OFT - Warning about the company

[timmydatooth]

Originally Posted by Shiv@Openflash

All OFH3s that are scheduled to arrive next week are spoken for. So we are taking orders on the next batch which arrives in another 4 weeks. We do have 3 OFH2s (due next week) which are currently unspoken for. Usually OFHs get sold out before they even arrive here.

OK sounds good put me on the list for one of the OFH3 when the new batch comes in. Or if someone on this batch changes there mind.

[steve99]

Originally Posted by timmydatooth

OK sounds good put me on the list for one of the OFH3 when the new batch comes in. Or if someone on this batch changes there mind.

Mate i think your going to need to ring the OFT guys on the phone or place an order via their web site, posting here is unlikely to work for any vendor

[invaliduser]

Originally Posted by Shiv@Openflash

There is no ETA on when 2017 tunes become non-beta. The 2017 software is so new (and different from earlier model years) that it would be shortsighted to give a specific date. We have been supplying beta tunes to several 2017 86 customers over the last few weeks. Once we are ready to release a newer version of the tune, we will certainly make the accouncement .

Got it. Thanks Shiv.

[Surj_brz]

I have the OFT Flash - dropped by Shivs place last year and he installed it for me. Have had a few emails back and forth about UEL - he seems like a good guy and pretty straight up.

And the OFT is brilliant (no UEL, no E85 - just miles of fun).

[novice]

I had a good experience with Shiv. Seems legit to me.

[itzaustin]

Can anyone chime in, I'm getting an etune done by Shiv@Openflash right now sent him my logs back on the 11th or so and haven't heard anything since?

[Shady195]

Originally Posted by itzaustin

Can anyone chime in, I'm getting an etune done by Shiv@Openflash right now sent him my logs back on the 11th or so and haven't heard anything since?

Try emailing him again.

[itzaustin]

Originally Posted by Shady195

Try emailing him again.

I've emailed him every day for the past 5 days just trying to get an update from him but still no luck. I just turboed mine and have been driving around in a base map that doesn't drive the best. Lol.

[Clipdat]

Wow that lack of response is frustrating.

Originally Posted by itzaustin

I've emailed him every day for the past 5 days just trying to get an update from him but still no luck. I just turboed mine and have been driving around in a base map that doesn't drive the best. Lol.

[itzaustin]

Originally Posted by Clipdat

Wow that lack of response is frustrating.

Yea just a bit, almost feel like i'm being ignored at this point. Out $245 lol. And the e-tune description says the WHOLE process can take several days to a few weeks to finalize. It's been almost 3 weeks and i haven't even gotten one revision of the tune yet.

[D_Thissen]

Originally Posted by Clipdat

Wow that lack of response is frustrating.

Agreed. I think the oft is a great, I use one on my car and so do a few of my friends. It's a great option for those who are just doing bolts on and want to learn about timing.

I understand that Shiv is a busy guy, however if he is too busy to reply to emails (which is possible) don't take people's money for an etune. Just reply back saying 'Unfortunately Im swamped I'll get back to you later in regards to the tune'. I don't mean any disrespect but people are paying for a service and want a return for their hard earned money. Even if that is just a 'sorry, ill get back to you as soon as I can'

Hopefully that post wasn't out of line. Apparently I've done that before.

FWIW I have never dealt personally either him, but I can understand the frustration people are having. Hopefully everything can be rectified sooner than later.

[nikitopo]

Originally Posted by D_Thissen

Hopefully that post wasn't out of line. Apparently I've done that before.

Why out of line? You are correct with everything you said.

[MurderousPandas]

Originally Posted by nikitopo

Why out of line? You are correct with everything you said.

The only thing i question is about how busy is too busy? What would the timeframe on a tune be? Email responses should be quick, but to avoid frusteration on tunes, Shiv should put a timeframe on when tunes will be done. Without a deadline, it becomes easier to put it off to the side.

Sent from my HTC6535LVW using Tapatalk

[nikitopo]

I never worked with Shiv, but overall it is not a good sign if he is so busy. Tuning a car needs a lot of detail and testing and overall it is a time consuming process. I did once an e-tune in another car and I had a serious issue because my programmer was very busy. The problem was that even though I was pressing the gas petal all the way down, the throttle angle was not opening a 100%. You could see it clearly in the logs, but my programmer didn't have the time to find it. So, even though my car seemed to be faster, in certain circumstances it was actually much slower. In the end, I found the issue myself and I had to do his own job!