Has anyone had a warranty claim denied? Seized engine! Pics of teardown added 6/5

[JoeBoxer]

Originally Posted by CSG Mike

The teardown was authorized by the regional rep. The teardown was extensive enough that the entire engine was taken out of the car, and as you can see from the pictures, more or less have the entire engine completely apart.

So are they considering replacement or is it all customer pay at this point? I work at a Nissan dealer and we just got an engine covered under warranty that only had 3 oil changes in 38k miles, i would think that neglect would be more of a reason to not cover something than using it how its marketed.

[#87]

Originally Posted by JoeBoxer

So are they considering replacement or is it all customer pay at this point? I work at a Nissan dealer and we just got an engine covered under warranty that only had 3 oil changes in 38k miles, i would think that neglect would be more of a reason to not cover something than using it how its marketed.

What's the service interval. Aren't some new engines 10k with the normal service interval thats not under severe use.

[JoeBoxer]

Originally Posted by #87

What's the service interval. Aren't some new engines 10k with the normal service interval thats not under severe use.

nissan recommends an oil change every 3750 miles, this was on a factory turbo DI car also (Juke).

[CSG Mike]

Originally Posted by JoeBoxer

So are they considering replacement or is it all customer pay at this point? I work at a Nissan dealer and we just got an engine covered under warranty that only had 3 oil changes in 38k miles, i would think that neglect would be more of a reason to not cover something than using it how its marketed.

Currently it's still a customer pay issue as far as SoA is concerned.

We're trying to get in direct contact with the rep that authorized the teardown.

[JoeBoxer]

Originally Posted by CSG Mike

Currently it's still a customer pay issue as far as SoA is concerned.

We're trying to get in direct contact with the rep that authorized the teardown.

Hopefully they step up and take care of this, the negative publicity is going to cost them much more than repairing your car.

Does anybody know if any auto trans cars are suffering from this or is it just manuals?

[suaveflooder]

Originally Posted by JoeBoxer

So are they considering replacement or is it all customer pay at this point? I work at a Nissan dealer and we just got an engine covered under warranty that only had 3 oil changes in 38k miles, i would think that neglect would be more of a reason to not cover something than using it how its marketed.

AGREED!

[Stevo22]

Originally Posted by JoeBoxer

nissan recommends an oil change every 3750 miles, this was on a factory turbo DI car also (Juke).

You know what is funny about this. My wife and I are leasing a Juke (through Nissan's employee lease program) and Nissan told us to follow service option 2 which is about 7500 miles if I remember correctly. Nissan also pays for the maintenance service so I assume it is cost saving technique.

[SkullWorks]

Originally Posted by xjohnx

Are you sure it hasn't been a problem in Mazda's? I've found a couple places selling upgraded seals to fix issues they've encountered, but I haven't done much research into exactly what they were seeing.

http://www.therpmstore.com/store/p/5...-3-6-CX-7.html


http://www.protegegarage.com/1767-fu...azdaspeed.html

or is that a different part all together?

The MS3 motor uses a different type of DI than the others....for some reason. You can look at the pistures of our DI's and of those in the links and see they are not similar.

[FRSBRZGT86FAN]

Originally Posted by Marrk

Maybe. Maybe not.

Again, let's not confuse the non-binding statements of advertising copy with the legally binding statements of warranty copy.


Welcome to the fray. :happy0180:

Thanks, but if a company advertises that way they sell can be used in a certain way *cough* track use *cough* wouldn't that be considered the correct use? Is there anything that can be said here about false advertising then? Or maybe this is simply a localized issue with the warranty claim being denied. But in the end its really bad PR on this forum for toyota to deny a warranty claim like that.

[SkullWorks]

Originally Posted by FRSBRZGT86FAN

Thanks, but if a company advertises that way they sell can be used in a certain way *cough* track use *cough* wouldn't that be considered the correct use? Is there anything that can be said here about false advertising then? Or maybe this is simply a localized issue with the warranty claim being denied. But in the end its really bad PR on this forum for SUBARU to deny a warranty claim like that.

Fixed,

Please try to keep up, a large part of this issue is Subaru is not yet acknowledging the issues Toyota has.

[civdaddy]

Do subaru and toyota have different tunes on their cars?

[Razz]

Originally Posted by Bamixam

This is a thought I've had in the back of my head for a while. Heat. The oil in this motor runs HOT. Way hotter than what I would consider to be a safe level. There is plenty of evidence of this on the Torque App thread since the PID for Oil Temp was recently discovered.

This guy saw a peak oil temp of 276F while on track running a completely stock motor.
http://www.ft86club.com/forums/showp...&postcount=309

Even just normal driving around town without any heavy throttle is producing fairly high temps.
http://www.ft86club.com/forums/showp...&postcount=181
http://www.ft86club.com/forums/showp...&postcount=182

Perrin also documented the power loss that is associated with high oil temps in this car on their blog.
http://blog.perrinperformance.com/pe...-s-oil-cooler/

In my opinion 276F (or really anything above 230F/110C) seems like it is WAY too hot for engine oil to be sitting at. After my oil cooler, I usually sit around 175F and peak around 185F during around town and freeway driving while on the track during 30 minute sessions, I usually average around 215F while peaking to 220F every once in a while.

Dam!!!

I have been having problems with my RX8 lately.
On a day where it went from 100 to 101 degrees, driving in traffic with three people, my temps were reaching 200 to 207. that's with the car lowered to the max.

Those temperatures were extremely high compared to what I have normally experienced.

And now I see much higher oil temps on the FRS/BRz. That is not good.

[fatoni]

Originally Posted by FRSBRZGT86FAN

Thanks, but if a company advertises that way they sell can be used in a certain way *cough* track use *cough* wouldn't that be considered the correct use? Is there anything that can be said here about false advertising then? Or maybe this is simply a localized issue with the warranty claim being denied. But in the end its really bad PR on this forum for toyota to deny a warranty claim like that.

And all of those Fiat 500s must for driving across the ocean. It makes sense for them not to any to cover tracked cars. It sucks, but it makes sense.

[jdzumwalt]

Mike can I ask why you guys still ran this car when you new it was hot? I remember you saying that the car ran hot oil and water temps. If your running it that hard, I'm just curious why you think it's ok not to add cooling to the factory system? I have a oil cooler going on my car any car that see's the kind of session you guys put out should have a upgraded cooling system period. The only way to get away without upgrading, is to run e85 for a cooler running motor.