BRZ #9 on most complained about cars of 2014. FRS #20 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Takumi788 · 10-13-2014, 01:28 PM

This doesn't surprise me. Most people expect too much from a cheap sports car.

The lifehacker article:
http://lifehacker.com/the-cars-peopl...+matthardigree

The top 20 list:
http://www.lemonlaw.com/carcomplaintindex.html

ZionsWrath · 10-13-2014, 01:45 PM

its next to the prius

isnt the prius a pretty well respected buy?

wtf

Takumi788 · 10-13-2014, 01:51 PM

Quote:

Originally Posted by ZionsWrath

its next to the prius

isnt the prius a pretty well respected buy?

wtf

Yah it is. My grand father has one. As personality-less and boring as they are, they actually seem high quality. But then again I appreciate the little things where the typical person that buys a Prius may think differently.

rice_classic · 10-13-2014, 03:24 PM

That's interesting. The Subaru BRZ has sold about 1/3rd the volume as the Scion FRS yet there are almost 60% more complaints about the BRZ than the FRS.

Are Subby owners whiners? Or is Toyota better at dealing with customer issues?

cdrazic93 · 10-13-2014, 03:41 PM

the sheer volume of brz's that are being driven are smaller than frs by a factor of 10. If there are the same problems with the frs with a larger basis of cars, only a small percent will be affected (frs' affected/all the frs' customers). Thus if those same problems affect the brz with a smaller basis of customers who own the car than that percent is inherently higher (affected brz owners/all brz owners).

Sigh-on-Rice · 10-13-2014, 03:59 PM

Quote:

Originally Posted by ZionsWrath

its next to the prius

isnt the prius a pretty well respected buy?

wtf

I think most of those complains are "I'm getting 40 MPG. It's supposed to get 50 MPG!!!"

rice_classic · 10-13-2014, 05:10 PM

Quote:

Originally Posted by cdrazic93

the sheer volume of brz's that are being driven are smaller than frs by a factor of 10. If there are the same problems with the frs with a larger basis of cars, only a small percent will be affected (frs' affected/all the frs' customers). Thus if those same problems affect the brz with a smaller basis of customers who own the car than that percent is inherently higher (affected brz owners/all brz owners).

Interesting. I didn't notice the figures were based off a complaint-index-ratio that is a ratio of volume vs complaints.

As for 10/1 ratio regarding sales volume, that's wrong.

2013 sales USA:
BRZ: 8,587
FRS: 18,327

That's a 2.13:1 sales volume ratio but the complaint ratio is 1.6:1

Now the article says the complaint-index-ratio is "relative to the volume sold" and thus the difference in volume between the BRZ and FRS should be irrelevant since it's "relative". With a complaint ratio between of the two of 1.6:1, we can conclude that BRZ owners have a 60% higher complaint rate. So why is that?

Rampage · 10-13-2014, 05:25 PM

Prius, Leaf and Volt all on the list. It really makes you want to run out and buy an electric or electric hybrid. Also seem that Nissan/Infinity is a bit of an overachiever.

strat61caster · 10-13-2014, 07:07 PM

Quote:

Originally Posted by Rampage

Prius, Leaf and Volt all on the list. It really makes you want to run out and buy an electric or electric hybrid. Also seem that Nissan/Infinity is a bit of an overachiever.

No Tesla...

Rampage · 10-13-2014, 07:15 PM

Guess the 100K electrics have better quality?

MrBlaze-65 · 10-13-2014, 07:41 PM

I would say the younger crowd from the FR-S buys would go complain on facebook before they show up at the dealer to complain. Or perhaps they are modding sooner and to the point to where they feel like they can't make a complaint on it. Making a lot of there voices to go unheard. I would say the older BRZ crowd tends to be very vocal in complaints. I also think both sides don't fully realize what they sign up for when they buy these cars.

Sideways&Smiling · 10-13-2014, 07:56 PM

BRZ owners: "Wait, this isn't AWD!!!!"

continuecrushing · 10-13-2014, 08:11 PM

Quote:

Originally Posted by Sideways&Smiling

BRZ owners: "Wait, this isn't AWD!!!!"

lol

BRZ/FRS/86/GT86 owners: "Wait, why is this car so slow???!!" Must complain!!!

