02-21-2019, 11:40 PM | #1 |
Member
Join Date: Nov 2018
Drives: 2015 Scion FR-s Release series 1.0
Location: Richardson TX
Posts: 52
Thanks: 0
Thanked 10 Times in 5 Posts
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
|
Delicious Tuning - Trying to make few bucks
Hi All,
I bought a Flex Fuel Kit from Delicious Tuning. I even talked to Zach to help me with my purchased... Bought the kit with MK1+ upgrade last Wednesday and immediately emailed Zach about my purchased because i was really stoked to get it because i have appointment to get a tune last Friday. Not only they ship my kit 3 days late. When i got my kit it looks used. I inspect every single part. The metal bracket is clearly used and they tried to polished it, the hose has a 3 inch crack on it and the kit even the metal bushing was dirty. I called them right away to let them know about their bogus. They told me to send pictures and i did. They call me back and they said they will send a Brand New replacement with extra T-shirt(just to make me feel better). Asked for the tracking number and find out they couldn't even expedite the replacement knowing that they're at fault and Im pretty sure they are not innocent about it. Please be careful on buying from them and make sure to check every single part. They have good reviews and quality product but this is not acceptable and want you guys to be aware of it. -Krew |
02-21-2019, 11:46 PM | #2 |
Member
Join Date: Nov 2018
Drives: 2015 Scion FR-s Release series 1.0
Location: Richardson TX
Posts: 52
Thanks: 0
Thanked 10 Times in 5 Posts
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
|
Delicious Tuning - trying to make few bucks
Hi All,
I bought a Flex Fuel Kit from Delicious Tuning. I even talked to Zach to help me with my purchased... Bought the kit with MK1+ upgrade last Wednesday and immediately emailed Zach about my purchased because i was really stoked to get it because i have appointment to get a tune last Friday. Not only they ship my kit 3 days late. When i got my kit it looks used. I inspect every single part. The metal bracket is clearly used and they tried to polished it, the hose has a 3 inch crack on it and the kit even the metal bushing was dirty. I called them right away to let them know about their bogus. They told me to send pictures and i did. They call me back and they said they will send a Brand New replacement with extra T-shirt(just to make me feel better). Asked for the tracking number and find out they couldn't even expedite the replacement knowing that they're at fault and Im pretty sure they are not innocent about it. Please be careful on buying from them and make sure to check every single part. They have good reviews and quality product but this is not acceptable and want you guys to be aware of it. -Krew |
02-22-2019, 12:06 AM | #3 |
Senior Member
Join Date: Sep 2016
Drives: 17 86
Location: Oregon
Posts: 1,671
Thanks: 75
Thanked 1,133 Times in 647 Posts
Mentioned: 10 Post(s)
Tagged: 0 Thread(s)
|
Mistakes happen, nice to see you shit on them before giving them a chance to correct it.
|
The Following 10 Users Say Thank You to PetrolioBenzina For This Useful Post: | FRSBRZGT86FAN (02-23-2019), Grady (02-22-2019), ls1ac (02-23-2019), soundman98 (02-23-2019), spike021 (02-27-2019), Tcoat (02-22-2019), Trust86 (02-22-2019), Victorscp (02-22-2019), VittorioS (02-22-2019), x808drifter (02-22-2019) |
02-22-2019, 12:15 AM | #4 | |
Senior Member
Join Date: Sep 2016
Drives: 17 86
Location: Oregon
Posts: 1,671
Thanks: 75
Thanked 1,133 Times in 647 Posts
Mentioned: 10 Post(s)
Tagged: 0 Thread(s)
|
Quote:
|
|
The Following 3 Users Say Thank You to PetrolioBenzina For This Useful Post: |
02-22-2019, 12:18 AM | #5 | |
Member
Join Date: Nov 2018
Drives: 2015 Scion FR-s Release series 1.0
Location: Richardson TX
Posts: 52
Thanks: 0
Thanked 10 Times in 5 Posts
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
|
Quote:
-Krew |
|
02-22-2019, 12:23 AM | #6 | |
Senior Member
Join Date: Sep 2016
Drives: 17 86
Location: Oregon
Posts: 1,671
Thanks: 75
Thanked 1,133 Times in 647 Posts
Mentioned: 10 Post(s)
Tagged: 0 Thread(s)
|
Quote:
|
|
02-22-2019, 12:25 AM | #7 | |
Member
Join Date: Nov 2018
Drives: 2015 Scion FR-s Release series 1.0
Location: Richardson TX
Posts: 52
Thanks: 0
Thanked 10 Times in 5 Posts
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
|
Quote:
-Krew |
|
02-22-2019, 12:31 AM | #8 |
Member
Join Date: Nov 2018
Drives: 2015 Scion FR-s Release series 1.0
Location: Richardson TX
Posts: 52
Thanks: 0
Thanked 10 Times in 5 Posts
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
|
No it wasn't... i thought they made a mistake but when i thought about it how can it be a mistake? All parts are used. Like what i said on my previous post. There's no option on the site to buy used/refurbished kit. Also that means no quality control?
