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Old 03-22-2019, 06:56 PM   #71
dlux
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Join Date: Sep 2012
Drives: BRZ
Location: Los Angeles
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Quote:
Originally Posted by haloterence View Post
After months of debating where to take my car to get service. I took it to South Bay Toyota in Gardena. My service adviser was Harold Young. I was the fifth person to have it done there.

1. How long did the repair take?

They had to order the recall kit "J02" It took 3 days for them to received it.

When the kit was in. I dropped off my car at 10am. They called the very next day at 4pm to inform me the work was done.

2. Was a courtesy car provided for the duration of the repair?

Yes, through Enterprise it was a 2016 Ford Focus.

3. What other parts were replaced with no additional labor (spark plug, etc)?

Spark plugs was replaced. I was charged $120 for the plugs.

3. What other parts were replaced with additional labor?

I had them install a new Clutch, Flywheel, updated TOB, Fork and Pivot. They charged me $130 for labor.

4. Was the dealer mod-friendly?

Yes, I had no complaints at all. My car is lowered, lightweight driveshaft, pulley, header,
under body braces, full exhaust. I had to revert it back to stock tune.

5. Did they know what they were doing? lol

So far so good. The car is running very smooth. I found it to be quieter then before.
Love the new clutch and lightweight flywheel. Only problem I notice so far is that they over filled my coolant and
didn't replace the oil filter.
Did you end up going to Subaru Pacific for the recall? How was the experience and your car's performance afterwards?
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