valve spring recall - dealer experience - Page 6 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

dlux · 03-22-2019, 06:56 PM

Quote:

Originally Posted by haloterence

After months of debating where to take my car to get service. I took it to South Bay Toyota in Gardena. My service adviser was Harold Young. I was the fifth person to have it done there.

1. How long did the repair take?

They had to order the recall kit "J02" It took 3 days for them to received it.

When the kit was in. I dropped off my car at 10am. They called the very next day at 4pm to inform me the work was done.

2. Was a courtesy car provided for the duration of the repair?

Yes, through Enterprise it was a 2016 Ford Focus.

3. What other parts were replaced with no additional labor (spark plug, etc)?

Spark plugs was replaced. I was charged $120 for the plugs.

3. What other parts were replaced with additional labor?

I had them install a new Clutch, Flywheel, updated TOB, Fork and Pivot. They charged me $130 for labor.

4. Was the dealer mod-friendly?

Yes, I had no complaints at all. My car is lowered, lightweight driveshaft, pulley, header,
under body braces, full exhaust. I had to revert it back to stock tune.

5. Did they know what they were doing? lol

So far so good. The car is running very smooth. I found it to be quieter then before.
Love the new clutch and lightweight flywheel. Only problem I notice so far is that they over filled my coolant and
didn't replace the oil filter.

Did you end up going to Subaru Pacific for the recall? How was the experience and your car's performance afterwards?

ermax · 03-22-2019, 08:40 PM

Quote:

Originally Posted by alan.chalkley

On my 4wd swb zooki the OEM radiator hose clamps lost tension with age and caused leaks.

I replaced them with screw down clamps and it fixed the leaks , just don't over tighten them and crush the hoses.

Anyway . the OEM 86/brz clamps will probably be okay for the first 10yrs before losing tension.

Are the OEM clamps getting weak or is the hose crushed with time causing the tension to drop? My guess is the later.

alan.chalkley · 03-24-2019, 05:39 AM

Quote:

Originally Posted by ermax

Are the OEM clamps getting weak or is the hose crushed with time causing the tension to drop? My guess is the later.

When i tried new hoses with the old rusty oem clamps it leaked.

ermax · 03-24-2019, 07:43 AM

Quote:

Originally Posted by alan.chalkley

When i tried new hoses with the old rusty oem clamps it leaked.

That interesting. I’ve got OEM clamps on a 24 year old car that doesn’t leak. Even after being removed a gazillion times. I’ve never had an OEM clamp wear out. I guess Subaru makes junk clamps or something.

alan.chalkley · 03-25-2019, 03:42 AM

Quote:

Originally Posted by ermax

That interesting. I’ve got OEM clamps on a 24 year old car that doesn’t leak. Even after being removed a gazillion times. I’ve never had an OEM clamp wear out. I guess Subaru makes junk clamps or something.

I was talking about a suzuki swb grand vitara , not subaru.
But anyway oem spring clamps loose tension , leak and rust.
So when i go 4wd down into valleys along fire trails i prefer screw down clamps.

Xman17 · 03-29-2019, 12:05 PM

Posting here so for all my modified BRZ fellow owners.

Subaru Orange Coast in Santa Ana

1. How long did the repair take?

Exactly 1 week

2. Was a courtesy car provided for the duration of the repair?

Yes, Some Chevy "Dad Car". Had 4G LTE in it, was pretty cool

3. What other parts were replaced with no additional labor (spark plug, etc)?

Replaced spark plugs, shift fork with a Verus unit, replaced clutch/flywheel with an ACT SB8-HDSS.

3. What other parts were replaced with additional labor?

Replaced driver side axle with a rebuilt Driveshaft Shop unit

4. Was the dealer mod-friendly?

Very. I am highly modified. Turbo, ECU/Tune, Oil Cooler, Flex Fuel E85/Pump, Grimmspeed Lightweight pulley, much more to list. Stock block though.

5. Did they know what they were doing? lol

Yeah, seems like it. My service rep used to own a race shop and an blobeye 500HP STI

Its been about 400 miles since the recall, everything has been pretty solid. No issues, no leaks, nothing.

Decimus · 03-29-2019, 01:38 PM

Quote:

Originally Posted by Xman17

Posting here so for all my modified BRZ fellow owners.

Subaru Orange Coast in Santa Ana

1. How long did the repair take?

Exactly 1 week

2. Was a courtesy car provided for the duration of the repair?

Yes, Some Chevy "Dad Car". Had 4G LTE in it, was pretty cool

3. What other parts were replaced with no additional labor (spark plug, etc)?

Replaced spark plugs, shift fork with a Verus unit, replaced clutch/flywheel with an ACT SB8-HDSS.

