Scions Complete Lack of interest in AE86 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Jehuty77 · 04-24-2012, 01:32 PM

Dealing with Scion I've noticed their complete lack of knowledge or interest in the AE86 or cars in general.

I totally get its a new car and they need to focus on promoting it as such.

However when I envisioned the promotional campaign i never expected the campaign to be so poor as to completly ignore the AE86(the proclaimed predecessor).

For some reason I thought they'd have a promotion like have the old car and the new one lined up side by side.

Every Scion Rep with the exception of 1 I've spoken to have no clue whats going on, when i mention the AE86(Corolla GTS) their reaction is either "Whats that" or "ohhhhh thats an old car".

Complete lack of knowledge of their own lineage.

Doesn't Scion HQ hand out a package and say "Hey read this so you know what enthusists are talking about"?

I get their in the business of selling cars and thats whats important, but it always irks me when the people selling the cars, have no clue about the cars, their own lineage or even the car their trying to sell me.

I know this isn't all dealerships(Theres a guy on here who seems very open from a dealership inquebec) but it certainly appears to be the majority.

Sorry if this sounds rude, I just needed somewhere to rant

K Thx Bye.

pastuch · 04-24-2012, 01:38 PM

Both my Scion and my Subaru dealer have contacted me to ask me questions about the cars they are selling in the last week. If internet sales were an option I would never talk to another dealer again. They don't spend hundreds of hours researching the products they are going to buy, I do. I research so much that I almost hate the thing by the time I buy it.

Jehuty77 · 04-24-2012, 01:43 PM

Man I could buy they dont have time to research if they were busy but the place is always empty and the employees are on google, youtube or checking their hotmail.

I just envision Toyota Japan facepalming saying "WTF".

I bet you if you said "I drive a supra" they'd be like "Whats that?"

Sorry its not a Camry.

Sasquachulator · 04-24-2012, 01:50 PM

Beh, Scion salesman are no different than any other.

Which is to say, dealerships are filled with salespeople, not car people.

When's the last time you went to a car dealership and was greeted by some guy who actually knew more than you did about a car you were looking at?

Jehuty77 · 04-24-2012, 01:51 PM

Your 100% right, still their not even good at being sales people.

Capt Canuck · 04-24-2012, 01:53 PM

What's this AE86 you speak of ;-)
I'd be happy if they just knew their shit, when it comes to the FRS. No need to over burden them with the past,

Jehuty77 · 04-24-2012, 01:57 PM

All I'm saying is purchasing a car should be a pleasurable experience, specially one your super excited for. Last time I was in at Scion by the time i left I had a bad feeling from the whole experience. I'm with the "pastuch", let me buy online please.

(Stealth Inc.) · 04-24-2012, 02:20 PM

Quote:

Originally Posted by Sasquachulator

Beh, Scion salesman are no different than any other.

Which is to say, dealerships are filled with salespeople, not car people.

When's the last time you went to a car dealership and was greeted by some guy who actually knew more than you did about a car you were looking at?

the dealer i spoke with said it was a six cylinder

Dadhawk · 04-24-2012, 02:32 PM

Quote:

Originally Posted by Sasquachulator

Beh, Scion salesman are no different than any other.

Which is to say, dealerships are filled with salespeople, not car people.

When's the last time you went to a car dealership and was greeted by some guy who actually knew more than you did about a car you were looking at?

Agreed. Best Car Salesperson I know happens to be my father-in-law. He's been selling cars for more than 25 years, and has always been the top 1 or 2 salesman at his dealership (he's worked at a Pontiac, Chevy and now Honda dealer). When he was at Chevy, he was one of the top Corvette salespeople in Florida.

The key word is sales. He knows how to talk the talk on what he's selling and he knows how to close a deal, but he is not under any stretch of the imagination a car guy. I'm not sure he's even ever changed a tire.

ichitaka05 · 04-24-2012, 02:43 PM

FYI, SCION do send out info about AE86, YotaHachi, & 2000GT... it's totally different story, weather sales men read it or not

Jehuty77 · 04-24-2012, 02:49 PM

I guess my issue is being a "car guy", the sales experience is beyond horible.

