Quote:
Originally Posted by Dirty Harry
I’m surprised some on here are letting the vendor off the hook. Sure, 5 months is too long for an exchange etc. but the responses, to put it politely, the vendor comes across as a bit of a c**t.
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It's a pretty bad response. You never belittle a customer like that over anything.
I have history for my customers down to the invoice, tracking numbers, individual pallet/box weights and even when I can prove they are lying to me, I don't talk to them like that. I cordially go through the motions and oftentimes end up replacing items even when they lost or damaged them.