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04-23-2021, 10:53 AM | #1 |
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Buyer Beware OFTv2
If you're thinking about buying the OpenFlash tablet (v2). Think again.
I've had my OFTv2 since Christmas and as of the last couple months, I get odd errors now when connecting to my PC for file management. I just bought a brand new PC and still get the same odd errors (all in Italian so I have no idea). Luckily I still have the tunes on the OFT itself and it still works with the car, however not with any PCs (I've tried 3 different Windows 10 PCs now). I opened a ticket with OpenFlash, included screenshots of my errors and a detailed description of my issue(s). The never responded and closed the ticket, see attached screenshot below. The crazy thing is I think the guy that owns/runs openflash is a member here! Oh well.. |
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04-23-2021, 10:55 AM | #2 | |
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There's a point at 7,000 RPM... where everything fades. The machine becomes weightless. Just disappears. And all that's left is a body moving through space and time. 7,000 RPM. That's where you meet it. You feel it coming. It creeps up on you, close in your ear. Asks you a question. The only question that matters. Who are you?
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04-23-2021, 11:28 AM | #3 |
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Well if you want action from the manufacturer, and haven't gotten any yet, you've done the right thing by bringing it up here.
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04-23-2021, 11:44 AM | #4 |
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Openflash is known to be a nightmare to deal with. You can always go tactrix if you don't want to go Ecutek.
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04-23-2021, 12:03 PM | #5 |
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OFT (and Vishnu performance before their rebrand) has always had near-nonexistent customer service. Their strategy is to get to market early with a decently priced product, and then move on to a different platform because they can’t be bothered to provide long term support.
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04-23-2021, 12:08 PM | #6 | |
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And here I am providing customer support on 30 year old outdated equipment. What a chump I am.
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04-23-2021, 12:52 PM | #7 |
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I thought we had an OFT rep here?
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There's a point at 7,000 RPM... where everything fades. The machine becomes weightless. Just disappears. And all that's left is a body moving through space and time. 7,000 RPM. That's where you meet it. You feel it coming. It creeps up on you, close in your ear. Asks you a question. The only question that matters. Who are you?
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04-23-2021, 01:01 PM | #8 |
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They are about as active here as they are in responding to customer requests.
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04-23-2021, 01:08 PM | #9 |
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__________________
There's a point at 7,000 RPM... where everything fades. The machine becomes weightless. Just disappears. And all that's left is a body moving through space and time. 7,000 RPM. That's where you meet it. You feel it coming. It creeps up on you, close in your ear. Asks you a question. The only question that matters. Who are you?
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04-23-2021, 01:22 PM | #10 |
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The open flash tablet doesn't work with USB 3.1, or at least doesn't anymore in my experience. In order for me to access my OFT tunes I need to use my 2008 Dell Studio XPS with USB 2.0. I've tried multiple USB 3.0 to 2.0 adapters with no success but I may just be buying the wrong ones.
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04-23-2021, 01:36 PM | #11 |
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I noticed shiv seems to respond more on the open flash Facebook group. I read at some point he was having family issues or something rather.
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04-23-2021, 01:54 PM | #12 |
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04-23-2021, 02:02 PM | #13 | |
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I might even reimage an old PC I have with Windows 7 just to see... |
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04-23-2021, 02:44 PM | #14 | |
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We still make new rotors for PT Cruisers!
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