|
02-22-2019, 01:15 AM | #9 |
Banned
Join Date: May 2015
Drives: 2015 FR-S
Location: NPR, Florida
Posts: 2,404
Thanks: 1,802
Thanked 2,903 Times in 1,282 Posts
Mentioned: 25 Post(s)
Tagged: 2 Thread(s)
|
|
02-22-2019, 02:47 AM | #10 |
Member
Join Date: Nov 2018
Drives: 2015 Scion FR-s Release series 1.0
Location: Richardson TX
Posts: 52
Thanks: 0
Thanked 10 Times in 5 Posts
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
|
I've been waiting... read the thread. Imma repeat it again. They couldnt even expedite the shipping. I do not need a t-shirt. It will not make me feel better. I need the brand new kit.
|
02-22-2019, 06:48 AM | #11 |
Only happy when it rains.
Join Date: Feb 2013
Drives: series.blue
Location: Harnett county NC
Posts: 1,995
Thanks: 5,698
Thanked 1,263 Times in 749 Posts
Mentioned: 25 Post(s)
Tagged: 0 Thread(s)
|
why? It does the same thing.
You cannot possibly win here. Delicious tuning has been around forever, and they do good work. Crap happens. They make hundreds of these kits, if not thousands. Even with the best quality control something dumb can happen. You should just delete this thread and apologize for being dumb. Sounds like they did exactly what they should, but you just want to be an asshat. |
The Following 2 Users Say Thank You to why? For This Useful Post: | spitsnaugle (02-22-2019), Trust86 (02-22-2019) |
02-22-2019, 06:49 AM | #12 |
Panda Trueno
Join Date: Jan 2015
Drives: No twin now.
Location: North Indiana
Posts: 3,347
Thanks: 2,113
Thanked 2,407 Times in 1,332 Posts
Mentioned: 17 Post(s)
Tagged: 2 Thread(s)
|
Did you originally pay for expedited shipping on the part?
|
02-22-2019, 10:24 AM | #13 | |
Member
Join Date: Nov 2018
Drives: 2015 Scion FR-s Release series 1.0
Location: Richardson TX
Posts: 52
Thanks: 0
Thanked 10 Times in 5 Posts
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
|
Quote:
Why would i apologize? I told on my previous post they have good product thats why i bought theirs but the fact that they do some things like this and their customer service is bad is not acceptable. You cannot understand becuase you're not the one that deals with them. Like what i said in my ald post i was going to let it go about the "sending used part thing" but they're customer service was bad that is why i was triggered to post this. |
|
02-22-2019, 10:30 AM | #14 |
Member
Join Date: Nov 2018
Drives: 2015 Scion FR-s Release series 1.0
Location: Richardson TX
Posts: 52
Thanks: 0
Thanked 10 Times in 5 Posts
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
|
|
|
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Delicious Tuning - Q&A EcuTeK ProECU Tuning and Maps | DeliciousTuning | Software Tuning | 1212 | 03-10-2023 11:07 PM |
Delicious Tuning needs your help! | DeliciousTuning | Off-Topic Lounge [WARNING: NO POLITICS] | 0 | 08-14-2017 08:33 PM |
Mann Engineering 2nd Quarter Tuning Days April 25th & 26th by Bill (Delicious Tuning) | DesertFrs | Northern California | 14 | 04-24-2014 03:15 AM |
Delicious tuning OTS? | Victor Draken | Software Tuning | 15 | 03-05-2014 08:59 AM |
Delicious Tuning - Dyno Tuning Weekend at Mann Engineering's (San Jose, CA) | DeliciousTuning | Announcements, Contests, Giveaways | 6 | 09-19-2013 05:55 PM |