Capitol Subaru service - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

MObrz5 · 05-19-2014, 04:01 PM

So last weekend I took my car in to have a tire repaired. I picked it up and when I got back home I noticed a mark on my passenger side seat. I initially thought it was an oil or grease mark. I went to touch it and realized it was a burn mark that made a hole. Now, neither my gf or I smoke and have never had a lighter or matches in the car. I was confused because they just did a tire repair and should not have used anything hot in or around my car let alone be in my car for that matter. So I thought maybe it could have been a malfunction from the seat warmers. After taking it to Subaru again today, they said it wasn't the seat warmers for the cause and since they didn't notice it before I left with the car they aren't responsible. So what they said was they could try and get me a discount with their upholstery but thats all they could do. So I now have to pay out of my pocket for something I did not do. So I guess the moral of my story is to always check your car no matter what before leaving the dealership. Upside is now I am thinking aftermarket seats!

[IMG]

[/IMG]

Clipdat · 05-19-2014, 04:06 PM

Typical dealership service department bullshit. This kind of shit makes my blood boil.

MObrz5 · 05-19-2014, 04:10 PM

Quote:

Originally Posted by Clipdat

Typical dealership service department bullshit. This kind of shit makes my blood boil.

Yeah it's bullshit. I just dont understand how it happened during a tire repair.

chiefshayan · 05-19-2014, 05:01 PM

My father insisted that I go with the extended warranty crap through Toyota, and I did. It was $1500 for 5 years but if I don't use the service, they'll refund me at the end. I'm staying far away from that dealership until I'm refunded.

I'll be doing my own services on the car from now on. I guess in your case, a tire repair makes no sense why there would be interior damage, but I suggest Sparco seats!

SmartedPanda · 05-19-2014, 05:47 PM

Guess I'm doing a full inspection when I get my 3000mi oil change.

darkonion · 05-19-2014, 06:35 PM

Quote:

Originally Posted by SmartedPanda

Guess I'm doing a full inspection when I get my 3000mi oil change.

3000 miles?

ZionsWrath · 05-19-2014, 06:44 PM

Quote:

Originally Posted by chiefshayan

My father insisted that I go with the extended warranty crap through Toyota, and I did. It was $1500 for 5 years but if I don't use the service, they'll refund me at the end. I'm staying far away from that dealership until I'm refunded.

I'll be doing my own services on the car from now on. I guess in your case, a tire repair makes no sense why there would be interior damage, but I suggest Sparco seats!

lol wut? They are going to refund you the warranty if you don't use it? That is how they make money, people buying the warranty and end up not having to use it...

HapaHaole · 05-19-2014, 06:53 PM

Quote:

Originally Posted by chiefshayan

My father insisted that I go with the extended warranty crap through Toyota, and I did. It was $1500 for 5 years but if I don't use the service, they'll refund me at the end. I'm staying far away from that dealership until I'm refunded.
:

I was always told its prorated ??? anyone??

MObrz5 · 05-19-2014, 07:26 PM

Quote:

Originally Posted by HapaHaole

I was always told its prorated ??? anyone??

It is...I went in and asked and they told me I have the full 3 years (I got the 3 year ex. Warranty) to come get a refund. But they said it'll just be removed from my total cost. No checks.

SmartedPanda · 05-19-2014, 11:56 PM

Quote:

Originally Posted by darkonion

3000 miles?

They do a free oil change at 3000miles

darkonion · 05-20-2014, 12:09 AM

Quote:

Originally Posted by SmartedPanda

They do a free oil change at 3000miles

I see. Well... if it is free... all the power to you.

If you are doing oil changes every 3000 miles and paying it... well... don't know what to tell you.

ndsleep612 · 05-20-2014, 12:43 AM

Quote:

Originally Posted by chiefshayan

I'll be doing my own services on the car from now on.

This is the why my car buddies stay away from dealership servicing, even when the car is under warranty.

One friend ALWAYS ends up with some mysterious body damage every time he brings in his M3 to the BMW dealership.

SLEEPER WRX · 05-20-2014, 01:00 AM

I have been able to totally avoid the dealership so far, but not anymore!

Just got DMV renewal notice with a Mfg recall #WQC39

Mandatory proof of correction required! At a dealership!

I'm REALLY dreading it!!!

Clipdat · 05-20-2014, 01:04 AM

For your WRX though, right?

