device to the computer, I get a couple of things that make me concerned.
1) When I select Upload or Download and it initially reads the device, it never seems to finish. The progress bar stops, but the display never stops showing "Please wait". Is this just a display glitch that can be ignored?
2) Under the same conditions, the correct information displays in the upper right corner of the screen (HW 100, FW 126). This is what shows on the device itself. The problem is that in the fields below, the FW displays as 125.
Anyone else notice this? Given that the correct data displays everywhere else, it would seem like nothing to worry about, but if some displayed data is known to be wrong, how can the rest be trusted?

This is difficult to diagnose as we do not have a large amount of users with similar issues. Make sure you are using the most up to date OFM, you can download for free at openflashtablet.com. This could also be a hardware/OS issue so maybe try the same operation with a different computer so we can identify if its a problem with the tablet or the PC. email our support sector at sales@vishnutuning.com and we can walk you through some steps to get you OFT working properly.

[mid_life_crisis]

Originally Posted by Garrett@Vishnu

This is difficult to diagnose as we do not have a large amount of users with similar issues. Make sure you are using the most up to date OFM, you can download for free at openflashtablet.com. This could also be a hardware/OS issue so maybe try the same operation with a different computer so we can identify if its a problem with the tablet or the PC. email our support sector at sales@vishnutuning.com and we can walk you through some steps to get you OFT working properly.

I finally brought the tablet to work and tested it on my computer there. Computer is Win7 Pro. Of course the 1.07.1 is no longer available, so I installed 1.08.0. Except for the program being identified as 1.08.0, it's the same. The upper right corner lists the statistics correctly, but the FW Version identified in the middle of the screen is incorrect and the application still says it's waiting for data even though it is clearly done.


I'm posting here because I haven't posted that this is resolved and I want to make it clear that it is not the fault of the company.