**IMPORTANT ISSUE****READ THIS****NEED YOUR HELP** - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

cregor · 04-05-2013, 03:24 PM

Lemon Law is probably your best bet but requires some work on your end.

You will need to find how the Lemon Law is applied in your state, but I can give you an example of how it works in Texas.

In Texas after you have had repeated repair attempts (2 repair attempts in 12 months or 12,000 miles) for the "SAME" issue you have to send a Certified Mail, Return Receipt Request letter that gives them 30 days from the day they receive the letter to fix the problem. If they are unable to do, so they are legally obligated to repurchase the car or provide a replacement.

Here is a link to a sample letter:
http://ftp.txdmv.gov/pub/txdot-info/...mpleletter.pdf

If you read the letter you will note that it puts the ball in their court and informs them that you are ready to take legal action. One of three things typically happens:

They freak out because they realize you are serious and get their best technician to work the problem until its fixed, so they don't have to buy your car back. (Not really what you want, but at least you get your car fixed)
They freak out and put their best tech on it, but he can't fix the problem, so they buy your car back or you get a replacement.
They call your bluff and blow you off hoping that you won't get a lawyer. A lawyer armed with a letter like this will destroy them in court.

Side note: If you think the dealerships technician are incompetent, be sure that you send the letter to them and let them make a final attempt to repair, because if they can't figure it out, you get a new car!

P.S. Sorry that you are having so much trouble with your new car.

fred864 · 04-05-2013, 06:49 PM

Okay I will take a look at it. But the technicien are not able to even find the issue! So they are definitively not able to fix it. But do you know what is the actual delay after a final attempt to change the car or take other actions? Because I have dozen of work order from my dealer that states that they don't find it and to wait because they don't want to repair.

kioton32 · 04-05-2013, 07:21 PM

If the same issue happens to the same part in the car 3 times then the lemon law is in effect and they have to replace the vehicle

fred864 · 04-06-2013, 12:36 AM

Quote:

Originally Posted by kioton32

If the same issue happens to the same part in the car 3 times then the lemon law is in effect and they have to replace the vehicle

Yes but I believe this is only true in the US, not in the canada side. I don't think there is a law like that! I have been looking for it for the entire night and coulnd find it!

cf6mech · 04-06-2013, 12:33 PM

Drive it into a lake,.....then report it stolen. Only half kidding,....I actually had a friend do this going through what your going through,....that was the level of frustration he was in......it worked btw, insurance picked up the tab.

jamesm · 04-06-2013, 01:15 PM

So what exactly is wrong with the car now that would necessitate giving you a whole new one? Sounds like it has a couple rattles after having been taken apart for a repair. What was the 'speaker grill appearance' issue? Are there driveability issues I'm missing or something?

fred864 · 04-07-2013, 11:34 PM

Quote:

Originally Posted by jamesm

So what exactly is wrong with the car now that would necessitate giving you a whole new one? Sounds like it has a couple rattles after having been taken apart for a repair. What was the 'speaker grill appearance' issue? Are there driveability issues I'm missing or something?

The issues are all listed above! There are many rattlers in fact that my dealer is not able to locate and repair. Well they are not trying to much! There were drivisbility issue, I had an ECU breakdown the car would not even accelerate. The soeaker grill was just constantly popping out, nothing major there but just an additional problem. I am just tured of this because I am in the garage every week!

Dave-ROR · 04-08-2013, 01:28 AM

Quote:

Originally Posted by fred864

The issues are all listed above! There are many rattlers in fact that my dealer is not able to locate and repair. Well they are not trying to much! There were drivisbility issue, I had an ECU breakdown the car would not even accelerate. The soeaker grill was just constantly popping out, nothing major there but just an additional problem. I am just tured of this because I am in the garage every week!

So no current drivability issues? Your temp and window issues aren't well defined in your post.

fred864 · 04-08-2013, 07:11 AM

I can't describe the temp problem more subaru have no idea of the problem. The radio was just saying abnormal temp.Yes the car is driveable but it is not fun to drive since there are to many problem and the rattles everywhere are very annoying!

Ranatsu · 04-08-2013, 03:57 PM

Quote:

Originally Posted by fred864

I can't describe the temp problem more subaru have no idea of the problem. The radio was just saying abnormal temp.Yes the car is driveable but it is not fun to drive since there are to many problem and the rattles everywhere are very annoying!

Every subaru I have ever owned has rattles. I know it doesn't help you, but I'm just saying..

fred864 · 04-08-2013, 07:49 PM

Maybe but it is absolutely not normal to add some when you repair/change a part on the car!

cregor · 04-09-2013, 08:08 AM

Quote:

Originally Posted by fred864

Maybe but it is absolutely not normal to add some when you repair/change a part on the car!

