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Forced Induction Turbo, Supercharger, Methanol, Nitrous |
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03-04-2019, 02:34 PM | #43 | |
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03-04-2019, 02:38 PM | #44 | |
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They have to work around and accommodate the mods. It may take an extra 30 minutes to remove the SC as it would to remove the stock intake manifold. SOA would approve this extra time. The dealer just has to call them to get it approved. They'd rather you pay it because you pay full rate. |
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03-04-2019, 04:51 PM | #45 | |
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The service manager doesn't want to deal with re-installing the supercharger; hence will not take the car unless it's returned to stock, and will not warranty the work because of the aftermarket parts. I do see his point - if something goes wrong after the recall work is done, I'm going to point the finger to his work, and he's going to point the finger to the mods. After seeing the thread with people having problems after the recall work was done, I'm not planning on getting it done unless I'm forced to, in order to register my vehicle next year. I've read the instructions, and spoke several times to the service manager, and Subaru. I do hope you're right and I'll wait to see how your case goes.
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03-04-2019, 09:36 PM | #46 | |
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03-05-2019, 08:07 AM | #47 |
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Sounds like you need to find a new dealer, not only for service, but for future purchases.
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03-05-2019, 11:58 AM | #48 |
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I have obtained a copy of an email from a Subaru district manager confirming they they are working against the spirit of the agreement Subaru entered into with the NHTSA. How could these items be a "substantial safety concern"if they previously offered a quote for uninstalling and reinstalling them??
Keep digging that hole Subaru, this email will get tacked on to my already open NHTSA investigation. Last edited by xjohnx; 03-05-2019 at 12:24 PM. |
03-05-2019, 12:17 PM | #49 | |
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[quote=Dadhawk;3192302]
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I bought the car from another dealer. Trouble is, it's quite far away while this one is about a mile from my house. Up until this matter, the closer dealership has always been pretty good with service.
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03-05-2019, 09:04 PM | #50 | |
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Yeah my shop that built my engine basically said that the chance of failure is small, and even if there is a failure the chances of a catastrophic engine failure are smaller yet, and "usually" there is a tell that something is going bad with some very ferocious ticking so there is a chance to save it before things get really bad. Crossing my fingers for you and me!
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03-06-2019, 09:18 AM | #51 |
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If your dealer is refusing to perform the recall without you paying to have mods removed, I implore you to open an NHTSA investigation at the following link:
https://www-odi.nhtsa.dot.gov/VehicleComplaint/ This is explicitly against the agreement that Subaru entered into with the NHTSA and puts them out of compliance. Dealerships are going to keep doing this until they're held accountable to the law. File these reports and let the dealership know you are doing it. They are subject to a fine of up to $21,780 for each vehicle they refuse. |
03-20-2019, 07:49 PM | #52 | |
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I told them I would give them two hours and they refused for anything less than 8-12. Went all the way up to the regional service manager to get approval for ‘only 5’ extra hours. I have over 1500 miles on it post recal and no issues. |
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03-21-2019, 01:07 PM | #53 |
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I can't understand why anyone would want the mechanics at the dealership to touch anything involved with something they haven't been trained on. Personally, even if my car were stock I would roll the dice on the springs since several cars that were 'repaired' by dealerships then failed because they don't know how to correctly apply RTV sealant.
If you are set on having them do it, pull the SC yourself, stuff rags into the intake holes and have the car towed to the dealership. Let them do the heads and then reassemble it yourself. |
05-08-2019, 07:08 PM | #54 |
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Does anyone know of a dealership in northern California that is willing to do the recall on the car with a supercharger? I've tried calling just about every dealership and all of them require the car to be in stock form.
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05-08-2019, 07:11 PM | #55 |
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Since this is your first post, I guess I have to let you know that some people here came to the conclusion that if nothing's gone wrong on your car by now, best to leave it alone. A lot of cars failed after the recall work was done. It's a very precise procedure and they're simply not competent enough to perform it.
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05-08-2019, 07:16 PM | #56 | |
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