Ardmore Toyota and a bad taste in my mouth.

[Norcalscionchamp]

A lot of salespeople know that if you take care of the customer after the sale...they will be more likely to return for future purchases and more likely to refer friends and family... So it in my best interest to NOT treat the customer like sh*t after they purchase from me...and if your the type of customer who's anal retentive over my grammar usage... I would probably turn you to another salesman the second you stepped on the lot lol...treating customers right and getting referral business ensures that I don't have to pander to demanding people... I can let the rest of the sales floor have fun trying to please the unappeasable

[OrbitalEllipses]

So you just want sheeple/easy money? LOL.

[Turbowned]

Originally Posted by Norcalscionchamp

Audi's parts are Volkswagon parts aren't they?...just like Lexus parts are made by Toyota...if they are engineered to a higher standard then why are Toyota products considered to be so far superior in reliability than the Volkswagon group's...not only in the eyes of the public but also in numerous publications and studies.....

They are not Volkswagen parts. There is very minimal parts sharing between VW and Audi these days, unlike say, a decade ago. The only platform Audi shares with VW is the Golf/A3. VW gets all of Audi's older technology; the 2.0T they have currently is the same 2.0T in the previous generation A4's. So if anything, VW parts are old Audi parts, not the reverse.

Originally Posted by norcalscionchamp

think about it....lets say we want to buy a car for our daughter going off to college.....for $10,000 dollars you could get an Audi A4 with 100,000 miles on it....or a toyota corolla with maybe a little more...114,000....which one do you think will cost you less to keep on the road for your girl....and which one do you feel most confident will get her where she needs to go....now me if I ever have a daughter going to college...

As for sending your daughter off to college, yes, the Corolla will be less expensive to keep up. A Corolla cost under $20k new whereas an Audi A4 was $30k+ new. A Corolla is a basic sedan with low horsepower, 5spd manual or 4spd auto trans, cloth seats, front wheel drive, whereas an Audi is a luxury sedan with a turbocharged engine, 6spd manual/auto trans, quattro AWD, leather interior (the kind that still looks good after 100k, unlike any Toyota I've seen/owned)... Apples to oranges. Which would I feel more confident to get her where she needs to go? Either one, so long as they're maintained properly. Which would hurt my pocket the least? The Toyota, obviously. Which would I feel safer having a daughter drive? Do you even have to guess?

Originally Posted by norcalscionchamp

I will be sending her off in a Lexus....something I feel would be reliable for her, but also something luxurious and classy

Good for you. I don't see a sub-$10k Lexus as being "classy" by any stretch of the imagination, unless you buy an LS400, bag it and put a Junction Produce kit and some 20" Works on it. But the bags, wheels, and kit alone would be $10k

[Norcalscionchamp]

HAHA nice pic lol i have seen my fair share of those roaming around..That's why I didn't put a price on the Lexus... I looked and nothing would be worth getting for 10 grand...and a testament to Toyota is the fact that a basic 4 cylinder corolla with more miles on it commands almost the same money on the open market as a luxury product by Audi with similar mileage, talk about resale value being important..But like I said I am a huge fan of Audi styling and would love having an S4 in my garage..As for the sheeple comment lol no I dont view customers as that....we all work hard for our money and want to save as much of it as possible, I get that, and at the same time if I'm making the second biggest purchase of my life I want to feel like I am getting treated fairly and with respect...I make the same amount of money on most Toyotas regardless of whether I sell them for MSRP or below invoice....I'd rather give people really good deals and work on volume than trying to wait for some sheeple to show up so I could bonk them over the head like clubbing a seal...Im just not that guy...I sleep good at night and really enjoy working with my customers...there are wolves looking for sheep, but they are pretty easy for any relatively intelligent person to spot...look for fancy sunglasses, gold rings or tennis bracelets, a face that looks like leather, and a husky voice from smoking a pack a day out back behind the dealer lol....a trick to finding a good salesman is to go to the dealer and ask for one of the dealer's top three guys...those guys dont sell 20 cars a month by chance, they treat the customer right and because of that they are always super busy, additionally, they usually work by appointment but thats good because then you know that when you show up, you are the most important thing to them

[sastexan]

Back on topic - I was first in line at Ardmore (although picked up my car after the OP did - couldn't skip my daughter's birthday party and was too busy at work to take off during the week to run up to Philly). Put my deposit down back in April. Worked with David Yu and Rob Polett. The process was extremely easy - did it all by phone prior to picking the car up - David kept me up to date on status as he knew anything (which as we all know was not much coming from corporate). The car was kept segregated until we got there. Purchase was simple - only hiccup was that the ENTIRE state of PA's website for assigning dealer paper tags was down (Rob showed me the website) - but they gave me dealer hard plates to drive home and fedexed me the paper plates (along with a return envelope). Got the car registered with my old plates.

I'm a very satisfied customer and I'm a tough one to deal with. I would not hesitate to send anyone I know to Rob and David.

[krakpot_joe]

Originally Posted by Norcalscionchamp

Dude you need to chill...theres nothing worse than an entitled customer who cannot understand that mistakes happen...you sound like some uptight east coaster who goes with Muffy and Buffy to the yacht club... Dealerships deal with hundreds of people every day...you didn't buy a Lexus...or even a Toyota... You bought an entry-level makers hottest selling unit... Be thankful you even have one...if you want the white glove treatment try Lexus but don't lump them together...apples to oranges...jerk demanding customers get lousy service btw try being nice and relaxing life's too short to write a letter to a car company over a stock stereo unit that only took a few weeks to get installed...and there's always the survey to express your opinion of which I'm sure you've already decided to tank them on.... Go buy and Audi or better yet a Jag-U-arrr lol

You just hit the spot can't agree more.