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A lot of times what happens is that, since you haven't hit 7500 miles yet, your oil doesn't get changed. A service writer should have confirmed that you were willing to use one of your three free oil changes early. If they did, then the techs just got too lazy to read the writeup. Unfortunately, happens a lot. (this is from my experience talking with someone who works scheduling appts at a dealership, and then has to deal with the customer anger when techs/advisors screw stuff up).
If they still can't get it straight, run away from that dealership and find another. Don't look back.
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