SoCal FRS/BRZ dealers to Avoid and buy from

[MF_DEUCE]

NORWALK Toyota/Scion
11404 Imperial Highway
Norwalk, CA 90650
(562) 868-0035

Jerry "Mr. Scion" Rodriguez (Sales Manager)
Helpfulness: (3) - unsatisfactory
Knowledge of Vehicle: (2) - Poor
"Willing to go out of the way": (4) - Ok-ish
Personality: (4) - Ok-ish
Level of Shady-ness: (2) Scumbag/Shady
Scumbag Level: (3) Not a scumbag/shady
Management : (1) - Fking Horrible
Keeping you informed (contact) Level: (4) - Ok-ish

*Overall Dealership*
General Manager's helpfulness: (1) - Fking Horrible
Community Oriented: (1) - Fking Horrible
Informed: (1) - Fking Horrible
Overall Helpfulness: (1) - Fking Horrible
Service: n/a
Pricing on their Vehicle: (1) - Fking Horrible
Overall treatment: (2) - Poor

This is a conversation he started on facebook. People were interested and asked for the price, where he STATED, "$25k." I go to his STEALership and see this bullshit on the cars.

[Giccin]

Le-bump for those who need help finding the right dealer.

@86design

Rene you should write a review. ;D

[86design]

Irvine Subaru
23663 Rockfield Blvd
Lake Forest,CA 92630
949-837-3500
*Dealers*

Richard Thomton
Helpfulness: 5
Knowledge of Vehicle: 6
"Willing to go out of the way": 5
Personality: 6
Level of Shady-ness: 2
Scumbag Level: 3
Keeping you informed (contact) Level: 6

[Godzilla35]

Hamer Scion
11041 Sepulveda Blvd
Mission Hills, CA 91345
Phone: (877) 274-0653


Helpfulness:Fking Horrible
Knowledge of Vehicle:Fking Horrible
"Willing to go out of the way":Fking Horrible
Personality:Fking Horrible
Level of Shady-ness:Fking Horrible
Scumbag Level: Fking Horrible
Keeping you informed (contact) Level:Fking Horrible

*Overall Dealership*
General Manager's helpfulness:Fking Horrible
Community Oriented:Fking Horrible
Informed:Fking Horrible
Overall Helpfulness:Fking Horrible
Service:Fking Horrible
Pricing on their Vehicle:Fking Horrible
Overall treatment:Fking Horrible

copy and pasted outline because my experience was horrible.
Spoke to the manager. He told me they had a black one, manual. Told me to drive down there for a test drive. Went (hour away and I was very tired that day) and he barely acknowledged me and shunned me off to a salesman who barely spoke english. The black MT, turns out was sold the day before. They had a red though. I said it's 25K, it better be auto. He told me they don't make an auto. I said they do, whatever... haven't driven it. Let's go. He said, no... wait one minute... *speaks to manager* Comes back and tells me I have to fill out paperwork and do a credit check. I told him why? You never said that over the phone... he then said he never promised me a test drive but only to see the car. I told him I went to the FRS Party and I've LOOKED/SEEN a bunch of them already... I wouldn't have driven to see his. I said this is ridiculous and I'm going to report him, he's losing a customer. He told me go ahead and that he didn't care. I said, okay, I'll make sure to let everyone on the forum know not to go to you and they just walked away... so did we. SO pissed.

[Godzilla35]

Northridge Scion/Toyota
19550 Nordhoff St., Northridge CA 91324
800-278-9975

Helpfulness:Great
Knowledge of Vehicle:Ok-ish
"Willing to go out of the way":Unsatisfactory
Personality:Unsatisfactory
Level of Shady-ness:Poor
Scumbag Level: Unsatisfactory
Keeping you informed (contact) Level:n/a

*Overall Dealership*
General Manager's helpfulness:Poor
Community Oriented:n/a
Informed:Unsatisfactory
Overall Helpfulness:Ok-ish
Service:Ok-ish
Pricing on their Vehicle:Good/Great (no markup, but had options)
Overall treatment:Unsatisfactory/Ok-ish

Walked in RIGHT after I got heated with Hamer / Mission Hills. Luckily, they had a white auto and an orange manual. I got to drive both, almost instantly. Roger, the manager I believe, kept his word and didn't make me do any paperwork or put any money down. The saleslady was nice and took me on a test drive in both vehicles. She had a little trouble with the manual and kind of made me feel scared at times. That was fine as soon as I took the wheel, I understood what all the hype was about. Up until this point, everything was great 100%. However, when she came back after her pep talk or whatever from her other manager (?) She was pretty pushy about us filling out paperwork and saying that she could get us the Raven manual THAT day through a dealer trade. (this was not going to happen nor were we ready to just sign papers with no loan or cash in hand). I made it very clear I was there for a test drive and I would not have any money for her unless I had a right of refusal with the car in front of me. She couldn't assure me of a delivery date and said I wouldn't have rights of refusal because I'd be buying the car that day. When we told her repeatedly we'd rather have her locate one and then we'd come back, she then insulted us by saying "I guess you aren't ready to buy the car, I thought you were, etc." Maybe she was right. But if she actually knew me, my collection of cars, or how my family works... we might be frugal, but will definitely reward good customer service. She kept using Pure Pricing as leverage saying that we'll never find the car elsewhere and for cheaper, which I found petty. I told her I was on other waitlists and that I am not risking my spot to sign papers for an imaginary car with no arrival date (which she could not track unless I sign for - BS!)