Like i said in my first post, i get its all about sales, but a little knowledge goes a long way.

I'm sure I'm not the only person who feels this way, If the "sales team" expressed some knowledge or interest atleast, it would be a much better experience.

Kimsey47 · 04-24-2012, 03:20 PM

Most all car salesmen are idiots... How hard is it to do some research on what you're selling or some history? Like what was mentioned we can easily find information on vehicles so why can't they? I hate lazy ignorant people... They shouldn't hire a salesman unless he can tell them their company's current line up and answer a few questions about engine choices in a couple of models. God help me if I run a business... People will be expected to WORK and KNOW WTF they're doing...

I'm sure what I'm saying is a new concept in this "hand out" world we live in...

Dimman · 04-24-2012, 03:23 PM

Quote:

Originally Posted by Jehuty77

I guess my issue is being a "car guy", the sales experience is beyond horible.

Like i said in my first post, i get its all about sales, but a little knowledge goes a long way.

I'm sure I'm not the only person who feels this way, If the "sales team" expressed some knowledge or interest atleast, it would be a much better experience.

This is my fear. I haven't bought a car new largely because every time I step onto a dealer's lot, I leave wanting to strangle people...

Jehuty77 · 04-24-2012, 03:44 PM

Quote:

Originally Posted by Kimsey47

Most all car salesmen are idiots... How hard is it to do some research on what you're selling or some history? Like what was mentioned we can easily find information on vehicles so why can't they? I hate lazy ignorant people... They shouldn't hire a salesman unless he can tell them their company's current line up and answer a few questions about engine choices in a couple of models. God help me if I run a business... People will be expected to WORK and KNOW WTF they're doing...

I'm sure what I'm saying is a new concept in this "hand out" world we live in...

Agreed 100%, Its like going to Parts Counter at Canadian Tire.

Me - "Do you have this part?"
Parts Guy - "I dont know"
Me - "Can you look it up?"
Parts Guy - "I dont know how"
Me - "..."

This type experience turns me off shopping for a car part and the same negative experience turns me off purchasing a car.

04-24-2012, 01:32 PM	#1
Jehuty77 Senior Member Join Date: Jan 2012 Drives: AE86 Location: Hamilton, Ontario Posts: 174 Thanks: 0 Thanked 11 Times in 7 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Scions Complete Lack of interest in AE86 Dealing with Scion I've noticed their complete lack of knowledge or interest in the AE86 or cars in general. I totally get its a new car and they need to focus on promoting it as such. However when I envisioned the promotional campaign i never expected the campaign to be so poor as to completly ignore the AE86(the proclaimed predecessor). For some reason I thought they'd have a promotion like have the old car and the new one lined up side by side. Every Scion Rep with the exception of 1 I've spoken to have no clue whats going on, when i mention the AE86(Corolla GTS) their reaction is either "Whats that" or "ohhhhh thats an old car". Complete lack of knowledge of their own lineage. Doesn't Scion HQ hand out a package and say "Hey read this so you know what enthusists are talking about"? I get their in the business of selling cars and thats whats important, but it always irks me when the people selling the cars, have no clue about the cars, their own lineage or even the car their trying to sell me. I know this isn't all dealerships(Theres a guy on here who seems very open from a dealership inquebec) but it certainly appears to be the majority. Sorry if this sounds rude, I just needed somewhere to rant K Thx Bye.

