KW coilover boxing sloppy? - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Ranran · 02-01-2020, 02:03 AM

I ordered a set of club sports from 86speed and the packaging the coilovers came in look strange to say the least. Every other video of unboxing online the boxes are nice and relatively flat compared to the box that got delivered. And there’s no plastic straps, only tape holding it together. Is this normal? Or should I be worried of authenticity?

Links to pictures because I cant upload big images.

https://imgur.com/a/r64Na3G

Phuviano · 02-01-2020, 04:02 AM

I don't own any coilovers for the matter, so take my advice with a grain of salt.

I did watch a video of an unboxing of the KW clubsports. It could be a possibility, that someone else bought these, opened the box, but didn't end up using them. Then taped up the box, and hence the reason, no straps on the box.

The delivery guys rarely ever handle packages with care, so boxes that don't look in the best condition aren't a surprise to me, ever.

Did you actually open the box, and check the contents inside?

If you're still unsatisfied or unsure about the product after you open the box, then contact 86speed at that point, and voice your concerns.

Mr.ac · 02-01-2020, 05:04 AM

Well, you did step one right. Taking pictures before you open the box. As so "this is how it was delivered".

Second: Open them up. Inspect the parts. If they looked damaged then talk to the customers service. Then go from there.

Stang70Fastback · 02-01-2020, 11:29 AM

I just got regular V3s, but mine came in a much more "normal-looking" box, IIRC. It was just the "pretty part" of the box in your photos.

Ranran · 02-01-2020, 04:26 PM

Quote:

Originally Posted by Mr.ac

Well, you did step one right. Taking pictures before you open the box. As so "this is how it was delivered".

Second: Open them up. Inspect the parts. If they looked damaged then talk to the customers service. Then go from there.

So I did open the box, the coilovers are on top of each other separated by cushion, which isn’t that bad. But the coilover them selves seem damaged or not aligned. The nut on the top hat is somehow lodged under the opening and it’s making the whole top hat slanted. Is this normal?

Pics to opened package and top hat :

https://m.imgur.com/a/DGH73ng

Ranran · 02-01-2020, 04:27 PM

Quote:

Originally Posted by Stang70Fastback

I just got regular V3s, but mine came in a much more "normal-looking" box, IIRC. It was just the "pretty part" of the box in your photos.

Did your coilover top hats look like this?

https://m.imgur.com/a/DGH73ng

The bolt is somehow lodged under the tophat

Mr.ac · 02-01-2020, 05:08 PM

Did you buy "reconditioned" parts? Cause it looks to me like they just put new top hats on them.

Can't really see the bottom part where it connects to the struts but it looks scratched. Or unless it's super shiny?

StraightOuttaCanadaEh · 02-01-2020, 09:59 PM

My box looked pretty beat up as well. The coilovers are HEAVY and the box really has it rough.

Ranran · 02-01-2020, 11:17 PM

Quote:

Originally Posted by Mr.ac

Did you buy "reconditioned" parts? Cause it looks to me like they just put new top hats on them.

Can't really see the bottom part where it connects to the struts but it looks scratched. Or unless it's super shiny?

No I didn’t, they were advertised as new. :/

Stang70Fastback · 02-02-2020, 09:19 PM

Quote:

Originally Posted by Ranran

Did your coilover top hats look like this?

https://m.imgur.com/a/DGH73ng

The bolt is somehow lodged under the tophat

The V3s don't come with top hats, but if they had, I'd have been pissed if they looked like yours do. I'd definitely be having words with the seller over those "new" coilovers.

Corley · 02-03-2020, 11:44 AM

I received my KW's last week my top hats do not look like that. Looks like shipping damage. Mine were double boxed with plastic straps holding it all together. Do have any shipping paperwork?

NoHaveMSG · 02-03-2020, 11:51 AM

I have those same marks on my camber plates, from me using a screw driver to slide them over when adjusting them.

Look like they have been mounted to me. Other pictures are not detailed enough to tell.

Ranran · 02-03-2020, 03:27 PM

Quote:

Originally Posted by Corley

I received my KW's last week my top hats do not look like that. Looks like shipping damage. Mine were double boxed with plastic straps holding it all together. Do have any shipping paperwork?

No I only have the invoice for my order. Should I ask for shipping paper work?

Racecomp Engineering · 02-03-2020, 03:36 PM

If the torx locator bolts on the camber plate are stripped that's not acceptable. It's hard to tell for sure but the one looks pretty chewed up.