3. What other parts were replaced with additional labor?

Replaced driver side axle with a rebuilt Driveshaft Shop unit

4. Was the dealer mod-friendly?

Very. I am highly modified. Turbo, ECU/Tune, Oil Cooler, Flex Fuel E85/Pump, Grimmspeed Lightweight pulley, much more to list. Stock block though.

5. Did they know what they were doing? lol

Yeah, seems like it. My service rep used to own a race shop and an blobeye 500HP STI

Its been about 400 miles since the recall, everything has been pretty solid. No issues, no leaks, nothing.

They took off and reinstalled your turbo at the dealer? Well that’s mighty nice of them!

Xman17 · 03-29-2019, 02:07 PM

Quote:

Originally Posted by Decimus

They took off and reinstalled your turbo at the dealer? Well that’s mighty nice of them!

Yep!

They charged me labor on it though, but it beats having to return to stock because I have absolutely ZERO stock parts saved.

tracerit · 04-01-2019, 08:17 PM

Quote:

Originally Posted by Xman17

Posting here so for all my modified BRZ fellow owners.

Subaru Orange Coast in Santa Ana

[.

Thanks for the report, just scheduled mine with them as well. Quoted 5 to 10 days to perform and that they've done a lot with no issues afterwards.

frsinsd · 04-04-2019, 01:00 PM

I'm in San Diego and just wondering if anyone has used a San Diego dealership for the recall repair. Which dealership was it and what was your experience like? Thanks!

RustyS14 · 04-14-2019, 05:45 PM

I had mine done at Dulles Motor Cars in Leesburg VA, recall went ok but I DO NOT recommend this dealership. The service department is not friendly and they tried to stick me with the cost of a oil control valve (at a ridiculous markup) that they broke when putting the engine back in.

1. How Long did the Repair take?

Exactly one week

2. Was a courtesy car provided for the duration of the repair?

No, none was offered

3. What other parts were replaced with no additional labor?

Driver side oil control valve for the VTC. I had to fight them over this since the connector was mysteriously broken off of my old valve (was intact when it drove into their shop). They agreed to no additional labor but wanted to charge me $200 for the $75 part. Took a lot of fighting and showing them other local Subaru dealer pricing before they agreed to drop the price.

4. What other parts were replaced with additional labor?

Cam carriers were removed and resealed on both sides of the engine, cost around $500 in additional parts and labor.

5. Was the dealer mod-friendly?

My engine is bone stock so I can't say much here, they didn't seem to have any issues getting my lowered car on the lift though

6. Did they know what they were doing?

Seems like it, the tech left all of the 10mm bolts for the airbox and intake loose but aside from there weren't any glaring issues. He seems to have taken his time with the RTV on the front cover and cam carriers since it appears to be a clean job without a ton of excess (I was a dealership tech for 3 years and have seen some bad RTV jobs lol). I have no concerns about engine failure from excess RTV blocking passageways.

I've put about 150 miles on the car since the work was performed without issues and don't anticipate any. Car runs and drives the same as it always has, and its nice to have everything cleaned and resealed on my 100k+ mile engine.

mokinbird87 · 05-02-2019, 01:04 PM

kind of a confusing question. so, I blew my original motor (cuz I was dumb) and now have a 2015 engine in my 2013. My chassis VIN is affected with the recall, but not sure if the recall has been extended to any 2015 owners?

I told the dealership I have a 2015 engine so I dont think i need the recall done until it gets extended to the MY2015 cars...

DarkSideFRS · 05-13-2019, 02:48 PM

just an update for everyone... i just received my registration renewal letter and the recall is not required to renew registration.. this does not mean that they won't enforce it next year

mrha · 05-13-2019, 07:55 PM

Puente Hills Subaru. Amazing service!

1. How long did the repair take? It tooks a week
2. Was a courtesy car provided for the duration of the repair? Yes I got a Impreza wagon
3. What other parts were replaced with no additional labor (spark plug, etc)? Plugs were replaced at cost
3. What other parts were replaced with additional labor?
4. Was the dealer mod-friendly? Yes I had header, overpipe, and flexfuel installed.
5. Did they know what they were doing? Yes but I did need to get a few scratches that they caused repaired and a grounding bolt came loose which they also repaired.

04-04-2019, 01:00 PM	#80
frsinsd Member Join Date: Oct 2016 Drives: 2013 Scion FR-S Location: San Diego Posts: 11 Thanks: 0 Thanked 6 Times in 4 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Anyone done recall with San Diego dealership? I'm in San Diego and just wondering if anyone has used a San Diego dealership for the recall repair. Which dealership was it and what was your experience like? Thanks!