04-24-2012, 01:53 PM	#6
Capt Canuck Senior Member Join Date: Dec 2011 Drives: BMW E36 323is Location: Bay Area, NorCal Posts: 685 Thanks: 47 Thanked 72 Times in 42 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	What's this AE86 you speak of ;-) I'd be happy if they just knew their shit, when it comes to the FRS. No need to over burden them with the past, __________________

04-24-2012, 02:43 PM	#10
ichitaka05 Site Moderator Join Date: Oct 2009 Drives: ichi 86 Project Location: Middle of No where Posts: 20,965 Thanks: 7,663 Thanked 19,051 Times in 8,326 Posts Mentioned: 677 Post(s) Tagged: 27 Thread(s)	FYI, SCION do send out info about AE86, YotaHachi, & 2000GT... it's totally different story, weather sales men read it or not __________________

04-24-2012, 03:20 PM	#12
Kimsey47 Senior Member Join Date: Mar 2012 Drives: 2016 STI DGM Location: Chattanooga, TN Posts: 1,875 Thanks: 1,189 Thanked 1,460 Times in 662 Posts Mentioned: 9 Post(s) Tagged: 0 Thread(s)	Most all car salesmen are idiots... How hard is it to do some research on what you're selling or some history? Like what was mentioned we can easily find information on vehicles so why can't they? I hate lazy ignorant people... They shouldn't hire a salesman unless he can tell them their company's current line up and answer a few questions about engine choices in a couple of models. God help me if I run a business... People will be expected to WORK and KNOW WTF they're doing... I'm sure what I'm saying is a new concept in this "hand out" world we live in... __________________ Subaru STI :

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04-24-2012, 01:38 PM	#2
pastuch Senior Member Join Date: May 2011 Drives: 2013 BRZ Location: Ottawa Ontario Posts: 478 Thanks: 15 Thanked 36 Times in 25 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Both my Scion and my Subaru dealer have contacted me to ask me questions about the cars they are selling in the last week. If internet sales were an option I would never talk to another dealer again. They don't spend hundreds of hours researching the products they are going to buy, I do. I research so much that I almost hate the thing by the time I buy it.

04-24-2012, 01:43 PM	#3
Jehuty77 Senior Member Join Date: Jan 2012 Drives: AE86 Location: Hamilton, Ontario Posts: 174 Thanks: 0 Thanked 11 Times in 7 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Man I could buy they dont have time to research if they were busy but the place is always empty and the employees are on google, youtube or checking their hotmail. I just envision Toyota Japan facepalming saying "WTF". I bet you if you said "I drive a supra" they'd be like "Whats that?" Sorry its not a Camry.

04-24-2012, 01:50 PM	#4
Sasquachulator Pavement Grey Join Date: Dec 2011 Drives: 2020 Toyota 86 GT, 2017 BMW X1 Location: Calgary Posts: 3,083 Thanks: 109 Thanked 2,222 Times in 1,204 Posts Mentioned: 8 Post(s) Tagged: 0 Thread(s)	Beh, Scion salesman are no different than any other. Which is to say, dealerships are filled with salespeople, not car people. When's the last time you went to a car dealership and was greeted by some guy who actually knew more than you did about a car you were looking at?

04-24-2012, 01:51 PM	#5
Jehuty77 Senior Member Join Date: Jan 2012 Drives: AE86 Location: Hamilton, Ontario Posts: 174 Thanks: 0 Thanked 11 Times in 7 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Your 100% right, still their not even good at being sales people.

04-24-2012, 01:57 PM	#7
Jehuty77 Senior Member Join Date: Jan 2012 Drives: AE86 Location: Hamilton, Ontario Posts: 174 Thanks: 0 Thanked 11 Times in 7 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	All I'm saying is purchasing a car should be a pleasurable experience, specially one your super excited for. Last time I was in at Scion by the time i left I had a bad feeling from the whole experience. I'm with the "pastuch", let me buy online please.

04-24-2012, 02:49 PM	#11
Jehuty77 Senior Member Join Date: Jan 2012 Drives: AE86 Location: Hamilton, Ontario Posts: 174 Thanks: 0 Thanked 11 Times in 7 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I guess my issue is being a "car guy", the sales experience is beyond horible. Like i said in my first post, i get its all about sales, but a little knowledge goes a long way. I'm sure I'm not the only person who feels this way, If the "sales team" expressed some knowledge or interest atleast, it would be a much better experience.

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