|
Update: had the TSB done regarding the Audible Shifter noise. Field engineer came out and installed. Not to sure if he should be an engineer or not due to him cutting the shifter instead of removing it the proper way. Anyways had it replaced and got the car have two days later. Well it reduced the noise at first but I went back to dealer to advice them the noise is still their. Dealers service manager stated that he could no longer help me as the field technician installed the part and stated after still hearing the noise "that it was normal." I contacted scion corp following my dispute with the manager. Scion rep advices me that theirs nothing they can do. I advices them the noise is louder than the first time I took it in for. I'm currently in the process of going through Settlement program as they have denied to fix my car. Another reason I'm going through the settlement program is for the rear deck popping. Scion attempted to fix it three times and failed. Will see what happens. Not to sure why theirs a TSB when the FET stated the noise was normal even after he replaced the shifter assembly. :/
Bought my vehicle in January of this year and has been at the dealer well over 35 days for repairs or shall I say attempt to repair tsb's. I might as well go back to my reliable Honda instead of this.
|