Hot Lava · 10-13-2014, 09:01 PM

"My BRZ can't be a Subaru because it doesn't sound like a Subaru."

10-13-2014, 03:24 PM	#4
rice_classic Senior Member Join Date: Jun 2012 Drives: Nevermorange FRS Location: Seattle, WA Posts: 4,171 Thanks: 757 Thanked 4,206 Times in 1,807 Posts Mentioned: 78 Post(s) Tagged: 1 Thread(s)	That's interesting. The Subaru BRZ has sold about 1/3rd the volume as the Scion FRS yet there are almost 60% more complaints about the BRZ than the FRS. Are Subby owners whiners? Or is Toyota better at dealing with customer issues? __________________ SCCA T4 - FRS

10-13-2014, 03:41 PM	#5
cdrazic93 Junior Join Date: Aug 2013 Drives: a car Location: Probably at school Posts: 4,341 Thanks: 3,184 Thanked 2,512 Times in 1,502 Posts Mentioned: 20 Post(s) Tagged: 0 Thread(s)	the sheer volume of brz's that are being driven are smaller than frs by a factor of 10. If there are the same problems with the frs with a larger basis of cars, only a small percent will be affected (frs' affected/all the frs' customers). Thus if those same problems affect the brz with a smaller basis of customers who own the car than that percent is inherently higher (affected brz owners/all brz owners). __________________ "Ah! What music! They could have never imagined, those pioneers who invented the automobile, that it would posses us like this, our imaginations, our dreams. Men love women, but even more than that, men love CARS!"-Lord Hesketh

10-13-2014, 05:25 PM	#8
Rampage Senior Member/Old Fanboi Join Date: Nov 2011 Drives: 2000 2ZZ-GE MR2 Spyder HT Location: Back home in Ohio now Posts: 2,446 Thanks: 1,931 Thanked 2,014 Times in 915 Posts Mentioned: 16 Post(s) Tagged: 0 Thread(s)	Prius, Leaf and Volt all on the list. It really makes you want to run out and buy an electric or electric hybrid. Also seem that Nissan/Infinity is a bit of an overachiever. __________________ So many modders have more cents than sense!

10-13-2014, 07:15 PM	#10
Rampage Senior Member/Old Fanboi Join Date: Nov 2011 Drives: 2000 2ZZ-GE MR2 Spyder HT Location: Back home in Ohio now Posts: 2,446 Thanks: 1,931 Thanked 2,014 Times in 915 Posts Mentioned: 16 Post(s) Tagged: 0 Thread(s)	Guess the 100K electrics have better quality? __________________ So many modders have more cents than sense!

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10-13-2014, 01:45 PM	#2
ZionsWrath Thanks Join Date: Apr 2013 Drives: BRZ Location: NY Posts: 4,163 Thanks: 5,989 Thanked 3,100 Times in 1,498 Posts Mentioned: 38 Post(s) Tagged: 3 Thread(s)	its next to the prius isnt the prius a pretty well respected buy? wtf __________________

10-13-2014, 07:41 PM	#11
MrBlaze-65 Member Join Date: Jun 2014 Drives: 2014 Subaru BRZ Location: United States Posts: 93 Thanks: 85 Thanked 41 Times in 27 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	I would say the younger crowd from the FR-S buys would go complain on facebook before they show up at the dealer to complain. Or perhaps they are modding sooner and to the point to where they feel like they can't make a complaint on it. Making a lot of there voices to go unheard. I would say the older BRZ crowd tends to be very vocal in complaints. I also think both sides don't fully realize what they sign up for when they buy these cars.

10-13-2014, 07:56 PM	#12
Sideways&Smiling Senior Member Join Date: Aug 2013 Drives: AP2 S2000, S14 240sx Location: Tampa, FL Posts: 967 Thanks: 446 Thanked 484 Times in 288 Posts Mentioned: 9 Post(s) Tagged: 0 Thread(s)	BRZ owners: "Wait, this isn't AWD!!!!"

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