07-13-2022, 10:33 AM | #43 |
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Naturally I can't find the article, but I saw it yesterday (so the information is somewhat fresh). The article said that cars are not actually built-to-order, rather they are mass-produced in a variety of options, and distributed to dealers at random. When you place an order, it becomes possible for some orders to take a couple weeks, to a couple months, to many months.
After reading that part of the article, I thought because if you order a Porsche with painted vent slats or a McLaren with a 1-of-1 colored carbon fiber spec, you get what you pay for. I wonder if the article is more true for cars like the GR86/BRZ where you get more or less "2 options" (Base/Premium, and Premium/Limited) since the other "options" are just typical add-ons (floor mats, decales, etc) that any dealer has in stock |
07-13-2022, 10:49 AM | #44 | |
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The dealership I worked with was really transparent about the process and I watched the salesman's monitor when he went into Subaru's corporate ordering system. I have a feeling many are not that straightforward with customers. |
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07-13-2022, 02:42 PM | #45 | |
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07-13-2022, 03:30 PM | #46 | |
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I'd be willing to bet the process you describe for Porsche and McLaren is similar for most European cars. When I ordered a BMW many years ago I would get updates along the entire production process. I got notifications of when the order was submitted, a projection of which week the car was to be built, notice of when the build was completed and the VIN assigned, and so-forth to include which ship it was on and which US port it would be disembarked. When you go to a car dealership in Europe, for any brand, you don't see massive acres of pavement and hundreds of cars. Dealerships are small and only have a few demo cars and a very small handful actually for sale. Once you figure out what you want, they then order it for you. |
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07-13-2022, 03:51 PM | #47 | |
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07-13-2022, 06:52 PM | #48 |
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I'm shopping for a 2023 BRZ. I spoke with two dealerships today. One told me Subaru isn't taking any more orders for 2023 BRZs. The other took a deposit and told me to expect delivery in December. I'm concerned one dealer knows something the other doesn't. What do you guys have to say about this?
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07-13-2022, 10:26 PM | #49 | |
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07-15-2022, 01:40 AM | #50 | |
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To be honest, I think the issue is because I ordered from a dealer that uses a distributor. They don't go straight to Subaru. Apparently, some dealers across the country operate this way. I never heard of it until now, and I've bought dozens of cars. I noticed that others on this forum have had similar issues with buying the BRZ, so I'm thinking that they are also going through a distributor. I don't fully understand it, but it makes sense on why SOA knew nothing about my order. My brother ordered a car on the same day (Jan. 13th), and his came in a few months ago, so I think that the other posters here that mentioned that the cars being made is random, makes sense and are probably correct. I'm sure my car will come eventually, but I'm convinced that it will just be a surprise when it does (like my brothers) since my salesman, and the manager are both trying to locate a car for me, but have no control over it apparently. And they are telling me that they can't find out any info either, other than the update on their computer that says "Jan. 2023" |
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07-15-2022, 02:17 AM | #51 | |
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FWIW the dealer that took my order is in the same district as at least one other dealership which I have an email that says the district manager said no local dealerships were getting any.
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07-15-2022, 08:52 AM | #52 | |
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When I bought my car, it started with the salesman actually logging into Subaru North America's ordering portal and attempting to submit a customer order. I saw the whole thing on his screen while he was doing it. If Subaru isn't accepting any orders, you'll see it the moment the salesperson hits the submit button after selecting the configuration you want, maybe earlier. In my case I was there the night they shut off the MY22 orders and the notice didn't go out to dealers until the following morning. Even then, it was quite clear what was going on. A message would show up on the screen stating the order could not be placed. In my case, I got amazingly lucky and the dealership had access to a car which wasn't immediately available for sale. However, I got to witness the ordering process...right up to the point of the order being denied. |
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07-15-2022, 10:22 AM | #53 |
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I think the key is to get a VON (Vehicle Order Number). Unless you have that, it doesn't mean anything even if you left a deposit. I dealt with a couple dealers and my experience was:
Dealer 1. "crappy" At the time of the leaving a deposit, i was undecided which trim i wanted. They were very relaxed about the entire thing and said i have plenty of time to decide. Just let them know when i have decided, meanwhile, i was dealing with dealer 2 which provided me with a VON so i kind of stopped following up with them. However, they never gave me a VON or followed up on the trim even after a couple months of leaving my deposit. Dealer 2. Same deal as dealer 1. But they were explicit as to when i have to let them know the trim. I provided the trim i wanted and they gave me a VON as soon as their order opened up the next month (apparently they get allocation monthly). The car followed the projected timelines and will arrive soon (confirmed). My suspicion is that dealer 1 never even put my name on a car as they wanted to sell to whoever paid more. I was explicit that i will not be paying over MSRP so i bet they only wanted to keep me in their "back pocket" by taking a deposit but i feel i would have never gotten a car from them.
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07-15-2022, 12:18 PM | #54 |
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Thanks for the help, guys. I just spoke with my salesperson and she confirmed the ordering system for BRZs is closed. She thought it would likely open before the end of July, and will send a VON to me as soon as it is available.
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07-15-2022, 12:44 PM | #55 | |
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You will receive an email directly from Subaru with your VON once the order has been placed and accepted by Subaru. I ordered mine April 26th, and received my VON on April 28th.
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07-15-2022, 01:52 PM | #56 |
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I put my order in 4/13 and got my VIN today, was told that it will arrive at the port on 7/29 and expect about two weeks to delivery at the dealer.
I imagine that several others may be getting their VINs by the end of the week. |
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