Rant: Dealer is being lame. - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

mrderp · 10-12-2016, 12:55 PM

Rant ahead.

My car got broken into via the passenger window.
Sent it to the dealership to get it replaced, because I have bad experiences with third party shops around town.

Advisor calls me:

Quote:

Dealer contractor says window motor is busted because the replacement window only comes down.

My reaction:

Quote:

Why is a third party doing the window replacement? I asked for a OE part.
Did someone even try to do the window regulator reset?
Can you have a tech walk thru the FSM procedure for it and call me back?

Techstream says the regulator needs to be retaught.

(Side rant: 700$ for a monogram rear seat cover...

)

Chen · 10-12-2016, 12:57 PM

k

Tcoat · 10-12-2016, 01:00 PM

To be perfectly frank I would rather the dealer sent the car to an actual window place anyway. Window repairs require a special skill set that most dealer techs don't have. They just don't do enough window repairs to learn them.

mrderp · 10-12-2016, 01:00 PM

Where else to share my car related drama but with you guys :P

Summerwolf · 10-12-2016, 01:03 PM

Quote:

Originally Posted by Tcoat

To be perfectly frank I would rather the dealer sent the car to an actual window place anyway. Window repairs require a special skill set that most dealer techs don't have. They just don't do enough window repairs to learn them.

True. Doing it through the dealer was "smart" though in case any warranty issues come up with the repair. IDK, many ways to look at it, but you should be getting factory glass I would hope.

mrderp · 10-12-2016, 01:10 PM

I guess I should count my blessings, the thief didn't even damage the door skin and stole about 3 fiddy in loose change.

Kaotic Lazagna · 10-12-2016, 01:12 PM

(Most) Dealerships don't do window or body work. Those get outsourced to a place they trust.

weederr33 · 10-12-2016, 01:26 PM

They broke into your car via the window to steal $3.50 in change?

Tcoat · 10-12-2016, 01:30 PM

Quote:

Originally Posted by weederr33

They broke into your car via the window to steal $3.50 in change?

People break in and steal nothing all the time. Not like they knew what was in there before they broke in. I just make sure there is nothing to take and leave the damned thing unlocked. Once every few years I come out and find things messed up but nothing got broke in the process.

mrderp · 10-12-2016, 01:48 PM

They emptied out everything, glovebox, cupholders.
The only thing missing was the change.
They left the keys, lock nut key, access cards, usb sticks, spare fuses and even the canadian tire cashback bills that were in the glovebox on the floor.

Funny tho, they didn't bother with the landrover that was parked behind me.

gramicci101 · 10-12-2016, 02:24 PM

That happened when my 4Runner was broken into. I had just cleaned it out and removed the sound system to sell the car, so the interior was spotless. And the very next morning after I removed everything I was missing a quarter panel window. Assholes.

FX86 · 10-12-2016, 02:26 PM

well you know what to do....blow up the dealership and then sue them..or did tcoat say it was the other way around..idk im insane

mrderp · 10-12-2016, 02:59 PM

Can't I just light them on fire? FIRE GOOD!

mazeroni · 10-12-2016, 05:00 PM

I read the post as the 3rd party shop is charging 700$ to replace a window and I almost ded. How much is the actual cost + labor?

Hey, my OEM window screeches when wet and seems to rattle an awful not when I shut the door. No way a shop can do worse than the factory.

I'd be happy with whatever.

10-12-2016, 01:00 PM	#3
Tcoat Senior Member Join Date: Jul 2014 Drives: 2020 Hakone Location: London, Ont Posts: 69,845 Thanks: 61,656 Thanked 108,285 Times in 46,456 Posts Mentioned: 2495 Post(s) Tagged: 50 Thread(s)	To be perfectly frank I would rather the dealer sent the car to an actual window place anyway. Window repairs require a special skill set that most dealer techs don't have. They just don't do enough window repairs to learn them. __________________ Racecar spelled backwards is Racecar, because Racecar.