[oso_25]

Irvine Power Toyota/Scion
9101 Research Drive
Irvine, CA 92618
949-287-8766

*Dealers* [Post Reference: 1
Cindy Langlois (Fleet Manager)
Helpfulness: 5 (knew what I wanted and have done my homework on the FR-S
Knowledge of Vehicle: 4 (Knew just as much as me but wish they knew more)
"Willing to go out of the way": 4
Personality: 6
Level of Shady-ness: 3 no shady-ness with mark (sale guy that help me)
Scumbag Level: 3 Mark was good and mellow not mean
Management : 0 never talked to management
Keeping you informed (contact) Level: n/a just walked in and they had three FR-S right on the show floor

*Overall Dealership*
General Manager's helpfulness: n/a never talk to a manager
Community Oriented: 6 irvine is not that bad of a place
Informed: 6 (Tell me what they had in stock and what they sold so far)
Overall Helpfulness: 6 (Told me everything about their services and what else they offer)
Service: n/a
Pricing on their Vehicle: 5
Overall treatment: 6

Went into the dealership to see if they had an FR-S at all and they did. Mark was really good guy and informed me on everything on what scion offers. The good thing is that the car came with rims and sports tires and its a good thing cause I am not a fan of the stock rims and tires scion gave the FR-S. The pricing was $30,000 with taxes, rims, and tires for an AM but with a trade in and working out a deal I got the FR-S for $24,000. Love my FR-S

[oso_25]

Miller Toyota of Anahiem/Scion
1331 N. Euclid St.
Anahiem, Ca
(800) 940-8092

*Dealers* [Post Reference: 1
Cindy Langlois (Fleet Manager)
Helpfulness: 4
Knowledge of Vehicle: 2
"Willing to go out of the way": 1
Personality: 5
Level of Shady-ness: 2
Scumbag Level: 2**; Management : 3
Keeping you informed (contact) Level: 3

*Overall Dealership*
General Manager's helpfulness: 1
Community Oriented: 6
Informed: 2
Overall Helpfulness: 1
Service: n/a
Pricing on their Vehicle: 1
Overall treatment: 1

Before I bought my FR-S at Power Irvine I went here and seen they had three FR-S. The bad part was they they added rims, tires, and some dealer package which the total cost of all three cars where $34,000??? I wanted to test drive the car and the sales man told me only serious buyer can test drive the FR-S. So I asked to see if I can get approved for a loan to get a FR-S and if I did qualify I would bring my truck so I can trade that in. I filled out the paper work and it only took 3 mins for him to come and tell me I did not make enough money and that I did not qualify?

[Rowdybell]

I got my car from south bay Toyota, they get a 7 in every category, no mark ups or installation of crap to jack up the price they said they won't do that to any fr-a they get. Carson Toyota is the place for aftermarket parts I order my car there but south bay Toyota got what I wanted first so I had to buy. Talk to Luis in parts at Carson Toyota, he's the man, can get you anything from Japan.

[Gshoxx]

Scion Norwalk california 5000$ mark up!!! There reason current market value? What hte heck happen to scion pure pricing? Can we report this dealership?

[mines13]

Originally Posted by Gshoxx

Scion Norwalk california 5000$ mark up!!! There reason current market value? What hte heck happen to scion pure pricing? Can we report this dealership?

Don't worry about it, they are doing everything they can to make sure they do not sell cars already.

[Matt Andrews]

don't focus on where not to go. Focus on where to go.

I picked up my car from Jeff Chang at Longo in El Monte over the weekend. He personally has more orders for cars to be delivered than most other dealers will get in their annual allocation. Sold at MSRP with under $90 in doc fees. Smart. Won't waste your time.

Check out my blog below for his email address.
Matt

[FRSPirate]

Scion Thousand Oaks
2401 Thousand Oaks Blvd.
Thousand Oaks, CA 91362
(866) 283-3193

Mitch Hoen? (Update L/N when i look at his card...)
Helpfulness: 6
Knowledge of Vehicle: 5
"Willing to go out of the way": 7(Worked his butt off to have the car ready for me to drive home the day it arrived!)
Personality: 6
Level of Shady-ness: 3(Not Shady as to OP)Scumbag Level: 3 (Not Scumbag as to OP)
Keeping you informed (contact) Level: 4

Mitch didnt have a wait list when i went to purchase my car...I visited him for the first time on memorial day and drove my car home the next day. Also, FYI last time i talked to him he said he was just going to sell the cars he got first come first serve and he had a firestorm and ultramarine when i last drove by the dealership. Just tell him Alex sent you.

I have heard Jeff Chang @ Longo is awesome as well.

[flameSniper]

Originally Posted by Matt Andrews

don't focus on where not to go. Focus on where to go.

I picked up my car from Jeff Chang at Longo in El Monte over the weekend. He personally has more orders for cars to be delivered than most other dealers will get in their annual allocation. Sold at MSRP with under $90 in doc fees. Smart. Won't waste your time.

Check out my blog below for his email address.
Matt

Matt, when did you put down your deposit there, out of curiosity? I put it down 5/15 and am still waiting.

[an86]

I spoke to Mitch and he said they're putting about $1000 in dealer accessories on their FR-S's. Alarm + door guards + tint.