Conflicting maintenance schedules between physical manual vs online - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Tcoat · 03-19-2019, 02:52 PM

Quote:

Originally Posted by tzhu07

Interesting. The Canadian Toyota site differs from the main .com site.

Same rules apply though. The US site just doesn't make that clear.

tzhu07 · 03-19-2019, 05:48 PM

OK, I got a response from Toyota.

They are referencing the Warranty & Maintenance Guide (physical) and saying the intervals are 7,500 miles or 7.5 months.

The website is therefore misleading, giving people the impression that intervals are only mileage-based.

HKz · 03-19-2019, 06:35 PM

You won!

Impureclient · 03-19-2019, 10:42 PM

I called in the morning and my service manager said at the 3-4k miles I put on in a year I am still good with doing the oil change once every year.

extrashaky · 03-20-2019, 01:19 AM

Quote:

Originally Posted by Tcoat

The implication was that if they used the lesser of the services and the engine failed then warranty would be denied and the services of a lawyer would be required.

Pffft.

Ultramaroon · 03-20-2019, 02:47 AM

Who farted?

Tcoat · 03-20-2019, 09:09 AM

Quote:

Originally Posted by Ultramaroon

Who farted?

I did.
It is always me.
Even when it wasn't me it was me.
Just ask my wife.
May have been the cat though.

Tcoat · 03-20-2019, 09:33 AM

Quote:

Originally Posted by extrashaky

Pffft.

We have seen warranty work refused on flimsier excuses here.

extrashaky · 03-21-2019, 06:19 PM

Quote:

Originally Posted by Tcoat

We have seen warranty work refused on flimsier excuses here.

Sure. I was pffting the idea that you'd need a lawyer for that. Even if you went to court, it would be small claims.

Tcoat · 03-21-2019, 06:20 PM

Quote:

Originally Posted by extrashaky

Sure. I was pffting the idea that you'd need a lawyer for that. Even if you went to court, it would be small claims.

Ahhhh agreed then.

03-20-2019, 02:47 AM	#20
Ultramaroon not playing cards Join Date: Sep 2014 Drives: a 13 e8h frs Location: vantucky, wa Posts: 32,395 Thanks: 53,053 Thanked 37,228 Times in 19,308 Posts Mentioned: 1118 Post(s) Tagged: 9 Thread(s)	Who farted? __________________ service manuals

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03-19-2019, 05:48 PM	#16
tzhu07 Senior Member Join Date: Sep 2013 Drives: FR-S Location: WA Posts: 189 Thanks: 1 Thanked 103 Times in 56 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	OK, I got a response from Toyota. They are referencing the Warranty & Maintenance Guide (physical) and saying the intervals are 7,500 miles or 7.5 months. The website is therefore misleading, giving people the impression that intervals are only mileage-based.

03-19-2019, 06:35 PM	#17
HKz Reformed Join Date: Sep 2014 Drives: '23 GRC, '11 Prius, '04 RAV4 Location: Mesa, AZ Posts: 1,325 Thanks: 1,258 Thanked 1,152 Times in 596 Posts Mentioned: 8 Post(s) Tagged: 0 Thread(s)	You won!

03-19-2019, 10:42 PM	#18
Impureclient Banned Join Date: May 2015 Drives: 2015 FR-S Location: NPR, Florida Posts: 2,404 Thanks: 1,802 Thanked 2,903 Times in 1,282 Posts Mentioned: 25 Post(s) Tagged: 2 Thread(s)	I called in the morning and my service manager said at the 3-4k miles I put on in a year I am still good with doing the oil change once every year.

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