05-02-2019, 01:04 PM	#82
mokinbird87 BOXER FR Join Date: Oct 2011 Drives: WRB BRZ Limited Location: irvine, ca Posts: 752 Thanks: 393 Thanked 335 Times in 171 Posts Mentioned: 10 Post(s) Tagged: 0 Thread(s)	kind of a confusing question. so, I blew my original motor (cuz I was dumb) and now have a 2015 engine in my 2013. My chassis VIN is affected with the recall, but not sure if the recall has been extended to any 2015 owners? I told the dealership I have a 2015 engine so I dont think i need the recall done until it gets extended to the MY2015 cars... __________________ Build Thread of the "STI theme BRZ"http://www.ft86club.com/forums/showthread.php?t=61522

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03-29-2019, 12:05 PM	#76
Xman17 Member Join Date: Mar 2018 Drives: 2013 BRZ Location: Chino Posts: 15 Thanks: 2 Thanked 9 Times in 3 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Posting here so for all my modified BRZ fellow owners. Subaru Orange Coast in Santa Ana 1. How long did the repair take? Exactly 1 week 2. Was a courtesy car provided for the duration of the repair? Yes, Some Chevy "Dad Car". Had 4G LTE in it, was pretty cool 3. What other parts were replaced with no additional labor (spark plug, etc)? Replaced spark plugs, shift fork with a Verus unit, replaced clutch/flywheel with an ACT SB8-HDSS. 3. What other parts were replaced with additional labor? Replaced driver side axle with a rebuilt Driveshaft Shop unit 4. Was the dealer mod-friendly? Very. I am highly modified. Turbo, ECU/Tune, Oil Cooler, Flex Fuel E85/Pump, Grimmspeed Lightweight pulley, much more to list. Stock block though. 5. Did they know what they were doing? lol Yeah, seems like it. My service rep used to own a race shop and an blobeye 500HP STI Its been about 400 miles since the recall, everything has been pretty solid. No issues, no leaks, nothing.

04-14-2019, 05:45 PM	#81
RustyS14 Member Join Date: Nov 2017 Drives: 2013 BRZ Location: Virginia Posts: 24 Thanks: 3 Thanked 36 Times in 14 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	I had mine done at Dulles Motor Cars in Leesburg VA, recall went ok but I DO NOT recommend this dealership. The service department is not friendly and they tried to stick me with the cost of a oil control valve (at a ridiculous markup) that they broke when putting the engine back in. 1. How Long did the Repair take? Exactly one week 2. Was a courtesy car provided for the duration of the repair? No, none was offered 3. What other parts were replaced with no additional labor? Driver side oil control valve for the VTC. I had to fight them over this since the connector was mysteriously broken off of my old valve (was intact when it drove into their shop). They agreed to no additional labor but wanted to charge me $200 for the $75 part. Took a lot of fighting and showing them other local Subaru dealer pricing before they agreed to drop the price. 4. What other parts were replaced with additional labor? Cam carriers were removed and resealed on both sides of the engine, cost around $500 in additional parts and labor. 5. Was the dealer mod-friendly? My engine is bone stock so I can't say much here, they didn't seem to have any issues getting my lowered car on the lift though 6. Did they know what they were doing? Seems like it, the tech left all of the 10mm bolts for the airbox and intake loose but aside from there weren't any glaring issues. He seems to have taken his time with the RTV on the front cover and cam carriers since it appears to be a clean job without a ton of excess (I was a dealership tech for 3 years and have seen some bad RTV jobs lol). I have no concerns about engine failure from excess RTV blocking passageways. I've put about 150 miles on the car since the work was performed without issues and don't anticipate any. Car runs and drives the same as it always has, and its nice to have everything cleaned and resealed on my 100k+ mile engine.

05-13-2019, 02:48 PM	#83
DarkSideFRS Banned Join Date: Apr 2017 Drives: 2013 pearl white FR-S Location: Socal Posts: 536 Thanks: 39 Thanked 191 Times in 124 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	just an update for everyone... i just received my registration renewal letter and the recall is not required to renew registration.. this does not mean that they won't enforce it next year

05-13-2019, 07:55 PM	#84
mrha #1819 Join Date: May 2012 Drives: Lightning Red Subaru BRZ Location: Garden Grove, CA Posts: 355 Thanks: 83 Thanked 126 Times in 73 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	Puente Hills Subaru. Amazing service! 1. How long did the repair take? It tooks a week 2. Was a courtesy car provided for the duration of the repair? Yes I got a Impreza wagon 3. What other parts were replaced with no additional labor (spark plug, etc)? Plugs were replaced at cost 3. What other parts were replaced with additional labor? 4. Was the dealer mod-friendly? Yes I had header, overpipe, and flexfuel installed. 5. Did they know what they were doing? Yes but I did need to get a few scratches that they caused repaired and a grounding bolt came loose which they also repaired.

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