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Old 04-14-2014, 03:00 PM   #1
nickmerronesucks
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Bringing in for warranty work..

has anyone ever gotten declined warranty work due to modifcations?

I have a invidia cat back, apexi drop in, and megan coilovers 2014 brz.
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Old 04-14-2014, 03:15 PM   #2
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Depends on the warranty work done. Example, if you have lowering springs and you blew your struts early, they can deny it.

However if you have a fully built engine with a turbo and your radio breaks, they can't deny you.

It can only be denied if the modified part caused the damage.
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Old 04-14-2014, 03:16 PM   #3
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[ame="http://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty_Act"]Magnuson–Moss Warranty Act - Wikipedia, the free encyclopedia[/ame]
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Old 04-14-2014, 08:31 PM   #4
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Quote:
Originally Posted by nickmerronesucks View Post
has anyone ever gotten declined warranty work due to modifcations?

I have a invidia cat back, apexi drop in, and megan coilovers 2014 brz.
I strongly suggest you build a relationship with the dealer service department first.

In the end, it's simple:

Legit warranty work = free money for the dealer, they'll take this all day every day.

Denied warranty work = improper dealer training, improper diagnosis, improper mechanic work, prior experience with "modded car bad customers", bad customer to dealer communication, dealer bias towards modified cars, or just a shady customer claiming warranty work for something not covered

Either way, you have to take a step back and look at it from the dealer's view. They service you, but they also have procedures to follow from the manufacturer to provide a service (and get reimbursed for it).

Build a relationship with a dealer first.

-alex
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