Windshield Washer issue

[Riftur]

I am having an issue with the driver side windshield washer jet not spraying water. I took the jet off and just a little water comes out of the hose. It seems there is a clog somewhere other than the jet. I took my car in to have an oil change done and since it still has an extended warranty I asked them to fix the windshield washer issue. They took the jet off and did the same thing I did. Then they came to me and said that I would need to sign a paper saying that I will pay for anything that the warranty will not cover. They said they will have to charge me $105 an hour till they find the problem. Then they will contact the warranty company once they know what the problem is to see if they will cover the repair. If not I have to pay for everything. I laughed and said I will take it some where else. Its been a while since I tried to go to a private shop instead of the dealer for work on my car. Has it really changed that much that I now have to agree to pay before even knowing what I am paying for? Aren't they supposed to figure out the problem first then tell you the price to fix it? Not just say we charge by the hour and you might get lucky or not. Its not like they have to pull apart the car to figure out the issue. They know the pump works and its a clog somewhere. Honestly my biggest issue with this (and there are a few) is that I will not spend over $200 to fix the windshield washer sprayer so I need a price to go by. Am I wrong?

[Tcoat]

Originally Posted by Riftur

I am having an issue with the driver side windshield washer jet not spraying water. I took the jet off and just a little water comes out of the hose. It seems there is a clog somewhere other than the jet. I took my car in to have an oil change done and since it still has an extended warranty I asked them to fix the windshield washer issue. They took the jet off and did the same thing I did. Then they came to me and said that I would need to sign a paper saying that I will pay for anything that the warranty will not cover. They said they will have to charge me $105 an hour till they find the problem. Then they will contact the warranty company once they know what the problem is to see if they will cover the repair. If not I have to pay for everything. I laughed and said I will take it some where else. Its been a while since I tried to go to a private shop instead of the dealer for work on my car. Has it really changed that much that I now have to agree to pay before even knowing what I am paying for? Aren't they supposed to figure out the problem first then tell you the price to fix it? Not just say we charge by the hour and you might get lucky or not. Its not like they have to pull apart the car to figure out the issue. They know the pump works and its a clog somewhere. Honestly my biggest issue with this (and there are a few) is that I will not spend over $200 to fix the windshield washer sprayer so I need a price to go by. Am I wrong?

Read the fine print in the warranty. It will state that diagnostics will not be covered unless the issue is a warranty item. In the case of your washer fluid the most likely culprit is something has plugged it which since it is not a factory fault then it will not be covered by warranty.
Find each end of the hose, unhook them and blow it out. If you can't blow through it grab some flexible wire and run it through.

[humfrz]

Originally Posted by Tcoat

Read the fine print in the warranty. It will state that diagnostics will not be covered unless the issue is a warranty item. In the case of your washer fluid the most likely culprit is something has plugged it which since it is not a factory fault then it will not be covered by warranty.
Find each end of the hose, unhook them and blow it out. If you can't blow through it grab some flexible wire and run it through.

Now, THAT would be a lot easier that hassling with the dealer.......

(I reckon the hose is either clogged or kinked)


humfrz

[Riftur]

Originally Posted by humfrz

Now, THAT would be a lot easier that hassling with the dealer.......

(I reckon the hose is either clogged or kinked)


humfrz

I was trying to follow the hose this morning very quickly and it does not seem to be easily accessed. I didnt do much research yet.

[humfrz]

Originally Posted by Riftur

I was trying to follow the hose this morning very quickly and it does not seem to be easily accessed. I didnt do much research yet.

OK, I suggest you go with the "blocked" theory. Remove both ends of the hose and blow through one end. An air compressor with a small nozzle attached would do best.

humfrz

[FRS2017]

Does anyone have a clear diagram of how to remove the washer hose without too much hassle. I having a similar problem, the passengers side doesn't spray as good as the drivers side. I tried to put white vinegar in to unclog it, not tried to put a pin in the nozzle yet.

