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Scion FR-S / Toyota 86 GT86 General Forum The place to start for the Scion FR-S / Toyota 86 | GT86 |
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10-07-2015, 11:37 AM | #1 |
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Getting in Touch with OpenFlash, Vishnu Tuning
Does anyone know what the secret is to actually getting in touch with someone at openflash? I have called MULTIPLE times yesterday and today. I have sent multiple emails. I sent a personal email to Shiv@openflash. I want to cancel an order before it ships. I know they make a great product but customer service.... If this is a reputable business I shouldn't have to go through these hoops to talk to someone.
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10-07-2015, 12:12 PM | #2 |
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Sometimes a phone call is best!
(925) 415-9148 Not everybody has a person sitting at a computer 24/7 waiting for emails.
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10-07-2015, 12:15 PM | #3 | |
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Quote:
Have all your contacts been this week? Shiv could possibly be out of the office, sick, vacation, or something right now. |
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10-07-2015, 12:22 PM | #4 |
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Yes; they have all been this week. However, the OFT and OFH are supposed to ship today. Is he the only guy to contact?
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10-07-2015, 01:00 PM | #5 |
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Is there only an email on the order confirmation you should have received? No other phone numbers?
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10-07-2015, 01:06 PM | #7 |
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Unusual. They are well know for their good service.
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10-07-2015, 01:17 PM | #8 |
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10-07-2015, 01:20 PM | #10 |
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Well they can still give good service while empting your wallet I suppose.
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10-07-2015, 01:55 PM | #11 |
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From what I understand it's a small operation, I don't know if they have anybody on staff full time, it is not uncommon for it to take a few days to hear back from them, you're not the first person to post in a panic after no response for basically less than a business day.
I would be surprised if they didn't help you out by the end of the week, good luck. |
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10-07-2015, 02:49 PM | #12 |
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@Shiv@Openflash... ?
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The Following User Says Thank You to LucidMomentum For This Useful Post: | Tcoat (10-07-2015) |
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