- Andrew

02-01-2020, 02:03 AM	#1
Ranran Member Join Date: Sep 2017 Drives: 2017 86 Location: California Posts: 14 Thanks: 0 Thanked 2 Times in 1 Post Mentioned: 0 Post(s) Tagged: 0 Thread(s)	KW coilover boxing sloppy? I ordered a set of club sports from 86speed and the packaging the coilovers came in look strange to say the least. Every other video of unboxing online the boxes are nice and relatively flat compared to the box that got delivered. And there’s no plastic straps, only tape holding it together. Is this normal? Or should I be worried of authenticity? Links to pictures because I cant upload big images. https://imgur.com/a/r64Na3G Last edited by Ranran; 02-01-2020 at 02:57 AM. Reason: Link to Picture of Boxes

02-01-2020, 05:04 AM	#3
Mr.ac [insert cool phrase here] Join Date: Aug 2015 Drives: BRZ Premium Location: Central Coast CA Posts: 2,369 Thanks: 709 Thanked 1,558 Times in 930 Posts Mentioned: 30 Post(s) Tagged: 0 Thread(s)	Well, you did step one right. Taking pictures before you open the box. As so "this is how it was delivered". Second: Open them up. Inspect the parts. If they looked damaged then talk to the customers service. Then go from there. __________________ New daily driver - Subaru BRZ Premium Weekend fun/track car - '91 MR2 Turbo Gen3 Old daily driver - '88 MR2 Supercharged

02-01-2020, 11:29 AM	#4
Stang70Fastback A.K.A. Starlord Join Date: Oct 2013 Drives: 2015 Series.Blue Location: Illinois Posts: 1,842 Thanks: 845 Thanked 2,099 Times in 834 Posts Mentioned: 30 Post(s) Tagged: 3 Thread(s)	I just got regular V3s, but mine came in a much more "normal-looking" box, IIRC. It was just the "pretty part" of the box in your photos. __________________ . Check out my blog, read all about my BRZ adventures, and oogle my sweet cell-phone photos! You can also find me on Instagram, and on Facebook.

02-01-2020, 05:08 PM	#7
Mr.ac [insert cool phrase here] Join Date: Aug 2015 Drives: BRZ Premium Location: Central Coast CA Posts: 2,369 Thanks: 709 Thanked 1,558 Times in 930 Posts Mentioned: 30 Post(s) Tagged: 0 Thread(s)	Did you buy "reconditioned" parts? Cause it looks to me like they just put new top hats on them. Can't really see the bottom part where it connects to the struts but it looks scratched. Or unless it's super shiny? __________________ New daily driver - Subaru BRZ Premium Weekend fun/track car - '91 MR2 Turbo Gen3 Old daily driver - '88 MR2 Supercharged

02-01-2020, 09:59 PM	#8
StraightOuttaCanadaEh Wes Join Date: Feb 2017 Drives: Artisan Spirits '17 86 Location: Toronto Posts: 2,794 Thanks: 1,165 Thanked 1,674 Times in 994 Posts Mentioned: 21 Post(s) Tagged: 0 Thread(s)	My box looked pretty beat up as well. The coilovers are HEAVY and the box really has it rough. __________________ Instagram: @gt86ws

02-01-2020, 04:02 AM	#2
Phuviano Member Join Date: May 2019 Drives: FRS RS 2.0 #757 Location: Maple, ON, Canada Posts: 61 Thanks: 66 Thanked 25 Times in 18 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	I don't own any coilovers for the matter, so take my advice with a grain of salt. I did watch a video of an unboxing of the KW clubsports. It could be a possibility, that someone else bought these, opened the box, but didn't end up using them. Then taped up the box, and hence the reason, no straps on the box. The delivery guys rarely ever handle packages with care, so boxes that don't look in the best condition aren't a surprise to me, ever. Did you actually open the box, and check the contents inside? If you're still unsatisfied or unsure about the product after you open the box, then contact 86speed at that point, and voice your concerns.

02-03-2020, 03:36 PM	#14
Racecomp Engineering Join Date: Nov 2011 Drives: 2016 BRZ, 2012 Paris Di2 & 2018 STI Location: Severn, MD Posts: 5,403 Thanks: 3,418 Thanked 7,241 Times in 2,962 Posts Mentioned: 303 Post(s) Tagged: 9 Thread(s)	If the torx locator bolts on the camber plate are stripped that's not acceptable. It's hard to tell for sure but the one looks pretty chewed up. - Andrew

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