The dealer first said if its not the pump they will change me, but second said if its just a small clog issue then they wont.

I am having a feeling they going to bring me in say they wont charge me and then surprise me to say that they will charge me.

[Tcoat]

Originally Posted by FRS2017

Does anyone have a clear diagram of how to remove the washer hose without too much hassle. I having a similar problem, the passengers side doesn't spray as good as the drivers side. I tried to put white vinegar in to unclog it, not tried to put a pin in the nozzle yet.

The dealer first said if its not the pump they will change me, but second said if its just a small clog issue then they wont.

I am having a feeling they going to bring me in say they wont charge me and then surprise me to say that they will charge me.

They are pretty buried in stuff so could be tricky. Don't use a pin it would be too big. Strip the paper/plastic off of a twist tie and use the wire from that. If clogged it is probably right at the nozzle so that should clear it. Of course whatever is clogging it can just get pushed back but at least you will know that is the issue.

[humfrz]

Originally Posted by FRS2017

Does anyone have a clear diagram of how to remove the washer hose without too much hassle. I having a similar problem, the passengers side doesn't spray as good as the drivers side. I tried to put white vinegar in to unclog it, not tried to put a pin in the nozzle yet.

The dealer first said if its not the pump they will change me, but second said if its just a small clog issue then they wont.

I am having a feeling they going to bring me in say they wont charge me and then surprise me to say that they will charge me.

Yep, as suggested, give that a go and get back to us......


humfrz

[Sapphireho]

First thing I always do is disconnect it from the windshield squirter. If it flows it is the plastic cheap squirter. Go from there.

[FRS2017]

Ok update

I spotted a junction that joins the tube together under the hood (passenger side). I separated the two tubes and gave it a real puff from the nozzle and even drained the washer tank by hanging the tube outside the car and let it drain all the way.

There seems to be be some restriction in the passenger side nozzle as when I blew it from the drivers side nozzle it was less harder to blow. Put it this way like blowing a golf ball through a hose pipe lol.

Maybe the nozzle on the passenger side is gone or maybe blocked, going to get a pin and see if I can get anywhere, other than that I have to hope I get it fixed under warranty.

(update) - tried a pin and it went in the nozzle but of cause its L shaped, so will need something the same size and flexible.

Though I learned today how to drain the bottle that holds all the water for the windscreen

[Tcoat]

Originally Posted by Tcoat

They are pretty buried in stuff so could be tricky. Don't use a pin it would be too big. Strip the paper/plastic off of a twist tie and use the wire from that. If clogged it is probably right at the nozzle so that should clear it. Of course whatever is clogging it can just get pushed back but at least you will know that is the issue.

Originally Posted by FRS2017

Ok update

I spotted a junction that joins the tube together under the hood (passenger side). I separated the two tubes and gave it a real puff from the nozzle and even drained the washer tank by hanging the tube outside the car and let it drain all the way.

There seems to be be some restriction in the passenger side nozzle as when I blew it from the drivers side nozzle it was less harder to blow. Put it this way like blowing a golf ball through a hose pipe lol.

Maybe the nozzle on the passenger side is gone or maybe blocked, going to get a pin and see if I can get anywhere, other than that I have to hope I get it fixed under warranty.

(update) - tried a pin and it went in the nozzle but of cause its L shaped, so will need something the same size and flexible.

Though I learned today how to drain the bottle that holds all the water for the windscreen

Try as I suggested before.

[humfrz]

Originally Posted by Tcoat

Try as I suggested before.

OR ....... backflush that nozzle .......


humfrz

[Tcoat]

Originally Posted by humfrz

OR ....... backflush that nozzle .......


humfrz

Get a teeny, tiny hose and shove it in there?

[humfrz]

Originally Posted by Tcoat

Get a teeny, tiny hose and shove it in there?

SAY WHAT ....!!






humfrz