2017 BRZ delivery in Jan? - Page 12 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

86Boyz · 11-17-2016, 01:32 PM

Quote:

Originally Posted by Tcoat

Well there is no reason he should follow the prototypes but not knowing about the changes in the 86 is not really excusable. No doubt they sent information packages to all the dealers (in fact one was posted here someplace) so that is just bad communication in that dealer.

My dealership is somewhat on the incompetent side.

jtaeric · 11-17-2016, 01:35 PM

Quote:

Originally Posted by 86Boyz

Doing a poor job considering it said on their website that the new Toyota 86 is coming and he had no idea about it.

You are right. That should not happen. In all the dealership I have went to. There is only one guy know everything about new car and he is in the service area. I don't know what his boss is thinking.

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jmark · 11-17-2016, 01:36 PM

January 2017 delivery is still possible.

86Boyz · 11-17-2016, 01:41 PM

Quote:

Originally Posted by jtaeric

You are right. That should not happen. In all the dealership I have went to. There is only one guy know everything about new car and he is in the service area. I don't know what his boss is thinking.

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The sales reps be like, "I'm just here to sell a car man. I see you have a 2015 FR-S. Are you interested in upgrading to this Toyota Camry Limited Edition V6?"

jtaeric · 11-17-2016, 01:47 PM

Quote:

Originally Posted by 86Boyz

The sales reps be like, "I'm just here to sell a car man. I see you have a 2015 FR-S. Are you interested in upgrading to this Toyota Camry Limited Edition V6?"

Exactly. I just leave my car at dealership for service. I required them to do a transmission fluid inspection and the rep said, 'how many miles you have? You don't have to change or check. I never do it on my car'. It took me 10 min to persuade her to add it on the list.

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Tcoat · 11-17-2016, 01:53 PM

Quote:

Originally Posted by jmark

January 2017 delivery is still possible.

Probable in most regions based upon Subaru's official statements of "winter" production/shipping. Unless there are production delays and then who knows

prj3ctm4yh3m · 11-17-2016, 02:51 PM

Quote:

Originally Posted by Tcoat

Hate to say I told you so but...

You guys have to stop believing everything a sales guy will tell you. Their whole job is to build and maintain excitement for the purchase even if it stretch's the truth a bit.

Didn't know SOA Customer Care employed sales guys....

DatsunDimer · 11-17-2016, 03:01 PM

Everyone is a sales guy. Who hasn't tried to sell their spouse on something we know they do not need or want?

Drambeenie · 11-17-2016, 03:37 PM

Quote:

Originally Posted by Tcoat

Hate to say I told you so but...

You guys have to stop believing everything a sales guy will tell you. Their whole job is to build and maintain excitement for the purchase even if it stretch's the truth a bit.

That's not really an argument against a December delivery. That can be true and a December delivery date can also be true.

I ordered a car with PP from the same dealership as jtaeric and when I spoke to him the other day, he said he hasn't received the vehicle list they will get for December, which he is expecting to receive soon.

Once he gets that list we'll know whether or not the car is going to arrive in December. He said that every time he's ordered a BRZ it's arrived in the next shipment. December would be the next shipment from jtaeric and I's order date.

Tcoat · 11-17-2016, 03:48 PM

Quote:

Originally Posted by prj3ctm4yh3m

Didn't know SOA Customer Care employed sales guys....

Well you never said WHO told you. Doesn't matter anyway since Customer Care is indeed a section of the marketing division and therefore a sales person. Just about everybody you will ever talk to at a dealer or SOA is actually a sales person. Even that tech that changed your oil is working to upsell something. I am not slamming them for this since that is their job.

Tcoat · 11-17-2016, 03:52 PM

Quote:

Originally Posted by Drambeenie

That's not really an argument against a December delivery. That can be true and a December delivery date can also be true.

I ordered a car with PP from the same dealership as jtaeric and when I spoke to him the other day, he said he hasn't received the vehicle list they will get for December, which he is expecting to receive soon.

Once he gets that list we'll know whether or not the car is going to arrive in December. He said that every time he's ordered a BRZ it's arrived in the next shipment. December would be the next shipment from jtaeric and I's order date.

These are not exactly a normal order and the standard Subaru 2 moth turn around may not apply.
We shall see in a month. Or two. Or maybe three.
I am not trying to bring you guys down or be a pessimist but they were very clear that it was a late 2016 or early 2017 build and said so many times.

prj3ctm4yh3m · 11-17-2016, 03:54 PM

Quote:

Originally Posted by Tcoat

Well you never said WHO told you. Doesn't matter anyway since Customer Care is indeed a section of the marketing division and therefore a sales person. Just about everybody you will ever talk to at a dealer or SOA is actually a sales person. Even that tech that changed your oil is working to upsell something. I am not slamming them for this since that is their job.

you sure like to argue lol. what do you think the CSR quota is for order retention?

Tcoat · 11-17-2016, 04:01 PM

Quote:

Originally Posted by prj3ctm4yh3m

you sure like to argue lol. what do you think the CSR quota is for order retention?

Not arguing. Voicing my opinion based upon the available data. I have no clue on what the CSR quota is for order retention as I have no data or information on which to base an opinion. You can ignore the clear statements Subaru made and go by whatever individual that tells you what you want to hear if you wish. I will stick to what I interpret the statements to be. One of us will be proven wrong in a month. If it is me I will humbly apologize.

prj3ctm4yh3m · 11-17-2016, 04:05 PM

Quote:

Originally Posted by Tcoat

Not arguing. Voicing my opinion based upon the available data. I have no clue on what the CSR quota is for order retention as I have no data or information on which to base an opinion. You can ignore the clear statements Subaru made and go by whatever individual that tells you what you want to hear if you wish. I will stick to what I interpret the statements to be. One of us will be proven wrong in a month. If it is me I will humbly apologize.

rhetorical question, CSRs probably dont have a quota...

it's not a person at all. Operations plugged in an ETA in the computer based on whatever factors Operations uses. The CSR reads the letters that appear on the screen. it cant get any more objective than that.

If subaru's estimate is uncharacteristically wrong, then it is wrong. whether Subaru's estimate turns out to be accurate or not is anyone's guess.

saying we were lied to is really missing the point here and doesn't add any value to the disussion imo

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11-17-2016, 01:36 PM	#157
jmark Senior Member Join Date: Jun 2015 Drives: '97 NSX-T, '18 Type R Location: Greer SC Posts: 271 Thanks: 223 Thanked 154 Times in 97 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	January 2017 delivery is still possible.

11-17-2016, 03:01 PM	#162
DatsunDimer Member Join Date: May 2016 Drives: Datsun 510 Location: WI Posts: 89 Thanks: 100 Thanked 77 Times in 39 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Everyone is a sales guy. Who hasn't tried to sell their spouse on something we know they do not need or want?

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