valve spring recall/ additional work performed when engine is out

[LunarStorm86]

The work----love it
The customer can make it a frustrating job.
All cars can be fixed..but fixing the owner is more challenging sometimes.
Most techs are here to help, we get paid no other way.
But it has to be an actual problem with the vehicle, not a problem with your satisfaction of the car. That's what test drives and our rental system is for,

[vladniko86]

Originally Posted by LunarStorm86

The work----love it
The customer can make it a frustrating job.
All cars can be fixed..but fixing the owner is more challenging sometimes.
Most techs are here to help, we get paid no other way.
But it has to be an actual problem with the vehicle, not a problem with your satisfaction of the car. That's what test drives and our rental system is for,

The frustrating part for me as a customer is dealing with false promises. First they said my car would be done in a few days, so Wednesday/Thursdayish, then Saturday, then Tuesday afternoon, now it's Tuesday evening and I feel like I'm never getting my car. I wish they would be more direct because I feel like there's something more going on. The middleman people at the service desk don't know either, they're not doing the job


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[sohcanddohc]

Looks like my car is beyond the recall...they called and said I am the lucky winner of a new motor. I will know more about what they found and why I get a new motor on Friday when I have the chance to go to the dealership.

[OwlDance]

I have to wonder when they put in replacement motors into older model year vehicles; do they get the new engines from the MY17 refreshes? That is, the ones with the improved cylinder blocks that came with both MT and AT MY17+s?

[sohcanddohc]

It would be nice if they did but I doubt it. I had no symptoms of having a failed valve spring so I am wondering what it was that they found. The car has 75k and never skipped a beat. I guess I’ll add a new clutch to the “other” things I’ll have them do while it’s out.

[humfrz]

Originally Posted by OwlDance

I have to wonder when they put in replacement motors into older model year vehicles; do they get the new engines from the MY17 refreshes? That is, the ones with the improved cylinder blocks that came with both MT and AT MY17+s?

Not to worry, I'm sure they will pick out a nice one -


humfrz

[LunarStorm86]

If a part gets updated, be it a bolt or a block, the part supersedes in the parts catalog.
We order the most current part number.
Now mind you, USUALLY, we dont replace long blocks, we do short blocks
And heads come bare, meaning, a side from seats and guides, we have to build the heads from scratch
So, if an "update " was applied to a part and your part is being replaced, it should receive the latest version.
Usually the parts guys are good about this because usually the updated part cost more..so it helps their paycheck.

[LunarStorm86]

Originally Posted by sohcanddohc

Looks like my car is beyond the recall...they called and said I am the lucky winner of a new motor. I will know more about what they found and why I get a new motor on Friday when I have the chance to go to the dealership.

As far I know, There is no reason to replace your engine unless it blew up because of a failed spring and even then, There is no where I remember reading that gives us permission to replace anything beyond springs. They would have to call toyota and get authorization beyond recall procedures
If your engine took a dump, I wonder if the tech didnt install the keepers correctly and it destroyed itself

[sohcanddohc]

Originally Posted by LunarStorm86

If your engine took a dump, I wonder if the tech didnt install the keepers correctly and it destroyed itself

I might not ever know for sure but this is what I am thinking. They have had it long enough to do the recal and fire it up. When they called my wife they said the regional person had approved a “complete engine replacement”. My work schedule doesn’t allow me the chance to call during the day so I am hoping to get some answers on Friday.

[Kwaziekeller]

Originally Posted by LunarStorm86

Dealers can't shit parts, and they cant make the supplier shit parts.
Shortages happen. As long as they are covering your rental, enjoy racking miles on someone else's vehicle.
I damaged a cam sensor on one, 275 are on back order through toyota. Apparently I'm not the only one.
I called a local Subaru dealer, they had 2 on the shelf.
Toyota can only get a part when Subaru has them to give to them, know what I mean..

@LunarStorm86 They broke one my cam sensors/oil control valves/variable valve timing solenoid, and I've heard it is pretty common as well. The part is still backordered, and it has been a couple of weeks, just waiting for that part. I may call the local Subaru dealer (ironically like 3 blocks from the Toyota dealer) and see if they have it in stock and see if I can get Dealer A to call Dealer B, or if I can purchase one on my own for them. Do you know if the sensors are the same, or if they have different part numbers (i.e. left/right bank, or intake/exhaust)? I'm seeing the part number as #SU00300096?

[ka-t_240]

Originally Posted by OwlDance

I have to wonder when they put in replacement motors into older model year vehicles; do they get the new engines from the MY17 refreshes? That is, the ones with the improved cylinder blocks that came with both MT and AT MY17+s?

They would get a replacement engine that matches what they came out of. Guessing they have different part # between the years that would not be "superseded"/"updated" if there was major changes.

[LunarStorm86]

Originally Posted by Kwaziekeller

@LunarStorm86 They broke one my cam sensors/oil control valves/variable valve timing solenoid, and I've heard it is pretty common as well. The part is still backordered, and it has been a couple of weeks, just waiting for that part. I may call the local Subaru dealer (ironically like 3 blocks from the Toyota dealer) and see if they have it in stock and see if I can get Dealer A to call Dealer B, or if I can purchase one on my own for them. Do you know if the sensors are the same, or if they have different part numbers (i.e. left/right bank, or intake/exhaust)? I'm seeing the part number as #SU00300096?

That's what we did
I got our parts department to go pick it up
Yes its identical

Subaru part # is 10921aa231

[Teseo]

Originally Posted by sohcanddohc

Looks like my car is beyond the recall...they called and said I am the lucky winner of a new motor. I will know more about what they found and why I get a new motor on Friday when I have the chance to go to the dealership.

If they pay for everything, sure why not

[sohcanddohc]

So I went and took a look at my engine today...broken valve spring, bent valve, broken valve guide, and missing valve spring retainer. They are still waiting on the replacement engine. I am currently waiting to see how “complete” the complete engine replacement is.