Quote:
Originally Posted by MRZ415
Any suggestion for subaru dealers in Nor Cal ?
Stevens creek subaru? Capital Subaru ?
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YES.
Stevens Creek Subaru:
Every experience I've had with them sucked. I needed a simple OEM intake bolt, which Subaru says you can order from the catalog. I placed an order for this part (along with some other stuff I don't remember) 3 times before I gave up on them. The first 2 times I was called and told they have the part in stock, only to arrive at the dealer and nobody can find it (not only that, they had no record of ordering it). The 3rd time I ordered, I called back 2 weeks later just to check up. The guy on the phone told me they had none in stock and none on order. I never contacted them again.
Their showroom is completely cramped, and their lot is even worse. There's no room to maneuver, and no where for customers to park. The place was dirty, and I was actually standing around their showroom and not a single salesguy said a word to me. Their car stock was crappy too; hardly any WRXs or STIs on the lot (I think they had a total of 1 STI).
I've heard lots of other bad things about them, so best to stay away.
Capital Subaru:
Good experiences ordering parts. Their parts counter guys are savvy, and were very helpful tracking down stuff I needed. I shop here for all my OEM parts. They also offered a wide range of aftermarket parts, including non-SPT branded stuff. I've never waited more than 10 mins to talk to anyone, and the lot is a lot less cramped than Stevens Creek.
I have no experience with the sales staff though. All the other aspects seemed very nice to me.