10-12-2016, 01:26 PM	#8
weederr33 Airborne at your service Join Date: Sep 2014 Drives: '17 BRZ Series.Yellow Location: El Paso, Texas Posts: 6,330 Thanks: 4,532 Thanked 5,589 Times in 2,931 Posts Mentioned: 33 Post(s) Tagged: 2 Thread(s)	They broke into your car via the window to steal $3.50 in change? __________________ Series.Yellowbird - http://www.ft86club.com/forums/showthread.php?t=122135 MS, CSCS, TSAC-F, CPT

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10-12-2016, 12:57 PM	#2
Chen Regional Moderator Join Date: Aug 2012 Drives: 13' ZN6 / 00' AP1 / 20' A90/ 15 EVO Location: Portland, OR Posts: 4,629 Thanks: 85 Thanked 1,275 Times in 854 Posts Mentioned: 307 Post(s) Tagged: 0 Thread(s)	k

10-12-2016, 01:00 PM	#4
mrderp ಠ_ಠ Join Date: Jan 2016 Drives: 860 SansOverspray Location: CA Posts: 209 Thanks: 164 Thanked 146 Times in 99 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Where else to share my car related drama but with you guys :P

10-12-2016, 01:10 PM	#6
mrderp ಠ_ಠ Join Date: Jan 2016 Drives: 860 SansOverspray Location: CA Posts: 209 Thanks: 164 Thanked 146 Times in 99 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I guess I should count my blessings, the thief didn't even damage the door skin and stole about 3 fiddy in loose change.

10-12-2016, 01:12 PM	#7
Kaotic Lazagna Senior Member Join Date: Apr 2014 Drives: GR Corolla Location: Lathrop, CA Posts: 4,926 Thanks: 3,087 Thanked 3,017 Times in 1,859 Posts Mentioned: 40 Post(s) Tagged: 2 Thread(s)	(Most) Dealerships don't do window or body work. Those get outsourced to a place they trust.

10-12-2016, 01:48 PM	#10
mrderp ಠ_ಠ Join Date: Jan 2016 Drives: 860 SansOverspray Location: CA Posts: 209 Thanks: 164 Thanked 146 Times in 99 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	They emptied out everything, glovebox, cupholders. The only thing missing was the change. They left the keys, lock nut key, access cards, usb sticks, spare fuses and even the canadian tire cashback bills that were in the glovebox on the floor. Funny tho, they didn't bother with the landrover that was parked behind me.

10-12-2016, 02:24 PM	#11
gramicci101 Off Topic Join Date: Feb 2014 Drives: 2014 Subaru BRZ Limited Location: Vegas, baby! Posts: 4,610 Thanks: 2,369 Thanked 4,243 Times in 2,170 Posts Mentioned: 43 Post(s) Tagged: 3 Thread(s)	That happened when my 4Runner was broken into. I had just cleaned it out and removed the sound system to sell the car, so the interior was spotless. And the very next morning after I removed everything I was missing a quarter panel window. Assholes.

10-12-2016, 02:26 PM	#12
FX86 Banned Join Date: May 2016 Drives: on the wrongside of the road Location: rear floor mats Posts: 2,240 Thanks: 1,084 Thanked 2,087 Times in 1,015 Posts Mentioned: 14 Post(s) Tagged: 1 Thread(s)	well you know what to do....blow up the dealership and then sue them..or did tcoat say it was the other way around..idk im insane

10-12-2016, 02:59 PM	#13
mrderp ಠ_ಠ Join Date: Jan 2016 Drives: 860 SansOverspray Location: CA Posts: 209 Thanks: 164 Thanked 146 Times in 99 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Can't I just light them on fire? FIRE GOOD!

10-12-2016, 05:00 PM	#14
mazeroni Senior Member Join Date: Aug 2015 Drives: 2013 Scion FR-S Series 10 Location: Nashville, TN Posts: 1,116 Thanks: 600 Thanked 1,017 Times in 512 Posts Mentioned: 5 Post(s) Tagged: 0 Thread(s)	I read the post as the 3rd party shop is charging 700$ to replace a window and I almost ded. How much is the actual cost + labor? Hey, my OEM window screeches when wet and seems to rattle an awful not when I shut the door. No way a shop can do worse than the factory. I'd be happy with whatever.

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