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Old 11-17-2014, 08:22 AM   #29
Model Citizen
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Just read this,

lol @ "free" hubrings

nothing is ever "free", its always factored into the sale price

like when i used to work in ecommerce for a company with "free" shipping that shipping had a price, and if you wanted a price match or return that "free" shipping all of a sudden wasn't looking so "free" anymore.
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Old 11-17-2014, 09:40 AM   #30
RavSpec
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Originally Posted by HoboJoe View Post
Bought a set of tail lights from their website that listed in stock. Emailed them a week later for an update and Mark responded "should be going out to you this Wednesday”. Over the course of 4 weeks I requested updates then cancel and refund. They never responded or gave me a refund. Hopefully I can getting my money back via credit card.
Hi:

I apologize for the lack of communication for the past few weeks. Our office was running on limited staff for two weeks, most of us was away for SEMA. We haven't process your due to some issues with the TOMs tail light. There is a thread about it somewhere here. Your refund request was processed last week, I'll check in on that today and make sure it's through.

I apologize for the delay. We should be back to normal business hour and if you didn't see the refund give us a call.
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