Fuel Pump Recall for 2,409 2018 & 2019 BRZ's

[Opie]

UPDATES: WRG-21 Fuel Pump Impeller Failure Safety Recall
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 model year
Ascent, 2018-2019 model year BRZ, 2018 model year Forester (turbo), 2018-2020 model year Impreza,
2018-2020 model year Legacy, 2018-2020 model year Outback, and 2018-2019 model year WRX vehicles
in which the fuel pump may become inoperative.
Description of the Defect and Safety Risk
The affected vehicles may be equipped with a low pressure fuel pump produced during a specific
timeframe that may include an impeller which has been manufactured with a lower density. Under
certain conditions, the lower density fuel pump impeller may deform and interfere with the body of the
fuel pump, potentially causing the low pressure fuel pump to become inoperative.
If the low pressure fuel pump becomes inoperative, the check engine warning light or malfunction
indicator light may illuminate, and/or the engine may run rough. In the worst case, an inoperative fuel
pump may result in the engine stalling without the ability to restart the vehicle, increasing the risk of a
crash.
Affected Vehicles
A total of 172,308 U.S. vehicles will be affected by this recall, as listed below:
Model Year Carline Production Date Range Affected vehicle count
2019-2020 Ascent January 14, 2019 – May 20, 2019 22,831
2018-2019 BRZ April 6, 2018 – November 6, 2018 2,409
2018 Forester (turbo) April 20, 2018 – August 7, 2018 2,010
2018-2020 Impreza May 3, 2018 – May 31, 2019 28,105
2018-2020 Legacy June 25, 2018 – October 18, 2019 17,487
2018-2020 Outback June 25, 2018 – October 18, 2019 88,860
2018-2019 WRX April 20, 2018 – November 1, 2018 10,606
Not all vehicles in the production ranges listed above are affected by this recall. Coverage must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. This
information is currently available. The status of this recall will display as “Open – Limited Parts
Available” to allow repairs to begin if affected vehicles are presented for other services prior to owner
notification.
Service, Parts, and Claim Instructions
Sufficient remedy parts supply is expected to be available prior to owner notification. The remedy parts
must be ordered through PRIME. Please refer to ‘Recalls & Campaigns/PRIME Max Quantities’ on
subarunet for the orderable quantities.
For detailed service, parts, and claim information, please refer to the WRG-21 Product Campaign
Bulletin which is now available on STIS.
Retailer Responsibility
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle
covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru
Retailer failing to perform the applicable service procedures to correct all affected vehicles in their
inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $21,000
per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the
Subaru Dealer Agreement.
Any vehicles listed in any recall/campaign that are in retailer stock must be:
▪ Immediately identified
▪ Tagged or otherwise marked to prevent their delivery or use prior to repair
▪ Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Once the remedy kits specific to this recall are available, retailers are to promptly perform the applicable
service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a
vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure
the recall correction has been made before selling or releasing the vehicle.
Owner Notification
Subaru will notify affected vehicle owners by first class mail on or before September 27, 2021. Retailers
will be advised when the notification is scheduled

[spcmafia]

Yep.. I got my letter.

[Dzmitry]

Originally Posted by spcmafia

Yep.. I got my letter.

Fresh fuel pump for freeeee

[spcmafia]

Originally Posted by Dzmitry

Fresh fuel pump for freeeee

Absolutely, apparently my local Subaru dealership had no heads up about it, so they'll probably need to order the parts or start getting ready for any local owners with the affected years.

[spcmafia]

Has anyone gotten this recall fixed yet?

Just called my local dealership and getting the pump might take a while, I'm scheduled to bring the vehicle in November 4th.



I probably already know the answer to this, but is there a way Subaru can blame the faulty pump on modifications and tune?

[Tcoat]

Originally Posted by spcmafia

Has anyone gotten this recall fixed yet?

Just called my local dealership and getting the pump might take a while, I'm scheduled to bring the vehicle in November 4th.



I probably already know the answer to this, but is there a way Subaru can blame the faulty pump on modifications and tune?

My wife is still waiting on the final instructions on getting her Outback done. They say it could be spring before they are ready so I doubt that the rest of the affected cars are ready yet.

They wouldn’t even try to argue mods when it is a published recall. There would be zero point to it.

[spcmafia]

Originally Posted by Tcoat

My wife is still waiting on the final instructions on getting her Outback done. They say it could be spring before they are ready so I doubt that the rest of the affected cars are ready yet.

They wouldn’t even try to argue mods when it is a published recall. There would be zero point to it.

You're back!

[Tcoat]

Originally Posted by spcmafia

You're back!

No you are just imagining things.

[spcmafia]

Originally Posted by Tcoat

No you are just imagining things.

I gotta lay off the peyote

[Tcoat]

Originally Posted by spcmafia

I gotta lay off the peyote

[spcmafia]

Just dropped the BRZ at the dealership. They were kind enough to loan me a brand new, fully loaded, Forester. I'll be reporting how my experience went post-repairs.

[spcmafia]

First update. Called before leaving work to make sure the car would be ready. I was told it was. No problem.
Show up to the dealership and wait for a little to be told “Yours is the first BRZ we have ever worked on, we just pulled the car in a little ago. Our technician didn’t know where the fuel pump was.”
So yeah, the car is still being worked on. Which is fine, less miles I put in. I just hope their inexperience, which I find very, very hard to believe, on the BRZ, doesn’t end up going bad in the future.


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[AJ32162]

Originally Posted by spcmafia

First update. Called before leaving work to make sure the car would be ready. I was told it was. No problem.
Show up to the dealership and wait for a little to be told “Yours is the first BRZ we have ever worked on, we just pulled the car in a little ago. Our technician didn’t know where the fuel pump was.”
So yeah, the car is still being worked on. Which is fine, less miles I put in. I just hope their inexperience, which I find very, very hard to believe, on the BRZ, doesn’t end up going bad in the future.


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Good luck, it sounds like you'll need it. Maybe you should have pulled the left rear seat to give the "tech" a clue as to where the fuel pump is located.

[spcmafia]

Originally Posted by AJ32162

Good luck, it sounds like you'll need it. Maybe you should have pulled the left rear seat to give the "tech" a clue as to where the fuel pump is located.

No kidding. The front desk guy was super nice about it, but the “The tech didn’t know where the fuel pump was, she was looking for it somewhere else” got me. Then I saw her coming out of the shop looking kind of mad.
But its cool, at least any further repairs won’t cost me a cent. I can also use this thread to inform people on what to watch out for, for example, make sure the dealership you’re going to has seen a BRZ before…..


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