FA20Club tuning policy change - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Andy@FA20Club · 11-13-2013, 02:16 PM

Quote:

Originally Posted by DR 86

What about logs that have been submitted already (i.e. almost a month ago) that we've yet to receive tune files for? Should we still be expecting to receive a tune, or no?

Moving forward once you submit a log you will be provided the details on selecting your time/date to have your car dialed in.

.

Andy@FA20Club · 11-13-2013, 02:23 PM

added extra session information.

Foobar · 11-13-2013, 02:45 PM

Quote:

Originally Posted by Andy@FA20Club

IF a fee will need to be assed we can guarantee that it will be under $100 and at times as little as $25.

Dat ass.

gdrider77 · 11-13-2013, 02:49 PM

So tried to watch the logging video, really hard to hear Toni with all that music/singing in the background. Is it possible to upload a new video without the bg audio? Who thought that was a good idea?

Thanks

Andy@FA20Club · 11-13-2013, 02:51 PM

Quote:

Originally Posted by Foobar

Dat ass.

but

Andy@FA20Club · 11-13-2013, 02:53 PM

Quote:

Originally Posted by gdrider77

So tried to watch the logging video, really hard to hear Toni with all that music in the background. Is it possible to upload a new video without the bg audio? Who thought that was a good idea?

Thanks

On the phones its a bit bad but on the laptop or desktop it is good.

DJCarbine · 11-13-2013, 03:14 PM

How long should a base tune request go before you recommend following up?

Im sure the last thing you guys need are more emails with questions like "where is my tune"

Thanks!

Andy@FA20Club · 11-13-2013, 03:34 PM

you are free to schedule as soon as you want. There is no timeline on how late or early you would like to do this. As this allows you to select when you are most free to have your car's tune enhanced. If you have any concerns we encourage you to contact us via phone 888-657-1444.

King Tut · 11-13-2013, 03:44 PM

Quote:

Originally Posted by Andy@FA20Club

To date i believe you have only had one tune by Toni and we are not in the business to tell people to "kick rocks". You have a full day once scheduled to have your car dialed in which would equate to having 3 custom tunes. This is the reason we advise to select a full day where you can send files back and forth.

Fair enough, but I still prefer flashing a tune and giving it at least a couple days driving back and forth to work before giving my impressions of what needs to be changed and trying to log those areas. That gives time for long term fuel trims to adjust and the IAM to adjust.

bgibbsunc · 11-13-2013, 05:14 PM

Quote:

Originally Posted by King Tut

Fair enough, but I still prefer flashing a tune and giving it at least a couple days driving back and forth to work before giving my impressions of what needs to be changed and trying to log those areas. That gives time for long term fuel trims to adjust and the IAM to adjust.

I agree with you on that. I really like this new idea but it just doesnt seem like you can get much done in a day when your waiting for fuel trims to set. I honestly usually drive about a week or so before I send in another tune unless there is something that i can feel or see off jump. Nonetheless I still think it will help all around with getting dialed in. Just hoping it doesnt end up with a three month out calendar or anything like that. that would suck.

cuddefred · 11-13-2013, 05:38 PM

I think this is a good idea but it trying to tie down a full day with you guys could be a PITA for us on the other side of the world unless we are going to keep you up all night!!!

I'm sure we can work around it when the time comes

youcantseeme24 · 11-13-2013, 05:54 PM

Im on a laptop and you really cant hear over the music sometimes. Just taking it out might save you guys time because the video is a really good idea!

Calum · 11-13-2013, 05:59 PM

Great idea. (I'm not even an FA20 customer BTW). This seems like a much more sustainable business model. Clearly there are a few minor details to work out, but I commend you guys for stepping up, realizing that the old way wasn't working, and finding a solution. I hope William sees this and does something similar, I'd imagine it would help him sort through his work load to.

cuddefred · 11-13-2013, 06:17 PM

+ 1

Some of the words aren't that clear due to the music and I agree it would be better without the background track.

Quote:

Originally Posted by youcantseeme24

Im on a laptop and you really cant hear over the music sometimes. Just taking it out might save you guys time because the video is a really good idea!

11-13-2013, 02:49 PM	#18
gdrider77 Senior Member Join Date: Oct 2012 Drives: Subaru BRZ Limited Location: Denver, CO Posts: 623 Thanks: 243 Thanked 263 Times in 157 Posts Mentioned: 19 Post(s) Tagged: 2 Thread(s)	So tried to watch the logging video, really hard to hear Toni with all that music/singing in the background. Is it possible to upload a new video without the bg audio? Who thought that was a good idea? Thanks __________________

11-13-2013, 03:14 PM	#21
DJCarbine Thupercharged Join Date: Mar 2013 Drives: 2013 FR-S Location: La Grange Park, IL. Posts: 1,501 Thanks: 116 Thanked 751 Times in 439 Posts Mentioned: 23 Post(s) Tagged: 0 Thread(s)	How long should a base tune request go before you recommend following up? Im sure the last thing you guys need are more emails with questions like "where is my tune" Thanks! __________________ 2013 FRS Vortech V3 11psi Revworks UEL - PLM Overpipe - MOTIV catted frontpipe - Invidia Q300 2019 Series.Grey STI - Stage1+ SF

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11-13-2013, 02:23 PM	#16
Andy@FA20Club Banned Join Date: Jul 2013 Drives: FA20Club.com Location: South Flo Posts: 496 Thanks: 14 Thanked 115 Times in 72 Posts Mentioned: 17 Post(s) Tagged: 0 Thread(s)	added extra session information.

11-13-2013, 03:34 PM	#22
Andy@FA20Club Banned Join Date: Jul 2013 Drives: FA20Club.com Location: South Flo Posts: 496 Thanks: 14 Thanked 115 Times in 72 Posts Mentioned: 17 Post(s) Tagged: 0 Thread(s)	you are free to schedule as soon as you want. There is no timeline on how late or early you would like to do this. As this allows you to select when you are most free to have your car's tune enhanced. If you have any concerns we encourage you to contact us via phone 888-657-1444.

11-13-2013, 05:38 PM	#25
cuddefred Senior Member Join Date: Aug 2012 Drives: Black 86 GT Location: Gold Coast, Australia Posts: 346 Thanks: 266 Thanked 164 Times in 85 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I think this is a good idea but it trying to tie down a full day with you guys could be a PITA for us on the other side of the world unless we are going to keep you up all night!!! I'm sure we can work around it when the time comes

11-13-2013, 05:54 PM	#26
youcantseeme24 Senior Member Join Date: Aug 2012 Drives: 2013 subaru brz Location: United States Posts: 136 Thanks: 102 Thanked 42 Times in 29 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Im on a laptop and you really cant hear over the music sometimes. Just taking it out might save you guys time because the video is a really good idea!

11-13-2013, 05:59 PM	#27
Calum That Guy Join Date: Dec 2011 Drives: 2013 asphalt FRS MT Location: Halifax, Nova Scotia Posts: 4,865 Thanks: 5,058 Thanked 2,868 Times in 1,499 Posts Mentioned: 82 Post(s) Tagged: 1 Thread(s)	Great idea. (I'm not even an FA20 customer BTW). This seems like a much more sustainable business model. Clearly there are a few minor details to work out, but I commend you guys for stepping up, realizing that the old way wasn't working, and finding a solution. I hope William sees this and does something similar, I'd imagine it would help him sort through his work load to.

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