Today I Learned... - Page 304 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Lantanafrs2 · 05-17-2023, 04:16 PM

Quote:

Originally Posted by NoHaveMSG

But what did you do with the shit?

Had the service writer clean it up

NoHaveMSG · 05-17-2023, 05:18 PM

Quote:

Originally Posted by Lantanafrs2

Had the service writer clean it up

You found a job a service writer was qualified to handle

Ultramaroon · 05-17-2023, 08:02 PM

What's a service writer?

Sapphireho · 05-17-2023, 08:04 PM

Quote:

Originally Posted by Ultramaroon

What's a service writer?

.

NoHaveMSG · 05-17-2023, 08:05 PM

Quote:

Originally Posted by Ultramaroon

What's a service writer?

He's the guy who thinks he's a mechanic but he's not and has to deal with the customers and clean up opossum poop.

Ultramaroon · 05-17-2023, 08:06 PM

I want to be a lion tamer.

Ultramaroon · 05-17-2023, 08:10 PM

Quote:

Originally Posted by NoHaveMSG

He's the guy who thinks he's a mechanic but he's not and has to deal with the customers and clean up opossum poop.

soundman98 · 05-17-2023, 08:14 PM

Quote:

Originally Posted by Ultramaroon

What's a service writer?

officially, they're the one's at a dealer that you describe your car making a rattatattatatatatatatatatat sound at the rear left corner whenever you take the on-ramp at mach 3. and they immediately know what it is to be able to tell the tech to fix it.

what they actually send to the tech is "car rattles. diagnosis time, 0.25hrs."

Lantanafrs2 · 05-17-2023, 08:18 PM

I have no gripe with service writers. They do the bullshitting which allows me to do an honest days work and sleep at night. I'd rather do the work than sell the work. I don't clean possum shit either.

NoHaveMSG · 05-17-2023, 08:18 PM

Quote:

Originally Posted by soundman98

what they actually send to the tech is "car rattles. diagnosis time, 0.25hrs."

100% accurate.

Or it's, "pull off that large flat rate job you are elbow deep in right now and just come look at this in the lot. It will only take a minute or 20."

Ultramaroon · 05-17-2023, 08:22 PM

I've always had a gift for explaining what I'm doing as I fix peoples shit. Pull 'em right in. "Here. Hold this."

Ultramaroon · 05-17-2023, 08:26 PM

Then the dispatchers had to deal with customers who insisted on waiting for me.

Lantanafrs2 · 05-17-2023, 08:26 PM

Quote:

Originally Posted by NoHaveMSG

100% accurate.

Or it's, "pull off that large flat rate job you are elbow deep in right now and just come look at this in the lot. It will only take a minute or 20."

Service writing at some of these Florida dealerships is high pressure with a lot of turnover and burnout. I work in a smaller shop. Started as a part time retirement job but became a full-time torture rack. Keeps me moving though.

NoHaveMSG · 05-17-2023, 08:26 PM

Quote:

Originally Posted by Ultramaroon

I've always had a gift for explaining what I'm doing as I fix peoples shit. Pull 'em right in. "Here. Hold this."

I didn't mind it for a while but a handful of bad apples ruined it for me to the point I wouldn't even talk to customers walking through the building. I'd just direct them to the poor service writer.

05-17-2023, 08:02 PM	#4245
Ultramaroon chicken tonight Join Date: Sep 2014 Drives: a 13 e8h frs Location: vantucky, wa Posts: 31,952 Thanks: 52,307 Thanked 36,619 Times in 18,982 Posts Mentioned: 1109 Post(s) Tagged: 9 Thread(s)	What's a service writer? __________________ service manuals

05-17-2023, 08:06 PM	#4248
Ultramaroon chicken tonight Join Date: Sep 2014 Drives: a 13 e8h frs Location: vantucky, wa Posts: 31,952 Thanks: 52,307 Thanked 36,619 Times in 18,982 Posts Mentioned: 1109 Post(s) Tagged: 9 Thread(s)	I want to be a lion tamer. __________________ service manuals

05-17-2023, 08:22 PM	#4253
Ultramaroon chicken tonight Join Date: Sep 2014 Drives: a 13 e8h frs Location: vantucky, wa Posts: 31,952 Thanks: 52,307 Thanked 36,619 Times in 18,982 Posts Mentioned: 1109 Post(s) Tagged: 9 Thread(s)	I've always had a gift for explaining what I'm doing as I fix peoples shit. Pull 'em right in. "Here. Hold this." __________________ service manuals

05-17-2023, 08:26 PM	#4254
Ultramaroon chicken tonight Join Date: Sep 2014 Drives: a 13 e8h frs Location: vantucky, wa Posts: 31,952 Thanks: 52,307 Thanked 36,619 Times in 18,982 Posts Mentioned: 1109 Post(s) Tagged: 9 Thread(s)	Then the dispatchers had to deal with customers who insisted on waiting for me. __________________ service manuals

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05-17-2023, 08:18 PM	#4251
Lantanafrs2 Senior Member Join Date: Jan 2018 Drives: 2013 frs red Location: South Florida Posts: 3,517 Thanks: 2,520 Thanked 3,089 Times in 1,654 Posts Mentioned: 6 Post(s) Tagged: 1 Thread(s)	I have no gripe with service writers. They do the bullshitting which allows me to do an honest days work and sleep at night. I'd rather do the work than sell the work. I don't clean possum shit either.

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