Clutch noise and Replacement

[Seasaw]

Hi all, I got my 2017 BRZ new from the lot last January, and I have racked up about 24k miles. For the time I have had it, I have babied it for the most part, however I will say I did not confidently know how to drive stick when I drove it off the lot (a couple of stalls for the first weeks of ownership). I do not drive it very hard nor have I done any extensive autocross or taken it to the track yet.

I took the BRZ to the dealership for the 24k mile maintenance and I let them know about the squeaking noise my clutch made when I pressed down on it. I found out previously that it was due to the clutch fork being dry, and I had asked the technicians to look into it. About an hour later the a representative let me know that they looked into the noise; they fixed the initial noise, but they found that the throw out bearings and clutch were a little worn. He said that it would be best to replace it now, as more problems would arise in the future best to take care of it. I asked him how much it would be, he said he can possibly get it all under the warranty free of charge. He also let me know that he had already ordered the parts, and he would call me to set up a time to replace the whole clutch. My initial reaction was "great, new clutch for free, sure why not". I hadn't signed anything yet except the paperwork for the initial maintenance done. Upon leaving, something did not set right with me.

My questions are:
Has anyone else had this problem with their clutch after such a short amount of time, and should I be worried about any hidden costs or shady dealership tricks for something that is essentially under warranty?

[bcj]

It's what warranty is for. Great that they're being proactive.

A squeak *while* pressing the clutch may have been the throw arm or the bushing at the top of the clutch pedal itself.
Not a big deal other than more noises in the interior.

If it's squeaking while the clutch is fully pressed, that's the TOB.

Manufacturing processes run on percentages.
Even the new TOB may have a couple slip through QC with a little less grease than is good for them.

Get them to put it in writing before handing over the keys.

[Ultramaroon]

Nothing shady. It's silly to replace a perfectly good clutch but it's a goodwill gesture.

[humfrz]

Heck, I'd let them proceed. Just be sure they are going to use the new, improved, TOB. It has a white dot on it. The part number is here on the forum - somewhere.


humfrz

[RZNT4R]

Clutches typically aren't covered by the warranty, same as brakes and other wear item.

During mechanic school I spend a few days at a toyota dealership and there was a Matrix with 600km with a shot clutch. You simply can't warranty that stuff because one driver can make it last 200000km and another can make it last 600km.

Perhaps your Subaru dealership is massaging things around to get paid for replacing it, which isn't the same as replacing a clutch under warranty, it's simply doing large enough of a warranty claim on something else that it covers the cost of doing the clutch, or they may be claiming a throwout bearing failure causing excessive clutch wear and Subaru's covering the "damage".

Either way, if they replace the clutch at no cost to you, it's a good deal.

[chipmunk]

Welcome to the club of bad throw-out bearings!

[Ultramaroon]

Originally Posted by RZNT4R

During mechanic school I spend a few days at a toyota dealership and there was a Matrix with 600km with a shot clutch.

Are we to conclude that OP's clutch is shot because of this one example? Mind you, I'm not doubting the example. Some people are just idiots.


Seasaw, do you ride your clutch... a lot?

[humfrz]

Originally Posted by RZNT4R

Clutches typically aren't covered by the warranty, same as brakes and other wear item.

During mechanic school I spend a few days at a toyota dealership and there was a Matrix with 600km with a shot clutch. You simply can't warranty that stuff because one driver can make it last 200000km and another can make it last 600km.

Perhaps your Subaru dealership is massaging things around to get paid for replacing it, which isn't the same as replacing a clutch under warranty, it's simply doing large enough of a warranty claim on something else that it covers the cost of doing the clutch, or they may be claiming a throwout bearing failure causing excessive clutch wear and Subaru's covering the "damage".

Either way, if they replace the clutch at no cost to you, it's a good deal.

Heck, this guy roasted a clutch within 6" -

humfrz

[RZNT4R]

Originally Posted by Ultramaroon

Are we to conclude that OP's clutch is shot because of this one example? Mind you, I'm not doubting the example. Some people are just idiots.


Seasaw, do you ride your clutch... a lot?

No, we don't conclude that OP's clutch is shot because of this one example, we conclude that examples like this are why clutches and other wear items are never covered under warranty, and if his dealer is offering to replace it at no charge to him, they're doing him a solid.

I never implied that his clutch had anything, I never even touched on the noise, but I said what I said with the knowledge that any clutch will see a lot more wear doing 24k miles with a manual noob than with a manual veteran. If the fork is squeeking, or the TOB being noisy, then rather than trying to spray lube through the fork hole or some crap, the best way to fix it is to take the trans off, and if he can get new friction while it's open, then it's a good deal.

[MCTeeJ]

Welcome to the club! If it wasn't dealer covered I would say upgrade...

[Ultramaroon]

Originally Posted by RZNT4R

No, we don't conclude that OP's clutch is shot because of this one example, we conclude that examples like this are why clutches and other wear items are never covered under warranty, and if his dealer is offering to replace it at no charge to him, they're doing him a solid.

Ah! Got it.

Originally Posted by MCTeeJ

Welcome to the club! If it wasn't dealer covered I would say upgrade...

Let's discuss. Why not OEM? What is considered an upgrade?

[MCTeeJ]

Originally Posted by Ultramaroon

Ah! Got it.




Let's discuss. Why not OEM? What is considered an upgrade?

Ahh I see it's not quite clear what's in the boxes. It's actually an Exedy oem spec clutch (I don't feel like I need anything stronger for my car) and a 12 lb. flywheel. The flywheel is considered to be the upgrade. Granted, some people don't like light flywheels and that's another topic for another day I suppose.

[Ultramaroon]

Originally Posted by MCTeeJ

Ahh I see it's not quite clear what's in the boxes. It's actually an Exedy oem spec clutch (I don't feel like I need anything stronger for my car) and a 12 lb. flywheel. The flywheel is considered to be the upgrade. Granted, some people don't like light flywheels and that's another topic for another day I suppose.

I have some mods but I don't consider them upgrades. They change the car but they aren't universally accepted as "better."

Being more revvy is fun but if a noob driver is already struggling, it could make for a miserable learner car. Stock is pretty friendly.

[MCTeeJ]

Originally Posted by Ultramaroon

I have some mods but I don't consider them upgrades. They change the car but they aren't universally accepted as "better."

Being more revvy is fun but if a noob driver is already struggling, it could make for a miserable learner car. Stock is pretty friendly.

I can agree with that. Different strokes.