Edit: Found this thread about it: http://www.ft86club.com/forums/showthread.php?t=23502

Quote:

Originally Posted by SLEEPER WRX

I have been able to totally avoid the dealership so far, but not anymore!

Just got DMV renewal notice with a Mfg recall #WQC39

Mandatory proof of correction required! At a dealership!

I'm REALLY dreading it!!!

05-19-2014, 04:01 PM	#1
MObrz5 Senior Member Join Date: Oct 2013 Drives: 2014 Satin White Pearl BRZ Location: San Jose CA Posts: 154 Thanks: 98 Thanked 40 Times in 24 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	Capitol Subaru service So last weekend I took my car in to have a tire repaired. I picked it up and when I got back home I noticed a mark on my passenger side seat. I initially thought it was an oil or grease mark. I went to touch it and realized it was a burn mark that made a hole. Now, neither my gf or I smoke and have never had a lighter or matches in the car. I was confused because they just did a tire repair and should not have used anything hot in or around my car let alone be in my car for that matter. So I thought maybe it could have been a malfunction from the seat warmers. After taking it to Subaru again today, they said it wasn't the seat warmers for the cause and since they didn't notice it before I left with the car they aren't responsible. So what they said was they could try and get me a discount with their upholstery but thats all they could do. So I now have to pay out of my pocket for something I did not do. So I guess the moral of my story is to always check your car no matter what before leaving the dealership. Upside is now I am thinking aftermarket seats! [IMG][/IMG]

05-19-2014, 05:47 PM	#5
SmartedPanda Senior Member Join Date: May 2012 Drives: SWP BRZ Limited Manual. 2014 Location: San Jose, CA Posts: 647 Thanks: 155 Thanked 155 Times in 115 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Guess I'm doing a full inspection when I get my 3000mi oil change. __________________ [\| Blox 490 Knob \| Mishimoto Silicon Intake \| K&N Filter \| DD Always-On DRL \| Tomei 60S \| Weather Tech \| RED USDM TOM's Tail Lights \| OEM Underbody Panels \| Intec High Mount Brake \| RexSpeed Heated Wide Mirrors \| TC105N 17x9 \| Super Sport 245/40R17 \|TRD Quickshifter \| Porsche Brake Air Duct \| TRD Sliding Armrest\| OEM Knee Pads \| MTEC Shifter Springs\| WRX OEM Oil Cooler\| Generic PVC Catch Can\|]

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Capitol Subaru washed my car. Paint marred.	AFRichZC6	Northern California	25	04-25-2014 10:06 AM
Subaru Online Service Appointments	ZionsWrath	BRZ First-Gen (2012+) — General Topics	51	11-02-2013 01:02 PM
Capitol Hill Car Chase is that an FRS??	Moss	Scion FR-S / Toyota 86 GT86 General Forum	22	10-04-2013 10:50 PM
Capitol Subaru-estimated arrival 6/8	SuperSatinBrz	BRZ First-Gen (2012+) — General Topics	78	06-07-2012 09:42 PM
BRZ @ Capitol Subaru, San Jose, CA	Oriental Life	BRZ First-Gen (2012+) — General Topics	32	04-05-2012 07:46 PM

05-19-2014, 05:01 PM	#4
chiefshayan Senior Member Join Date: Mar 2013 Drives: 2013 AT Firestorm FRS Location: Berkeley Posts: 433 Thanks: 185 Thanked 184 Times in 88 Posts Mentioned: 7 Post(s) Tagged: 0 Thread(s)	My father insisted that I go with the extended warranty crap through Toyota, and I did. It was $1500 for 5 years but if I don't use the service, they'll refund me at the end. I'm staying far away from that dealership until I'm refunded. I'll be doing my own services on the car from now on. I guess in your case, a tire repair makes no sense why there would be interior damage, but I suggest Sparco seats!

05-20-2014, 01:00 AM	#13
SLEEPER WRX Senior Member Join Date: Aug 2012 Drives: 2013 BRZ Location: San Jose Posts: 193 Thanks: 2 Thanked 134 Times in 72 Posts Mentioned: 7 Post(s) Tagged: 0 Thread(s)	I have been able to totally avoid the dealership so far, but not anymore! Just got DMV renewal notice with a Mfg recall #WQC39 Mandatory proof of correction required! At a dealership! I'm REALLY dreading it!!!

User Name		Remember Me?
Password