Toyota drivetrain warranty denied - suggestions?

[markcapone]

This is really sad to hear Toyota needs to do better with there standard warranty this is why I don't like taking my car to the dealership but at this I don't have a choice since I still have my warranty once it's done I will use mechanic that is well trusted. Good luck and I feel your pain on this dilemma.


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[Sportsguy83]

Originally Posted by jamison884

My theory, which was not ruled out by the dealership tech when I mentioned it, was a crankshaft bearing failed, which then fragmented, and blocked proper oil circulation as it obstructed the oil pickup. Either way, how can the warranty claim be denied for an oil issue of any kind as long as I had the correct oil quality, weight, and volume within the engine at the time of failure?

First of all, this really sucks and I wish this would be an easier process to help the consumer, (like you being able to file an appeal with the engineer or something), so you could point to the engineer and show proof you had proper oil in the car.

But I'll also say, the fact that you had proper oil in the car the moment you arrive at the dealership, probably does not mean much to the engineer at the time he looks at the hot spots in the engine (which proves oil starvation), because anyone can just top off the engine before taking it to the dealer and claim they just did an oil change the day before. Not implying or saying you did this at all... Just trying to see things from the other point of view. I hope the end result of this is you get compensated.

[DarkSunrise]

Given the amount of money at stake here, I would definitely find a good lawyer. As others have mentioned: (1) there have been instances of oil starvation on early models from assembly sealant blocking oil passageways, and (2) there have also been instances of variable valve timing issues leading to oil starvation (see video below starting from 4:30; Subaru/Toyota have done a number of revisions on this part).

Obviously no guarantees that either of those was the cause of failure, but perhaps your lawyer can present those issues to Toyota and get a goodwill or partial cost engine replacement for you.

[ame]http://youtu.be/7iw1Pdln8eI?t=4m30s[/ame]

[stevesnj]

Just contact Toyota and tell them you are giving them one final chance before you consult an attorney. Here's your warranty and dispute contact info. Warranty Attached as PDF

[jamison884]

My hesitation, besides letting a big Company fail to honor their warranty, is if I put in a used engine for around $3k (removing labor expenses as a variable required for any solution), how much confidence can I really have this won't happen again?

At that point, wouldn't it be worth getting a built engine and going forced induction in one step? I don't even know if I have the confidence to put a supercharger on a stock engine at conservative boost levels if it isn't unheard of for a stock unit to fail.

I feel like I'm almost ready to just write this off, sell the shell for whatever I can get, and go with a different "fun" car. I leased a customized 335 m-sport before going with a cheaper two-car solution of a commuter & sports car that add up to about 1/3 of the BMW sticker price, but now I'm slowly thinking that combination of performance, comfort/features, and warranty may have been worth it.

[jamison884]

I've consulted an attorney; please see this thread where I would require an expert witness to even begin the preparation process for a lawsuit: http://www.ft86club.com/forums/showt...55#post2990755.