Quote:
Originally Posted by Terruko
So I took my car to the dealership because of a bad synchros, and I got a call the next day from them telling me that the transmission is in fact bad (Gears grinding, getting stuck from 5th to 6th) and today I got another call and they told me that Toyota will send someone to look at the transmission before replacing it to see what's wrong, and if there's nothing wrong I'd have to pay $275. So what are the chances the warranty will be denied? I bought this car used I think the previous owner abused the hell out of it, can they just blame it on me and refuse to replace the transmission? I've had this car for only 9k miles 😒
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That's normal protocol. You have to pay for their time if nothing is wrong, but if something is then warranty will cover their time spent on diag. I work for a dealership we always have to tell people that just in case there is no issues so our techs still get paid.