Actually this is very typical, when they are removing panels looking for rattles, they often break clips or other plastic pieces and instead of fixing them they just put the panels back on. Can't tell you how many times I have had one rattle fixed only to have the dealership create two new ones.

fred864 · 04-10-2013, 04:05 PM

Yess i know that, I jave alteady told them to change the broken clips are plugs and they will do it they said. Because now since the played in the door for the window problem I have have some rattles in the driver door. As well as in the dash and the back area of the car. In conclusion rattles everywhere!

N_I_N · 04-17-2013, 01:40 PM

What was your "Major Window Issue"? If you don't mind me asking.

04-05-2013, 03:24 PM	#15
cregor Member Join Date: Mar 2013 Drives: Whiteout Scion FRS Location: Houston Posts: 25 Thanks: 2 Thanked 1 Time in 1 Post Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Lemon Law is probably your best bet but requires some work on your end. You will need to find how the Lemon Law is applied in your state, but I can give you an example of how it works in Texas. In Texas after you have had repeated repair attempts (2 repair attempts in 12 months or 12,000 miles) for the "SAME" issue you have to send a Certified Mail, Return Receipt Request letter that gives them 30 days from the day they receive the letter to fix the problem. If they are unable to do, so they are legally obligated to repurchase the car or provide a replacement. Here is a link to a sample letter: http://ftp.txdmv.gov/pub/txdot-info/...mpleletter.pdf If you read the letter you will note that it puts the ball in their court and informs them that you are ready to take legal action. One of three things typically happens: They freak out because they realize you are serious and get their best technician to work the problem until its fixed, so they don't have to buy your car back. (Not really what you want, but at least you get your car fixed) They freak out and put their best tech on it, but he can't fix the problem, so they buy your car back or you get a replacement. They call your bluff and blow you off hoping that you won't get a lawyer. A lawyer armed with a letter like this will destroy them in court. Side note: If you think the dealerships technician are incompetent, be sure that you send the letter to them and let them make a final attempt to repair, because if they can't figure it out, you get a new car! P.S. Sorry that you are having so much trouble with your new car.

04-05-2013, 07:21 PM	#17
kioton32 Senior Member Join Date: Apr 2013 Drives: 14' Monogram FRS, ulramarine, white Location: Snohomish, WA Posts: 192 Thanks: 28 Thanked 48 Times in 36 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	If the same issue happens to the same part in the car 3 times then the lemon law is in effect and they have to replace the vehicle __________________ whether it be low and slow, fast and loud, or riding on rails, make it unique and make it your own.

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04-05-2013, 06:49 PM	#16
fred864 Member Join Date: Sep 2012 Drives: brz/fr-s Location: us Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Okay I will take a look at it. But the technicien are not able to even find the issue! So they are definitively not able to fix it. But do you know what is the actual delay after a final attempt to change the car or take other actions? Because I have dozen of work order from my dealer that states that they don't find it and to wait because they don't want to repair.

04-06-2013, 12:33 PM	#19
cf6mech Senior Member Join Date: Sep 2012 Drives: FRS Silver LS1 swapped. Location: Texas Posts: 752 Thanks: 621 Thanked 766 Times in 302 Posts Mentioned: 39 Post(s) Tagged: 2 Thread(s)	Drive it into a lake,.....then report it stolen. Only half kidding,....I actually had a friend do this going through what your going through,....that was the level of frustration he was in......it worked btw, insurance picked up the tab.

04-06-2013, 01:15 PM	#20
jamesm Banned Join Date: Mar 2013 Drives: 2013 FR-S Location: Orlando, FL Posts: 2,929 Thanks: 1,166 Thanked 2,293 Times in 1,180 Posts Mentioned: 313 Post(s) Tagged: 4 Thread(s)	So what exactly is wrong with the car now that would necessitate giving you a whole new one? Sounds like it has a couple rattles after having been taken apart for a repair. What was the 'speaker grill appearance' issue? Are there driveability issues I'm missing or something?

04-08-2013, 07:11 AM	#23
fred864 Member Join Date: Sep 2012 Drives: brz/fr-s Location: us Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I can't describe the temp problem more subaru have no idea of the problem. The radio was just saying abnormal temp.Yes the car is driveable but it is not fun to drive since there are to many problem and the rattles everywhere are very annoying!

04-08-2013, 07:49 PM	#25
fred864 Member Join Date: Sep 2012 Drives: brz/fr-s Location: us Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Maybe but it is absolutely not normal to add some when you repair/change a part on the car!

04-10-2013, 04:05 PM	#27
fred864 Member Join Date: Sep 2012 Drives: brz/fr-s Location: us Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Yess i know that, I jave alteady told them to change the broken clips are plugs and they will do it they said. Because now since the played in the door for the window problem I have have some rattles in the driver door. As well as in the dash and the back area of the car. In conclusion rattles everywhere!

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