Buyer Beware OFTv2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

czellers · 04-23-2021, 11:53 AM

If you're thinking about buying the OpenFlash tablet (v2). Think again.

I've had my OFTv2 since Christmas and as of the last couple months, I get odd errors now when connecting to my PC for file management. I just bought a brand new PC and still get the same odd errors (all in Italian so I have no idea).

Luckily I still have the tunes on the OFT itself and it still works with the car, however not with any PCs (I've tried 3 different Windows 10 PCs now).

I opened a ticket with OpenFlash, included screenshots of my errors and a detailed description of my issue(s). The never responded and closed the ticket, see attached screenshot below.

The crazy thing is I think the guy that owns/runs openflash is a member here! Oh well..

BrahmaBull1990 · 04-23-2021, 11:55 AM

Quote:

Originally Posted by czellers

If you're thinking about buying the OpenFlash tablet (v2). Think again.

I've had my OFTv2 since Christmas and as of the last couple months, I get odd errors now when connecting to my PC for file management. I just bought a brand new PC and still get the same odd errors (all in Italian so I have no idea).

Luckily I still have the tunes on the OFT itself and it still works with the car, however not with any PCs (I've tried 3 different Windows 10 PCs now).

I opened a ticket with OpenFlash, included screenshots of my errors and a detailed description of my issue(s). The never responded and closed the ticket, see attached screenshot below.

The crazy thing is I think the guy that owns/runs openflash is a member here! Oh well..

Ecutek for this guy only....thanks and report back if they reply.

FR-S2GT86 · 04-23-2021, 12:28 PM

Well if you want action from the manufacturer, and haven't gotten any yet, you've done the right thing by bringing it up here.

NoHaveMSG · 04-23-2021, 12:44 PM

Openflash is known to be a nightmare to deal with. You can always go tactrix if you don't want to go Ecutek.

Transport3r · 04-23-2021, 01:03 PM

OFT (and Vishnu performance before their rebrand) has always had near-nonexistent customer service. Their strategy is to get to market early with a decently priced product, and then move on to a different platform because they can’t be bothered to provide long term support.

NoHaveMSG · 04-23-2021, 01:08 PM

Quote:

Originally Posted by Transport3r

OFT (and Vishnu performance before their rebrand) has always had near-nonexistent customer service. Their strategy is to get to market early with a decently priced product, and then move on to a different platform because they can’t be bothered to provide long term support.

Pitch and ditch.

And here I am providing customer support on 30 year old outdated equipment. What a chump I am.

BrahmaBull1990 · 04-23-2021, 01:52 PM

I thought we had an OFT rep here?

NoHaveMSG · 04-23-2021, 02:01 PM

Quote:

Originally Posted by BrahmaBull1990

I thought we had an OFT rep here?

They are about as active here as they are in responding to customer requests.

BrahmaBull1990 · 04-23-2021, 02:08 PM

Quote:

Originally Posted by NoHaveMSG

They are about as active here as they are in responding to customer requests.

norcalpb · 04-23-2021, 02:22 PM

The open flash tablet doesn't work with USB 3.1, or at least doesn't anymore in my experience. In order for me to access my OFT tunes I need to use my 2008 Dell Studio XPS with USB 2.0. I've tried multiple USB 3.0 to 2.0 adapters with no success but I may just be buying the wrong ones.

RToyo86 · 04-23-2021, 02:36 PM

I noticed shiv seems to respond more on the open flash Facebook group. I read at some point he was having family issues or something rather.

BRZyJ · 04-23-2021, 02:54 PM

.

czellers · 04-23-2021, 03:02 PM

Quote:

Originally Posted by norcalpb

The open flash tablet doesn't work with USB 3.1, or at least doesn't anymore in my experience. In order for me to access my OFT tunes I need to use my 2008 Dell Studio XPS with USB 2.0. I've tried multiple USB 3.0 to 2.0 adapters with no success but I may just be buying the wrong ones.

Yea, my PC has 3 USB ports. 2 have the older USB 2 logo, and one has the USB3 logo.. Same with all of them.

I might even reimage an old PC I have with Windows 7 just to see...

Tcoat · 04-23-2021, 03:44 PM

Quote:

Originally Posted by NoHaveMSG

Pitch and ditch.

And here I am providing customer support on 30 year old outdated equipment. What a chump I am.

You're a chump?
We still make new rotors for PT Cruisers!

04-23-2021, 11:53 AM	#1
czellers Senior Member Join Date: Dec 2020 Drives: 2K19 GT86 Location: Raleigh NC Posts: 178 Thanks: 83 Thanked 39 Times in 31 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Buyer Beware OFTv2 If you're thinking about buying the OpenFlash tablet (v2). Think again. I've had my OFTv2 since Christmas and as of the last couple months, I get odd errors now when connecting to my PC for file management. I just bought a brand new PC and still get the same odd errors (all in Italian so I have no idea). Luckily I still have the tunes on the OFT itself and it still works with the car, however not with any PCs (I've tried 3 different Windows 10 PCs now). I opened a ticket with OpenFlash, included screenshots of my errors and a detailed description of my issue(s). The never responded and closed the ticket, see attached screenshot below. The crazy thing is I think the guy that owns/runs openflash is a member here! Oh well.. Attached Images

04-23-2021, 01:52 PM	#7
BrahmaBull1990 Howdy Join Date: Feb 2021 Drives: 2020 BRZ PP Location: Snohomish, WA Posts: 589 Thanks: 1,271 Thanked 446 Times in 248 Posts Mentioned: 5 Post(s) Tagged: 0 Thread(s)	I thought we had an OFT rep here? __________________ There's a point at 7,000 RPM... where everything fades. The machine becomes weightless. Just disappears. And all that's left is a body moving through space and time. 7,000 RPM. That's where you meet it. You feel it coming. It creeps up on you, close in your ear. Asks you a question. The only question that matters. Who are you?

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04-23-2021, 01:03 PM	#5
Transport3r Senior Member Join Date: Nov 2020 Drives: - Location: US Posts: 288 Thanks: 203 Thanked 294 Times in 147 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	OFT (and Vishnu performance before their rebrand) has always had near-nonexistent customer service. Their strategy is to get to market early with a decently priced product, and then move on to a different platform because they can’t be bothered to provide long term support.

04-23-2021, 02:22 PM	#10
norcalpb Senior Member Join Date: Oct 2013 Drives: 2013 BRZ, 2023 Model 3 Location: SF Bay Area Posts: 2,341 Thanks: 1,254 Thanked 899 Times in 589 Posts Mentioned: 15 Post(s) Tagged: 0 Thread(s)	The open flash tablet doesn't work with USB 3.1, or at least doesn't anymore in my experience. In order for me to access my OFT tunes I need to use my 2008 Dell Studio XPS with USB 2.0. I've tried multiple USB 3.0 to 2.0 adapters with no success but I may just be buying the wrong ones.

04-23-2021, 02:36 PM	#11
RToyo86 Senior Member Join Date: Mar 2018 Drives: 17 Asphalt 86 Location: Ottawa Posts: 2,385 Thanks: 1,878 Thanked 2,632 Times in 1,286 Posts Mentioned: 16 Post(s) Tagged: 0 Thread(s)	I noticed shiv seems to respond more on the open flash Facebook group. I read at some point he was having family issues or something rather.

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