Subaru looking into issues with the Nav - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Giccin · 08-21-2012, 05:04 PM

Quote:

Originally Posted by TSY

Dropped my car off at the dealer to do some detailing work and there happened to be a Subaru regional manager there. I talked to them about my Nav not picking up satellites and they told me Subaru is looking into it and they can't really do anything about my nav until they sort it out.

My nav takes about 10 minutes to find satellites. Yesterday I was driving in the middle of a lake!

Hopefully there will be a TSB soon to fix our nav unit.

Clearly the BRZ can go underwater as well.

helloimgil · 08-21-2012, 05:18 PM

Ah, I hope there is a fix comin. I was scheduled to take my car in so they could take a look at it but difficult since its my DD. My issue that's popped up in the last month for my navi is that its fine on startup, but after driving out about half a mile or so, it loses signal and then it takes anywhere between 10-20 minutes for it to pick it back up. Hopefully it's a simple fix via SD card with new software.

Longhorn248 · 08-21-2012, 07:51 PM

Glad to hear they're working on it. I already have a thread started about the stuck pixels on my Nav. Maybe I'll end up with a third unit after they replace this one, or at the very least a firmware update to fix the satellite issue.

Opie · 08-21-2012, 08:41 PM

Mine was brought in for this today, concern was duplicated. Diagnosed and found the NAV antennae is receiving electrical interference from somewhere. The tech contacted SOA's tech line and was told the SOA is aware of the issue and is designing a repair kit to resolve it that will relocate the NAV antenna to a new location. Once the kit is available a TSB will be published to alert dealers.

No word on how soon that might be...

TSY · 08-21-2012, 08:57 PM

Quote:

Originally Posted by Opie

Mine was brought in for this today, concern was duplicated. Diagnosed and found the NAV antennae is receiving electrical interference from somewhere. The tech contacted SOA's tech line and was told the SOA is aware of the issue and is designing a repair kit to resolve it that will relocate the NAV antenna to a new location. Once the kit is available a TSB will be published to alert dealers.

No word on how soon that might be...

I just got my car back today and was told the exact same thing. I guess the GPS antenna is too close to the unit and needs to be relocated. They told me they would contact me when they have a fix. Until then, I guess it's more driving in the lake for me!

ngabdala · 08-21-2012, 09:13 PM

I should also note I've only had my BRZ for 9 days now and 880 miles.

Quote:

Originally Posted by tomt5078

You would be one of the LUCKY ones...........................Mine worked great for the first three weeks, then boom it won't find and ADD. for me, but it will find favorites all the time and then it will find ADD. for but only after it finds the first favorites..............so I know how to make it work, but it doesn't work right!!!!!

Longhorn248 · 08-21-2012, 09:27 PM

Quote:

Originally Posted by Opie

Mine was brought in for this today, concern was duplicated. Diagnosed and found the NAV antennae is receiving electrical interference from somewhere. The tech contacted SOA's tech line and was told the SOA is aware of the issue and is designing a repair kit to resolve it that will relocate the NAV antenna to a new location. Once the kit is available a TSB will be published to alert dealers.

No word on how soon that might be...

Glad it's just the antenna and not the unit itself.

TSY · 09-05-2012, 09:06 PM

UPDATE:

They replaced and moved my GPS antenna and installed new software today. The GPS seems to be working now. No more driving in a lake.

Apparently someone from Subaru came to install this at my dealership so hopefully it will be available to everyone soon (if not now)

jeebus · 09-05-2012, 10:38 PM

I don't want to jinx myself, but my GPS always works and locks onto sats instantly every time.

TSY · 09-05-2012, 10:52 PM

Quote:

Originally Posted by jeebus

I don't want to jinx myself, but my GPS always works and locks onto sats instantly every time.

apparently not everyone has issues, but there are quite a few of us that do.

soconfoozed · 09-05-2012, 10:54 PM

I have this update (new, relocated antenna and new SD card) as installed by a Subaru engineer.

Only, I can't tell you how it works, because I dropped my BRZ at the dealer 8/14 for the P0019 CEL and haven't seen it since. If I'm lucky, I may have it back 9/24 or so...if anybody is still interested, I can try to provide some feedback then.

kwood9000 · 09-05-2012, 11:03 PM

Quote:

Originally Posted by TSY

apparently not everyone has issues, but there are quite a few of us that do.

Mine spends more time looking for satellites than it does navigating. I hope the TSB is released soon.

TSY · 09-06-2012, 12:41 AM

Quote:

Originally Posted by kwood9000

Mine spends more time looking for satellites than it does navigating. I hope the TSB is released soon.

That is exactly what my GPS was doing. Call your dealer and see if they have this fix yet. I don't think the fix is perfect but it is a big improvement.

Dave-ROR · 09-06-2012, 08:51 AM

Even when the unit works its still the worst nav system I've ever used.

09-05-2012, 10:38 PM	#23
jeebus Senior Member Join Date: Jul 2012 Drives: 2015 Mustang GT (on order) Location: San Diego Posts: 904 Thanks: 114 Thanked 471 Times in 208 Posts Mentioned: 9 Post(s) Tagged: 0 Thread(s)	I don't want to jinx myself, but my GPS always works and locks onto sats instantly every time. __________________

09-05-2012, 10:54 PM	#25
soconfoozed Senior Member Join Date: Jun 2012 Drives: 2013 BRZ Limited 6MT WR Blue Pearl Location: San Diego Posts: 147 Thanks: 27 Thanked 90 Times in 47 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I have this update (new, relocated antenna and new SD card) as installed by a Subaru engineer. Only, I can't tell you how it works, because I dropped my BRZ at the dealer 8/14 for the P0019 CEL and haven't seen it since. If I'm lucky, I may have it back 9/24 or so...if anybody is still interested, I can try to provide some feedback then. __________________ 2013 BRZ Limited 6MT WR Blue Pearl

09-06-2012, 08:51 AM	#28
Dave-ROR Site Moderator Join Date: Dec 2010 Drives: Stuff Location: Florida Posts: 10,317 Thanks: 955 Thanked 5,965 Times in 2,689 Posts Mentioned: 262 Post(s) Tagged: 8 Thread(s)	Even when the unit works its still the worst nav system I've ever used. __________________ -Dave Track cars: 2013 Scion FRS, 1998 Acura Integra Type-R, 1993 Honda Civic Hatchback DD: 2005 Acura TSX Tow: 2022 F-450 Toys: 2001 Chevrolet Corvette Z06, 1993 Toyota MR2 Turbo, 1994 Toyota MR2 Turbo, 1991 Mitsubishi Galant VR-4 Parts: 2015 Subaru BRZ Limited, 2005 Acura TSX Projects: 2013 Subaru BRZ Limited track car build FS: 2004 GMC Sierra 2500 LT CCSB 8.1/Allison with 99k miles

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08-21-2012, 05:18 PM	#16
helloimgil Senior Member Join Date: May 2012 Drives: 13 Whiteout / 09 R6 [BRZ is gone!] Location: los angeles Posts: 233 Thanks: 88 Thanked 85 Times in 55 Posts Mentioned: 7 Post(s) Tagged: 0 Thread(s)	Ah, I hope there is a fix comin. I was scheduled to take my car in so they could take a look at it but difficult since its my DD. My issue that's popped up in the last month for my navi is that its fine on startup, but after driving out about half a mile or so, it loses signal and then it takes anywhere between 10-20 minutes for it to pick it back up. Hopefully it's a simple fix via SD card with new software.

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