Quote:
Originally Posted by Tcoat
I bet that the majority of dealer visits actually go down like this. We just never get to hear the good ones. I bet if you went in and started demanding a new wheel and the paint fixed they would have told you to take a walk.
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I even had a Mazda dealer back in the 80's replace a set of tires on my B2000 pick-up that were wearing funny because I had not rotated them in 10k miles since new. Service manager says, "Your tires looked really bad. Have you been rotating them every 3000 miles?" I say " No. " he says, "I thought so." He went on to explain, showing me in the owners manual and tire paperwork the rotation schedule . He said he went ahead and had them replaced, but wasn't going to do it again, and to please come in and they would do it for free. I was just in for my free service?! I didn't say anything about the tires?!
There is a good dealer story for ya.