That awkward moment when.....

[J_kennington]

Originally Posted by Mooseknuckle44

I've got 3. Lol. Everytime l went to find mine, l couldn't remember where l left it. I
I'm not very organized.


Sent from my iPhone using Tapatalk

Honestly I have the same problem. Back when I was at tech school, we got offered a full snap-on tool set(all hand tools, air tools, and box) for 2k financed. So I got it...I "misplaced" my 12, 14, and 17 deep well 3/8th sockets, went and bought a cheap HF set, found the snap ons the next day...under my hood lol. Was mostly just glad they weren't in the 20g...stupid eclipse likes to eat things.

[mfbmike]

Originally Posted by sluflyer06

@MFB I've been to dealerships many times over my years with alot of cars, I've yet to have one damage a car in any way, and the couple times out of my friend group that something like that has happened they had no problems fixing or replacing something. I do hear you on not getting washed, don't trust that at all.

You have been extremely fortunate. lol. My experiences with dealerships (previously owned other makes as well) have been less than stellar.

Originally Posted by badrad

They weren't amused at the dealer when buying the car when I asked if they could take the value of 2 year maintenance out of the price of the car because I didn't want them doing my service.

lol, I tried to negotiate the same.

[Roadcone]

thats what you get for putting a staggered setup on it...

[sluflyer06]

Originally Posted by mfbmike

You have been extremely fortunate. lol. My experiences with dealerships (previously owned other makes as well) have been less than stellar.



lol, I tried to negotiate the same.

I'm in no way a big fan of going to a dealership, the problem for me is its not worth my time to do it myself unless I can save a reasonable amount of money. I guess if I had to worry about them damaging my car that would be different. Luckily a couple of the dealers here for Subaru (same owner) are stellar when its comes to not being a typical stealership...it might be because Subaru's are abit of a hard sell here.

[continuecrushing]

Originally Posted by Silver Ignition

lol half the people commenting on this post don't even have the 14mm wrench to do the oil change. Fuckin internet-know-it-all, keyboard warriors.


The hiring process is dependent on the individual manager running the service department. Some managers have higher standards than others, as with any job. ALL of my guys would have caught that. Anyone who wouldn't catch that wouldn't have a job at my dealership.


Change the channel, guys. We're not all the same. Some of us do actually know better than you.

Originally Posted by J_kennington

You call people you know nothing about keyboard warriors then make that comment? Really? I bet 10 dollars 96% of people on this forum have a 14mm wrench.

Everyone post up your wrench picture so I can make 10 dollars off him...

Originally Posted by Shedd22

I will when I get home haha. Do i get a percentage of this $10 for my hard work?

Originally Posted by J_kennington

We'll split it evenly between everyone who posts their wrench .

Originally Posted by Shedd22

I'll be looking forward to my $0.02 Let me know when you need my address to ship it haha

I've got my wrench right here! Now which exhaust piece do we remove to change the oil?

[Shedd22]

Originally Posted by Shutter

I've got my wrench right here! Now which exhaust piece do we remove to change the oil?

Dats funny^
Please come work on my car whenever you like.

[CAMBAM_6]

Originally Posted by Roadcone

thats what you get for putting a staggered setup on it...

Silly me

[DarkSunrise]

I once went to a dealership for scheduled maintenance and specifically told them not to worry about rotating my tires (I was going to the track the next weekend and had put the worn-shoulder tires in the rear). When I picked up my car, the service manager told me that they had rotated the tires as a favor, free of charge.

The irony?

I had never given them my lug key. And when I checked, I was right. The tires/wheels hadn't been touched.

So not only did the service manager annoy me by saying he had rotated my tires and passing it off as a favor, but they hadn't in fact rotated my tires.

[cy1clown]

For me changing my own oil is not really about the oil change. It forces me to look over the oily bits of the car and check for problems before they become problems.

[chas3wba0]

Originally Posted by DarkSunrise

I once went to a dealership for scheduled maintenance and specifically told them not to worry about rotating my tires (I was going to the track the next weekend and had put the worn-shoulder tires in the rear). When I picked up my car, the service manager told me that they had rotated the tires as a favor, free of charge.

The irony?

I had never given them my lug key. And when I checked, I was right. The tires/wheels hadn't been touched.

So not only did the service manager annoy me by saying he had rotated my tires and passing it off as a favor, but they hadn't in fact rotated my tires.

Sounds like the many stories about dealers providing a complimentary car wash when specifically instructed NOT to...

To give them the benefit of doubt, though, my current job is similar to a dealership service department-type job except we don't service cars; we service scientific lab equipment, and I can see how it might be difficult to keep track of all the particular requests of each customer, especially if the request was not personally given to the person doing the work.

It comes down to taking good notes and having a solid system in place where said notes are properly communicated to every worker in the stream of the service case (we use SalesForce).

@OP Rotating the wider tires to the front, though... that's just inexcusable

[CAMBAM_6]

Originally Posted by chas3wba0

Sounds like the many stories about dealers providing a complimentary car wash when specifically instructed NOT to...

To give them the benefit of doubt, though, my current job is similar to a dealership service department-type job except we don't service cars; we service scientific lab equipment, and I can see how it might be difficult to keep track of all the particular requests of each customer, especially if the request was not personally given to the person doing the work.

It comes down to taking good notes and having a solid system in place where said notes are properly communicated to every worker in the stream of the service case (we use SalesForce).

@OP Rotating the wider tires to the front, though... that's just inexcusable

Thats why Toyota uses work order sheets. They put your requests in the work order typed in plain site. Its up to the person doing whatever job to read the piece of paper. They always give you a copy before and after the job is complete...Some workers are just complacent or lazy

Your right though it was so Noticeable (although i didnt notice at the dealership) it was ridiculous..I felt the difference driving home the front was extra Grippy

[CAMBAM_6]

Originally Posted by ZionsWrath

Ill never understand why enthusiasts take their cars to a dealer for simple things. At least go to a "performance shop" if you need some work done. This same exact story was on Jalopnik about an M3.

Dealer horror stories will never end, stay away.

Trust me theres been plenty of "performance shop" horror stories to...Look through the threads....plus they arent replacing my condensated tail light for free under warranty so I kind of had to go to the dealership lol

[Chazbo]

Is this a dealership horror story thread? If so...

I took my car in for the first oil change and had them look at something else I thought was odd. Big mistake. A technician drove my car and somehow during all this, the individual scraped my front bumper. This is my first new car ever and I was not aware that dealerships treat cars poorly. I assumed incorrectly that they might have taken a bit of pride in "one of their own."

Never again.

End result was a replaced bumper and complementary scratches on the side of the car installed by the wonderful body shop.

[chas3wba0]

Originally Posted by Chazbo

Is this a dealership horror story thread? If so...

I took my car in for the first oil change and had them look at something else I thought was odd. Big mistake. A technician drove my car and somehow during all this, the individual scraped my front bumper. This is my first new car ever and I was not aware that dealerships treat cars poorly. I assumed incorrectly that they might have taken a bit of pride in "one of their own."

Never again.

End result was a replaced bumper and complementary scratches on the side of the car installed by the wonderful body shop.

Ouch, hence why many of us prefer to do our own work on our cars when we can. As the saying goes, "if you want it done right..." (do it yourself)