Quote:
Originally Posted by brian_c_m
Yip. That's the one. I called them 2 weeks prior to taking my car in and asked for the software update to be done. They had no knowledge of it promised to follow up. On the morning of taking my car in, they still knew nothing about the software but promised again to look into it. By the afternoon, I gathered the information myself from this thread and sent it to them, Pics and all. When I collected my car I was told, "Oh, thanks for the information... they couldn't find anything on this until I sent them the email with the info." Sigh.  Apparently the want to practice on their own 2 86s first and will call me in during the week to do mine...
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That's weird, because I sent the Service Manager all the details on 23 May and took my car in today for the upgrade. Will let you know how it went.
Did you deal directly with the Service manager Deon? I agree that the floor guys know almost nothing about these cars, that's why I always deal directly with the managers so it gets the proper attention
maybe my car is the test car