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...there is separate volume levels stored for phone and music...
also, unless your audio doesn't come out at all until you reach max volume level on the phone, its normal...the volume used for music on the phones is more often than not controlled by the media volume, which is also shared by speaker volume - when people talk on speakerphone, or watch videos on the phone, they run that volume down to decent levels, and once it reconnects to your car, combined with the cars audio lvl it usually seems low, until you turn it up on the phone.
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