Never ending details

[weederr33]

Originally Posted by Teseo

Can you make a list with part number?
And price, so we can make an idea how much cost separately

It's under the DIY for the OEM Forester XT oil cooler.

[venturaII]

Originally Posted by mav1178

Seriously, next time something like this happens, just file a chargeback with your credit card company. Don't even bother trying to resolve via communication, because businesses like this never learn unless you take your money away from them.

By continually patronizing this business, you just keep feeding the bad business and keep they afloat one more day. If they can't learn from multiple IDENTICAL mistakes on a single part, they deserve to be out of business.

TBH, I did it out of laziness more than anything. I realize I gave them another few bucks in their pocket, but I foolishly hoped that the previous poor reviews were just flukes, and they'd have their act together for my order. Good companies DO have bad days, but it seems poor customer experience is the rule, not the exception in this case. Oh well...can't say I didn't try. lol I'm more than happy telling anyone who asks to stay away from them from now on.

[j3rf]

Originally Posted by Teseo

Can you make a list with part number?
And price, so we can make an idea how much cost separately

OIL COOLER COMPLETE - 21311AA170 MSRP $180.45
CONNECTOR-OIL COOLER - 21317AA070 MSRP $40.00
Misc oil cooler hoses and clamps, probably $10 or so.
Total = ~$246.58 with tax for me.